If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you passionate about education and technology? SAM Labs, an award-winning EdTech start-up, is searching for a Customer Success Manager for the Northeast Region. Established in 2014, we've quickly made a significant impact, supporting over 9,000 school customers across more than 60 countries. In this remote role, you will be integral to our mission of inspiring generations of problem solvers through STEAM and coding education. Your responsibilities will include engaging with educators to help implement our innovative curriculum resources effectively, building strong relationships with teachers, and guiding them through a seamless customer journey. You’ll be hands-on, providing onboarding, ongoing support, and professional development while advocating for their needs within the company. At SAM Labs, we value creativity, hard work, and transparency. You’ll also be tasked with analyzing customer feedback and usage data to enhance their experience continually. We seek individuals who have a background in EdTech, account management, or teaching in K-12, particularly in STEAM and coding. If you're driven by a customer-centric ethos and thrive in a dynamic startup environment, this role will be perfect for you. Plus, you will have the opportunity to travel within your region, ensuring you connect with educators in their classrooms. Ready to join us in making a difference in education? Your future starts here!
SAM Labs is a startup offering app-enabled construction kits that empower users of all ages to explore STEM, engage in play, and create with technology and the Internet of Things.
18 jobsSubscribe to Rise newsletter