Job details

Manager, Sales Finance - job 1 of 2

Get a free resume review

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

This is a highly visible role leading Sales Finance for Commissions with senior stakeholders across Sales, HR, Sales Compensation, Legal, Operations, and Finance.

Develop and manage the annual commission budget, one of the largest budgets at ServiceNow, by partnering with accounting to track actuals throughout the year, providing regular updates and proposing adjustments if necessary
Manage and lead a team of 1-2 experienced analysts
Analyze sales performance and special incentive ROI, ensuring they are in line with expectations. Provide insights into performance trends and opportunities for improvement.
Own the content for the quarterly CFO compensation review by sharing important insights to drive decision making
Work closely with Sales Operations and HR to develop and model Sales Compensation plans that align with company goals, sales targets, and performance metrics.
Work with sales, operations, and accounting teams to maintain accurate data related to commissions, ensuring the integration of multiple systems (e.g., CRM, compensation management platforms) and data sources.
Identify opportunities for process improvements and automation in commission reporting, calculation, and reporting.
Provide ad-hoc financial analysis and reporting on sales compensation, including the impact of changes in compensation structures, special incentives, and sales performance

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Bachelor's degree in accounting, finance, economics, or related field (MBA and/or CPA is a plus)
8+ years of experience in financial planning & analysis (FP&A), consulting, investment banking, or related finance roles
Advanced proficiency in Excel, with the ability to manage large datasets, create complex formulas, and automate processes.
Experience with financial systems (e.g., SAP, Anaplan, Varicent) and BI tools (e.g., Tableau, Power BI).
Strong analytical and problem-solving skills with attention to detail and accuracy.
Excellent communication and interpersonal skills with the ability to work effectively across teams.
Demonstrated ability to manage multiple priorities, especially during busy periods like period-end, annual planning, and long-range planning processes
A developed sense of ownership with pride in work integrity, quality, timeliness, and accuracy

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$186050 / YEARLY (est.)

min

max

$135300K

$236800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Sales Finance , ServiceNow

As the Manager of Sales Finance at ServiceNow, you're stepping into a pivotal role that influences key decisions across various teams, including Sales, HR, and Finance. Your day-to-day will involve managing one of our largest budgets for commissions, tracking and reviewing actuals with accounting, and making recommendations for adjustments. You'll be leading a small team of analysts, diving into the details of sales performance analysis and special incentive ROI, ensuring that we're on track with our expectations and uncovering opportunities for improvement. Another essential duty is owning quarterly content for the CFO compensation review, presenting vital insights to help steer the ship in the right direction. Collaboration is key in this role; you'll need to work closely with Sales Operations and HR to develop sales compensation plans that align with company goals and targets. Plus, maintaining accurate commission data across multiple systems will become second nature as you excel in your role. If you have experience with financial systems, advanced Excel skills, and a flair for analytical problem-solving, this may be the perfect fit for you. At ServiceNow, we’re all about embracing diverse backgrounds and experiences, and we value the contributions that make our team stronger. With a competitive salary range and a host of benefits, including flexible work options, joining us means not just a job but an opportunity to make the world work better for everyone.

Frequently Asked Questions (FAQs) for Manager, Sales Finance Role at ServiceNow

What are the main responsibilities of the Manager, Sales Finance at ServiceNow?

The Manager, Sales Finance at ServiceNow is responsible for developing and managing the annual commission budget, analyzing sales performance, leading a team of analysts, and collaborating with various departments to create effective sales compensation plans. This role is highly visible and requires regular interaction with senior stakeholders, emphasizing the importance of financial insights in decision-making.