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10147 Store Manager

SALLY STORE MANAGER:


By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!!

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Your role as a Store Manager:

  • When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. 
  • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.  
  • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • You will make sure your store always looks its best!

Why you’ll love working here:

  • The people are creative, fun and passionate about beauty.
  • Generous product discount and free sample products.
  • You will receive a great education regarding our products.
  • You will have ample opportunity for growth.
  • You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

Qualifications to be a Store Manager:

  • At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
  • Previous experience in operational, financial and performance management.
  • Cosmetology license is a plus – but not required.
  • Must be 18 years of age or older.
  • Passion for all things hair and beauty!

Legal wants you to know:

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.

• May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information:

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About 10147 Store Manager, SBH Careers

If you're looking for an exciting opportunity to shine as a Store Manager with Sally Beauty in Rochester, New York, you've come to the right place! At Sally Beauty, we are the largest hair and beauty supplier in the world, and our mission is all about empowering customers to express themselves through hair. Being a Store Manager here means you're in a pivotal role where you inspire and lead a dynamic team, ensuring every customer experiences the best of our beauty offerings. You will be hands-on, overseeing store operations, motivating your team, and keeping our store in tip-top shape. The vibe is all about having fun while working hard, and we truly value the unique talents and creativity each associate brings. Your responsibilities will include meeting sales goals, managing inventory, and upholding safety protocols—all while making sure your team and customers feel valued. The perks? You’ll enjoy generous discounts on our fabulous products, gain extensive product knowledge, and have numerous growth opportunities. And let’s not forget the chance to work in a fun environment filled with passionate beauty enthusiasts. So, if you've got at least 3 years of customer service and retail experience under your belt, along with a knack for leadership, we would love to meet you and discuss how you can thrive in our vibrant Sally Beauty family!

Frequently Asked Questions (FAQs) for 10147 Store Manager Role at SBH Careers
What are the responsibilities of a Store Manager at Sally Beauty?

The Store Manager at Sally Beauty is responsible for overseeing store operations, managing sales goals, inspiring and leading the team, and ensuring an exceptional customer experience. You'll need to focus on operational efficiency, financial performance, and maintaining a welcoming, safe environment for both customers and staff.

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What qualifications do I need to become a Store Manager at Sally Beauty?

To become a Store Manager at Sally Beauty, you should have at least 3 years of customer service or retail sales experience and a minimum of 1 year in sales management. While a cosmetology license is a plus, it's not required. A passion for hair and beauty is essential to fit in with our vibrant team!

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What is the work culture like for Store Managers at Sally Beauty?

The work culture at Sally Beauty is creative, fun, and team-oriented. Store Managers are encouraged to express their leadership styles and foster an inclusive environment where all associates feel valued. It's about balancing achievement with enjoyment, reflecting our commitment to beauty and self-expression.

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What kind of benefits does a Store Manager receive at Sally Beauty?

Store Managers at Sally Beauty can enjoy a range of benefits, including generous product discounts and access to free samples. Additionally, there are opportunities for career growth, healthcare options, and paid time off, depending on the hours worked.

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How can I prepare for the Store Manager interview at Sally Beauty?

To prepare for your interview as a Store Manager at Sally Beauty, research the company culture, understand the beauty industry trends, and be ready to discuss your leadership experiences. Prepare examples that showcase your customer service skills and how you've driven sales and team success in previous roles.

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Common Interview Questions for 10147 Store Manager
Can you describe your management style as a Store Manager?

When answering this question, focus on how your management style encourages collaboration, creativity, and accountability. Illustrate with examples from your previous roles where your approach led to positive team results and customer satisfaction.

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How do you handle conflict among team members?

When discussing conflict resolution, emphasize your ability to listen, mediate, and provide constructive feedback. Share an experience where you successfully resolved a conflict, fostering a positive working environment.

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What strategies do you employ to drive sales?

Highlight specific strategies such as analyzing sales data to identify trends, implementing promotional campaigns, or motivating the team through incentives. Use examples from past roles to demonstrate your effectiveness in driving sales growth.

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How do you ensure a positive customer experience?

Discuss your approach to training team members on customer service excellence, being present on the sales floor to engage with customers, and continuously seeking feedback to improve the experience. Cite specific instances where you've made a difference in customer satisfaction.

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What steps do you take to maintain store visual standards?

Explain your attention to detail and organization skills when it comes to maintaining store appearance. Describe your methods for ensuring displays are fresh and inviting, and how you motivate your team to keep the store looking its best.

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Can you share an example of how you developed a team member?

Share a specific story about mentoring a team member to reach their potential through training, ongoing feedback, and recognition of their growth. Discuss how their success impacted the store positively.

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How do you manage inventory and ensure its accuracy?

Talk about your experience with inventory management systems and processes, and how you train your team to conduct regular audits. Provide insights into how you balance supply with customer demand to minimize stockouts and overstock situations.

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What do you believe sets Sally Beauty apart from its competitors?

Discuss the unique products, culture of inclusivity, and commitment to customer empowerment that Sally Beauty embodies. Share how this ethos influences your own leadership and customer engagement strategies.

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Why do you want to work for Sally Beauty specifically?

Reflect on your passion for beauty and how it aligns with the company's mission. Articulate how you admire their focus on customer empowerment and inclusivity, and why you believe your values match theirs.

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What would you do if faced with a challenging sales day?

Discuss your approach to analyzing sales data, identifying issues, and quickly implementing solutions, such as promotional efforts or team motivation strategies. Share an example of how you’ve turned around slow sales periods in previous roles.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 6, 2025

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