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Senior Software Engineer - job 1 of 6

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

 

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
  • 4+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $126,700 - $215,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$171050 / YEARLY (est.)
min
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$126700K
$215400K

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What You Should Know About Senior Software Engineer, ServiceNow

Join ServiceNow as a Senior Software Engineer in sunny San Diego, California, where your potential to make a difference is just waiting to be unleashed! At ServiceNow, we pride ourselves on transforming how organizations operate, and we’re looking for a talented engineer like you to help cultivate this transformation. Your role will be pivotal as you create high-quality, clean, and scalable software that meets the needs of over 8,100 global clients, including 85% of the Fortune 500®. You will collaborate closely with product owners to grasp detailed requirements and take complete ownership of your code from design to delivery, ensuring our users enjoy an exceptional experience. You'll also have the opportunity to contribute to both new products and enhance existing ones, all while mentoring your colleagues and sharing your knowledge. We value innovative thinking, so if you have experience integrating AI into decision-making or problem-solving processes, that's a huge plus! With over four years working with Java or similar object-oriented languages under your belt, and a passion for modern web technologies like JavaScript and UI frameworks such as Angular or React, you will fit right in. Our culture thrives on inclusivity, embracing candidates from diverse backgrounds and non-traditional paths. If you're ready to be part of a team that strives to make the world work better for everyone, we’d love to see your application!

Frequently Asked Questions (FAQs) for Senior Software Engineer Role at ServiceNow
What are the primary responsibilities of a Senior Software Engineer at ServiceNow?

As a Senior Software Engineer at ServiceNow, you'll be responsible for writing high-quality, scalable code, enforcing software engineering best practices, and collaborating with product owners to deliver top-notch products. You'll also implement AI-driven solutions, contribute to new product designs, and mentor fellow developers to foster a culture of knowledge-sharing.

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What qualifications are required to become a Senior Software Engineer at ServiceNow?

To qualify for the Senior Software Engineer role at ServiceNow, candidates should have at least four years of experience with Java or similar object-oriented programming languages, a strong foundation in JavaScript and web technologies, and proficiency with modern UI frameworks such as Angular, React, or Vue. Experience with integrating AI into work processes and solid analytical skills are advantageous.

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What is the work environment like for a Senior Software Engineer at ServiceNow in San Diego?

At ServiceNow in San Diego, the work environment promotes flexibility and trust. Our team operates within a flexible work persona system, allowing for a balance between remote and in-office work. This culture enhances collaboration while empowering employees to enjoy their ideal working conditions.

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How does ServiceNow support professional development for Senior Software Engineers?

ServiceNow is committed to your growth and professional development as a Senior Software Engineer. You'll have opportunities to be a mentor and share your expertise with colleagues, as well as access to learning resources and projects that will challenge your skills and expand your technical capabilities in a supportive environment.

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What is the competitive compensation package for a Senior Software Engineer at ServiceNow?

At ServiceNow, the base compensation for a Senior Software Engineer in San Diego ranges from $126,700 to $215,400, depending on various factors such as experience and skills. Additionally, the compensation package may include equity, variable compensation, and a comprehensive benefits program designed to support your well-being and work-life balance.

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Common Interview Questions for Senior Software Engineer
Can you describe a project where you implemented AI in your software development process?

When answering this question, make sure to detail how you approached integrating AI into your project. Discuss the specific tools or technologies you used, the challenges you faced, and the outcomes of implementing those AI solutions. Highlight your critical thinking and problem-solving skills throughout the project.

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What best practices do you follow for code reviews?

In your response, emphasize the importance of constructive feedback and ensuring the code aligns with the team’s established standards. Discuss techniques like checking for readability, efficiency, testing coverage, and adherence to design patterns. Sharing personal experiences can strengthen your answer.

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How do you ensure the scalability of your applications?

Talk about design patterns and principles you prioritize to ensure scalability, such as microservices architecture or efficient database structuring. It’s crucial to mention any tools or frameworks that you utilize to monitor performance and adapt to increases in load.

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What is your experience with modern UI frameworks?

When asked about UI frameworks like Angular, React, or Vue, focus on your hands-on experience, projects you've worked on, and the benefits you've seen from using these technologies. Mention how you stay current with trends in UI development and your approach to component reusability.

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How do you handle debugging in your projects?

Explain your systematic approach to debugging, including how you utilize tools, your analytic mindset, and collaboration with teammates. Provide an example where your debugging process led to effectively resolving a complex issue.

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How do you prioritize tasks in a fast-paced development environment?

Discuss deployment strategies you utilize, like Agile or Scrum, and how you communicate with stakeholders about timelines. Sharing your experience managing competing deadlines can illustrate your effectiveness in such environments.

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Can you give an example of a time you mentored someone in your team?

In your response, describe a specific instance that showcases your mentoring style, emphasizing the outcomes of your guidance. Focus on how you fostered a learning environment and the growth of the individual you mentored.

Join Rise to see the full answer
What role do you see AI playing in the future of software development?

Express your insights into AI’s potential impact on software engineering processes, touching on automation, decision-making, and user experience. Present some thought-provoking viewpoints backed by research or trends you’ve observed in the industry.

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What are your strategies for continuous learning as a Senior Software Engineer?

Mention the resources you leverage, including online courses, professional networking, or conferences related to your interests. Highlight how you apply newfound knowledge in your work and share it with your team, showcasing your commitment to growth.

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Why do you want to work for ServiceNow as a Senior Software Engineer?

In your response, convey your excitement for ServiceNow’s mission of transforming work through technology. Highlight specific aspects of the company culture or projects that resonate with you personally and how your skills align with the company's goals.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 5, 2025

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