Medical Assistant - New Hyde Park (Full Time)

A Medical Assistant at Schweiger Dermatology Group is tasked with providing top-notch support in a variety of clinical and clerical duties. You will assist physicians during medical, cosmetic, and laser procedures, prep examination rooms, and help ensure that all equipment is in good working order. You'll also record treatment details, manage patient flow, and provide pre-care and post-care instructions, working collaboratively with the healthcare team to enhance patient experiences.

To qualify for the Medical Assistant role at Schweiger Dermatology Group, you should have prior healthcare experience, preferably with a focus on dermatology. Certification as a Nationally Certified Medical Assistant is preferred. Familiarity with EMR software, strong communication abilities, and excellent organizational skills are essential to excel in this position.

Full-time Medical Assistants at Schweiger Dermatology Group enjoy a robust benefits package that includes medical, dental, and vision coverage as well as 401K eligibility after 30 days of employment. Additionally, employees benefit from personal holidays, company-sponsored short-term disability, and discounts on skincare products and cosmetic services.

The work schedule for a Medical Assistant at Schweiger Dermatology Group is full-time, requiring availability of at least 30 hours per week. The typical hours include shifts on Monday, Tuesday, Wednesday, Friday, and alternating weekends, with some flexibility required to support the team on various days. This allows for a good work-life balance while making a significant contribution to patient care.

While prior dermatology experience is preferred for the Medical Assistant position, it is not strictly required. We welcome applicants who have a general healthcare background and are eager to learn about dermatology. Passion for patient care and a willingness to embrace new challenges are what truly matter in our team culture.

To effectively respond to stressful situations in healthcare, it's crucial to remain calm and composed. Share an example of a past experience where you managed a critical situation by prioritizing tasks, maintaining open communication with your team, and ensuring patient safety while managing your stress levels.

Discuss your familiarity with electronic medical record (EMR) systems, emphasizing any specific programs you've used. Highlight how you've utilized EMR for patient scheduling, record-keeping, and communication with other healthcare professionals, showcasing your technical proficiency and your ability to adapt to new systems.

Excellent patient communication is vital. Share strategies such as active listening, using clear and simple language, and confirming that patients understand instructions. An example of a time when you successfully navigated a challenging interaction could further illustrate your approach.

A great patient experience is built on empathy, clear communication, and timely service. Explain how providing both emotional support and professional care can help patients feel valued. You might mention specific practices that enhance patient comfort and receiving feedback to improve services.

To manage multiple tasks efficiently, prioritize based on urgency and importance. Describe a situation where you balanced various responsibilities, how you organized your workload, and the specific tools or techniques you employed to stay on track while ensuring quality care.

Demonstrating knowledge about Schweiger Dermatology Group shows your interest! Mention their status as a leading dermatology practice, the services they provide, and their recognition for workplace excellence. Incorporate their commitment to creating an ultimate patient experience and how you align with their mission.

Assisting in medical procedures requires attention to detail and proactive communication. Explain how you prepare the workspace, assist during procedures, anticipate the physician's needs, and ensure patient comfort. Sharing an example helps illustrate your practical experience.

Share your passion for healthcare and helping others as your driving motivation. Explain any personal experiences or values that led you to this career choice, and how you connect with the role of a Medical Assistant in making a positive impact on patients' lives.

Handling difficult patients requires patience and empathy. Discuss techniques you've learned for de-escalation, such as active listening and validating their feelings. Provide an example where your approach improved the situation and enhanced the patient's experience.

Discuss your aspirations, whether it’s to specialize further in dermatology, pursue additional certifications, or even to take on leadership roles. Expressing a commitment to ongoing learning and professional development will resonate well with your interviewer.