Experienced Server (3:30PM-8PM)

As an Experienced Server at Senior Lifestyle in Cincinnati, your responsibilities include taking food and beverage orders, delivering them to residents and guests efficiently, and ensuring their satisfaction. You will also be responsible for bussing and resetting tables, responding promptly to any needs or requests, and completing assigned side work to maintain the dining area's cleanliness and organization.

To apply for the Experienced Server position at Senior Lifestyle, no prior experience is required, although previous food service experience is preferred. You will need to complete food safety training and be able to communicate effectively in English. Basic computer skills are also necessary for handling POS and payroll systems.

The working hours for the Experienced Server role at Senior Lifestyle are from 3:30 PM to 8:00 PM, providing ample opportunity for part-time work. You can expect to work around 15 to 18 hours per week, and there will be a requirement to work every other weekend.

Yes, Senior Lifestyle offers training for the Experienced Server position. We do not require previous experience, as we will provide the necessary food service training and education on food safety practices to ensure you are well-prepared for your role.

Experienced Servers at Senior Lifestyle enjoy a comprehensive benefits plan which includes health, dental, and vision coverage, retirement benefits, short-term and long-term disability options, and paid time off. Additionally, all positions are eligible for DailyPay, allowing access to earned wages before the next payday.

When confronted with a difficult resident as an Experienced Server, it is crucial to maintain a calm and respectful demeanor. Listen actively to their concerns, acknowledge their feelings, and respond promptly to address their needs. Your goal is to ensure a satisfactory dining experience and uphold Senior Lifestyle’s values of Hospitality and Respect.

HEART stands for Hospitality, Excellence, Appreciation, Respect, and Teamwork. As an Experienced Server, you embody these values by creating a warm and welcoming atmosphere for residents and guests, providing high-quality service, and collaborating well with your co-workers to ensure everyone has an enjoyable experience.

In your response, think of a specific instance where you offered exceptional service, such as accommodating a special dietary request promptly or providing personalized recommendations. Explain the steps you took and the positive outcome to showcase your commitment to guest satisfaction as an Experienced Server.

Your approach should involve open communication, constructive feedback, and fostering camaraderie with fellow team members. Share specific examples of how you've contributed to a positive environment in previous roles, and emphasize the importance of teamwork within your role as an Experienced Server.

Explain your method for prioritizing tasks, such as making a mental or written list of duties that need attention and focusing on the most urgent tasks first. As an Experienced Server, it's essential to balance attention to resident needs with food service duties, so share strategies that help you maintain efficiency.

Share your knowledge of food safety principles, such as proper storage temperatures, hygiene practices, and ensuring cleanliness of kitchen and dining areas. Emphasize the commitment to maintaining food safety standards, which is a critical aspect of your responsibilities as an Experienced Server.

Discuss your openness to constructive criticism and how you view feedback as a tool for improvement. Provide an explanation of how you have successfully processed and acted upon feedback in the past to enhance service as an Experienced Server.

Your motivation for wanting to work at Senior Lifestyle should reflect the company values of enriching lives and creating memorable experiences. Mention specific aspects of both the organization and the position that resonate with you personally, such as the community's mission or the work environment.

Highlight essential skills such as strong communication, attention to detail, problem-solving, and the ability to work well under pressure. All of these qualities contribute to providing exceptional service and a positive dining experience for residents and guests.

Describe your problem-solving abilities and how you would communicate effectively with residents about the situation, providing them updates while working on a resolution. Emphasize your commitment to keeping guests informed and assured of the quality service they can expect from you as an Experienced Server.