Medical Assistant/Patient Coordinator (Medical Coordinator - Full Time): Glen Carbon - job 1 of 2

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, your primary responsibilities include assisting healthcare providers, managing patient interactions, preparing exam rooms, and maintaining supplies. You’ll also be in charge of documentation for treatments and ensuring patient records meet HIPAA compliance. Your role is vital in fostering a welcoming environment that enhances patient care and support for our providers.

Applicants for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group should have previous healthcare experience, ideally with 6 months to a year in dermatology. A high school diploma or GED is required, with advanced education encouraged. Proficiency in EMR systems and strong communication skills are also highly recommended to succeed in this role.

The work environment at Schweiger Dermatology Group is primarily office-based, providing a collaborative setting where teamwork is essential. You'll use standard office equipment and engage with patients in a professional, organized manner, all while being part of a team that values positive interactions and maintaining a high-quality standard of care.

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, you’ll benefit from full-time eligibility for medical, dental, and vision coverage, a 401K plan, and even personal holidays like your birthday off! Additional perks include discounts on skincare products and services, and a supportive work culture focused on professional growth.

While formal training as a Medical Assistant is encouraged, previous healthcare experience is primarily what we're looking for at Schweiger Dermatology Group. We value dedication and the ability to learn on the job, so candidates with related skills and a desire to improve will find our comprehensive support valuable.

To prioritize tasks effectively, I focus on urgent patient needs first while maintaining a checklist of responsibilities. Having clear communication with providers is essential for understanding priorities, ensuring that patient care remains my top focus.

I would first apologize for the inconvenience and acknowledge their feelings. Then, I would offer them relevant updates about their appointment status and reassure them that we are doing our best to provide care promptly.

I have worked with EMR systems where I manage patient records, schedule appointments, and document treatment plans. I ensure accuracy and compliance with privacy regulations while being efficient with data entry.

Teamwork is crucial in my role; I constantly collaborate with providers, office staff, and fellow medical assistants. Effective communication ensures that we support patient care seamlessly and that all operations run smoothly.

I follow strict guidelines when handling patient information, ensuring it is only disclosed to authorized personnel. I also participate in regular training to remain updated on best practices for maintaining patient privacy.

I prepare by knowing the specific needs of the providers ahead of time, making sure all equipment is ready, and being proactive. My goal is to anticipate needs, allowing them to focus on patient care.

In such situations, I would first clarify the instructions with the provider to prevent any errors. Then, I would communicate clearly with the patient to ensure they understand the correct procedures on their end.

I use our scheduling system to track appointments and follow-ups, ensuring to respect patient preferences and availability while limiting overlaps. Clear communication with patients about their appointments is key.

The most important aspect of patient care is building a trusting relationship. Listening attentively and providing thorough information helps create a comfortable environment for patients.

I admire Schweiger Dermatology Group's commitment to patient care and employee satisfaction. Working here aligns with my values of providing exceptional healthcare, and I believe my skills and experiences can contribute positively to your team.