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Rental Sales Management Trainee - job 3 of 3

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Job Description:

Summary
The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.

Essential Functions

  • Handling the sales and process for inbound calls as well as outbound solicitation

  • Maintain current and accurate data within the company's marketing database

  • Responsible for generating rental, lease and used vehicle sales leads

  • Manage all rental asset processes to include Vehicle Pm and cleanliness standards

  • Meet overall Ryder market share by successfully executing the sales and marketing initiatives

  • Maintain compliance with company, local, state, federal and other regulatory agencies

  • Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base


Additional Responsibilities

  • On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

  • Performs other duties as assigned.


Skills and Abilities

  • Strong verbal and written communication skills

  • Excellent communication and interpersonal skills

  • Possesses flexibility to work in a fast paced, dynamic environment

  • High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Ability to work independently and as a member of a team

  • Detail oriented with strong follow-up practices

  • Possess a high degree of common sense and the aptitude to learn quickly

  • Ability to relocate in the region/US at the conclusion of the training program

  • Must be computer literate intermediate required


Qualifications

  • Bachelor's degree required business administration or similar related degree

  • One (1) year or more customer service with issues resolution experience preferred

  • Must be computer literate intermediate required


Travel
None

DOT Regulated
No

Job Category

Operations and Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$45,000

Maximum Pay Range:

$50,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$45000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Rental Sales Management Trainee, Ryder

If you're looking to kickstart your career in the fast-paced world of rental sales, the Rental Sales Management Trainee position at Ryder in Bensenville, IL, might be the perfect fit for you! Over 18 to 24 months, this dynamic role will immerse you in every facet of our business, including Finance, Operations, Human Resources, and Sales/Marketing. You’ll find yourself juggling various tasks, from handling inbound and outbound sales calls to generating leads for rental, lease, and used vehicle sales. Your organizational skills will shine as you maintain accurate data within our marketing database and manage all rental asset processes. As a key player in meeting our market share goals, you’ll implement marketing initiatives that drive results and enhance customer relationships. Your role will also involve addressing customer concerns, ensuring their satisfaction, and further growing our customer base. We’re looking for a self-motivated individual who thrives in fast-paced environments, possesses strong communication skills, and is detail-oriented. A Bachelor's degree in business administration or a related field is required, along with preferably one year of customer service experience. Not only will you gain invaluable experience, but you'll also enjoy a competitive salary ranging from $45,000 to $50,000, plus benefits including health insurance and a 401(k) retirement savings plan. Join us at Ryder and embark on a lucrative career path that potentially leads to relocation and growth opportunities across the country!

Frequently Asked Questions (FAQs) for Rental Sales Management Trainee Role at Ryder
What are the responsibilities of a Rental Sales Management Trainee at Ryder?

As a Rental Sales Management Trainee at Ryder, you'll handle outbound and inbound sales calls, generate rental and sales leads, and manage rental asset processes. Your role is crucial in ensuring compliance with regulatory standards and maintaining customer relationships by addressing concerns.

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What qualifications does Ryder require for the Rental Sales Management Trainee position?

To qualify for the Rental Sales Management Trainee position at Ryder, a Bachelor's degree in business administration or a related field is required. Additionally, we prefer candidates with at least one year of customer service experience, particularly in issue resolution.

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What skills are important for a Rental Sales Management Trainee at Ryder?

Important skills for a Rental Sales Management Trainee at Ryder include strong verbal and written communication abilities, excellent interpersonal skills, and the flexibility to thrive in a fast-paced environment. You should also possess attention to detail and the ability to work both independently and collaboratively.

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What is the training duration and content for the Rental Sales Management Trainee at Ryder?

The training program for the Rental Sales Management Trainee at Ryder lasts between 18 to 24 months. The program covers comprehensive training in areas such as Finance, Operations, Human Resources, Sales, and Marketing, providing you a comprehensive understanding of the business.

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What are the growth opportunities for a Rental Sales Management Trainee at Ryder?

As a Rental Sales Management Trainee at Ryder, you can expect significant growth opportunities upon completion of the program. Successful trainees may have the chance to relocate within the region or the US and take on higher-level positions within the company.

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Common Interview Questions for Rental Sales Management Trainee
How do you handle inbound and outbound calls in a sales environment?

In a sales environment, handling calls effectively involves being attentive, actively listening to customer needs, and responding with tailored solutions. It's important to build rapport quickly and provide clear information about the products or services being offered.

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Describe a time when you resolved a difficult customer issue.

When describing a challenging customer issue, focus on the situation, what actions you took to resolve it, and the outcome. Highlight your communication skills, patience, and the steps you took to ensure the customer felt valued and heard.

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What motivates you to succeed in a competitive sales environment?

To answer this, share personal motivators – whether it’s striving for targets, personal growth, or creating strong customer relationships. Emphasize your drive to achieve results and how this aligns with the goals of the Rental Sales Management Trainee role.

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How would you prioritize multiple tasks and projects in a fast-paced environment?

Prioritizing tasks effectively involves assessing urgency and importance. I would create a to-do list, set deadlines for essential tasks, and remain adaptable as situations change. This helps ensure all responsibilities are managed efficiently.

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What strategies would you use to generate rental sales leads?

To generate rental sales leads, I would utilize a mix of networking, outreach through calls and emails, engaging on social media, and ensuring customer satisfaction to encourage referrals. Tracking leads in a marketing database is also crucial for follow-up.

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How do you ensure compliance with company policies and regulations?

I ensure compliance by regularly reviewing the company policies and remaining informed about regulations impacting our operations. I would also consult with supervisors to verify understanding and seek clarification when needed.

Join Rise to see the full answer
Can you give an example of a successful project you managed?

When answering this question, describe the project context, your specific role, the challenges faced, and how you overcame them to achieve success. Focus on quantifiable results and lessons learned from the experience.

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What role does teamwork play in achieving sales targets?

Teamwork is essential to achieving sales targets. Collaborating with peers capitalizes on diverse skills, ideas, and experiences, creating a supportive environment for problem-solving and sharing insights. I believe teamwork drives innovation and improves overall sales outcomes.

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What is your approach to maintaining customer relationships?

My approach to maintaining customer relationships includes regular communication, active listening, and being responsive to customer needs. I aim to build trust and provide value, ensuring customers feel supported and valued throughout their journey.

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Why do you want to work for Ryder as a Rental Sales Management Trainee?

In your response, mention specific reasons such as Ryder’s industry reputation, commitment to employee development, and the opportunity to learn diverse aspects of rental sales. Connect these factors with your career aspirations and passion for the field.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 9, 2025

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