Benefits Specialist

As a Benefits Specialist at Shield AI, you'll be responsible for administering various employee benefit programs, including medical, dental, and retirement plans. Your role will involve managing vendor relationships, troubleshooting issues, and assisting with compliance related to benefits. Additionally, you will work closely with third-party administrators, support leave of absence administration, and promote wellness initiatives, ensuring that our employees have comprehensive support in all aspects of their benefits experience.

To apply for the Benefits Specialist position at Shield AI, you should have a Bachelor’s degree along with at least two years of experience in employee benefit plan administration. A strong understanding of ERISA, COBRA, and various regulations governing employer-sponsored benefit plans is essential. Preferred qualifications include being detail-oriented, self-motivated, and possessing excellent communication skills to engage effectively with employees at all levels.

At Shield AI, the Benefits Specialist plays a vital role in promoting employee wellness. This includes coordinating health fairs, flu shots, and biometric screenings as part of our wellness initiatives. By actively engaging with employees and promoting health-related events, you facilitate a culture of well-being that enhances productivity and employee satisfaction across the organization.

The salary range for the Benefits Specialist position at Shield AI typically falls between $80,000 and $123,000 per year. This range is influenced by factors such as your skill set, level of experience, and specific work location. The compensation package also includes bonuses, benefits, and equity opportunities, making it a competitive offering within the industry.

Working at Shield AI as a Benefits Specialist is unique due to our commitment to innovation and employee support in the defense technology field. Our diverse, dynamic work environment encourages collaboration and flexibility, allowing you to make a meaningful impact on the lives of our service members and civilians. You'll be part of a mission-driven company that values your contributions and fosters career growth.

When answering this question, detail your specific experiences managing employee benefits, including your familiarity with various types of benefits and any software tools you have used. Highlight your ability to troubleshoot issues and manage vendor relationships effectively, as these skills are crucial for a Benefits Specialist at Shield AI.

To convey your commitment to staying informed, discuss resources such as relevant online courses, professional associations, or publications you follow. Mention any past experiences of implementing changes in response to new regulations, illustrating your proactive approach.

Provide a specific example of a complex issue you faced, your approach to troubleshooting it, and the outcome. Emphasize your problem-solving skills and how you ensured a positive employee experience while navigating the situation.

Discuss various communication methods you have utilized, like informative emails, virtual meetings, or employee handbooks. Emphasize the importance of clear, concise communication in ensuring that employees can access and understand their benefits.

Explain your organization strategies, such as using task management tools or setting deadlines. Highlight your ability to manage conflicting priorities, ensuring that all benefit programs run smoothly and employees receive timely support.

Share your perspective on how comprehensive benefits contribute to overall employee satisfaction and retention. You can discuss how benefits directly impact employees' lives and how they can enhance workplace morale.

Detail your experience with conducting compliance audits, including preparing documentation and working with external auditors. Emphasize your attention to detail and how you've used audits as an opportunity to improve processes within employee benefits administration.

Provide a specific example of a wellness initiative you led, discussing its goals, implementation challenges, and the outcomes achieved. Highlight how this positively impacted employee engagement and health.

Describe your approach to building and maintaining strong relationships with vendors. Focus on your strategies for effective communication, problem-solving, and ensuring that service levels meet organizational needs.

Identify unique skills or experiences you possess that align with Shield AI's mission and values. This could include any prior experiences in high-pressure environments, a deep understanding of benefits technology, or specific skills that may not be commonly found in other candidates.