Senior SRE Engineer (R3386)

As a Senior SRE Engineer at Shield AI, you will be responsible for ensuring the performance and reliability of our cloud infrastructure. This includes designing and implementing robust monitoring and alerting systems, defining incident response procedures, and participating in on-call rotations. You'll identify and resolve reliability issues, develop automation tools, and collaborate with engineering teams to ensure new services are production-ready.

To qualify for the Senior SRE Engineer role at Shield AI, candidates should have over 5 years of experience in Site Reliability Engineering, DevOps, or related roles. Strong knowledge of AWS services, Kubernetes, and experience with monitoring tools like Prometheus and Grafana are essential. Scripting skills in languages like Python and Bash are also required, along with experience in infrastructure-as-code tools.

Senior SRE Engineers at Shield AI utilize a variety of tools and technologies in their work. This includes AWS for cloud services, Kubernetes for container orchestration, and monitoring tools such as Grafana and Datadog. You’ll also work with infrastructure-as-code solutions like Terraform and focus on automation to streamline operations.

At Shield AI, the work culture for a Senior SRE Engineer is collaborative and innovative. You will work alongside a dedicated team passionate about leveraging technology for global defense. The company nurtures a culture of reliability and operational excellence, encouraging engineers to share ideas, implement best practices, and continuously improve systems.

Yes, Shield AI is committed to the professional development of its employees. As a Senior SRE Engineer, you will be provided opportunities to expand your knowledge and skills through training, workshops, and access to the latest technologies. The company supports career growth and encourages continuous learning within the tech field.

When answering this question, highlight specific AWS services you have worked with, such as EC2, ECS/EKS, and RDS. Discuss how you've utilized these services in previous roles to enhance performance or reliability, and provide examples of projects that demonstrate your AWS proficiency.

When addressing your approach to incident response, detail your methodology for identifying, troubleshooting, and resolving incidents. Explain how you define incident response procedures and your experience in participating in on-call rotations, highlighting any examples where your response minimized downtime or improved reliability.

For this question, discuss specific automation tools you've developed or implemented in past positions. Describe the challenges they addressed, the technologies used, and the impact they had on streamlining operations. Be prepared to explain how these tools have benefited both teams and end-users.

In your response, outline your strategies for ensuring cloud scalability. Discuss experience with container orchestration using Kubernetes, load balancing techniques, and best practices for resource management within AWS. Include examples of how you've successfully scaled services under varying loads in the past.

Share your experience with monitoring and observability tools such as Prometheus, Grafana, Datadog, or ELK. Discuss how you used these tools to gain insights into system performance, troubleshoot issues, and improve the overall reliability of services.

When addressing this question, provide a specific example of a performance issue you encountered, detailing the context, diagnosis, and your approach to resolving it. Highlight your analytical skills and the collaborative efforts you undertook with teams to implement solutions that led to improved performance.

To respond, mention specific resources you use to stay updated, such as blogs, industry forums, webinars, or professional groups. Discuss how these resources influence your work and how you implement industry best practices in your role as a Senior SRE Engineer.

Explain how you leverage infrastructure-as-code in your projects, discussing tools such as Terraform or CloudFormation. Provide examples of how using these tools has improved your efficiency in deploying and managing infrastructure and the benefits it brings.

When answering, walk through a specific incident where you had to conduct a root cause analysis. Describe the steps you took to identify the root cause, the methods you used for analysis, and how the outcome informed future incident prevention strategies.

Discuss your strategies to promote a culture of reliability, such as encouraging open communication around failures and incidents, championing best practices, and conducting regular reviews of system performance. Include examples of past initiatives that resulted in higher reliability awareness among team members.