Key Account Executive

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

The Key Account Executive is responsible for spearheading growth of strategic, high-value B2B partnerships to accelerate revenue, increase market share, and drive long-term enterprise success. This role requires a strategic, results-oriented sales professional who excels in building long-term client relationships, negotiating service contracts, and maximizing account performance. The Key Account Executive will manage an assigned portfolio of HVP accounts, ensuring seamless onboarding, increasing worked hours, and optimizing account utilization. Success in this role requires a strong sales acumen, data-driven decision-making, and the ability to collaborate cross-functionally to deliver exceptional client experiences. The ideal candidate is a motivated self-starter with a proven track record of meeting and exceeding sales targets in a high-growth, performance-driven environment.

You will thrive in this role if you are a hunter and a builder — someone who loves identifying whitespace, developing tailored solutions, and executing high-value deals with precision. You’re energized by performance-based incentives and the opportunity to make a measurable impact.

Where you'll work

This is a 100% onsite role at our office in Irving, TX. This role will also require up to 10% travel to other states as needed for business meetings and client visits.

What you'll be doing

• Drive full-cycle High-Value Prospect (HVP) sales by targeting, engaging, and winning high-value accounts through strategic outreach, tailored proposals, and contract negotiation (MSAs, SLAs, etc.).

• Develop and maintain relationships with key stakeholders to drive increased utilization and growth within assigned HVP accounts. 

• Use a consultative, insights-driven approach to selling, positioning ShiftKey’s platform as a scalable solution to complex client challenges.

• Act as a strategic advisor to clients, uncovering operational needs and aligning ShiftKey’s solutions to deliver measurable business value.

• Meet or exceed performance goals, including worked hours thresholds, contract activations, and revenue targets.

• Maintain accurate and up-to-date records of leads, prospects, and contract statuses within Salesforce.

• Stay informed on industry trends, competitor activity, and market dynamics to refine sales strategies and capitalize on growth opportunities.

• Ensure all agreements adhere to ShiftKey’s pricing models, contract terms, and regulatory requirements, avoiding unauthorized pricing reductions.

• Track and optimize personal commission structures, ensuring eligibility for incentive payouts based on worked hours and account performance.

• Serve as the primary point of contact for HVP accounts, addressing client concerns and fostering long-term partnerships.

What you'll need

• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred; equivalent experience considered.

• 3–5+ years of consultative B2B sales experience with a proven ability to win and expand high value prospect accounts. Background in healthcare, SaaS, or staffing is a strong plus.

• Proven ability to acquire, develop, and manage high-value accounts, driving revenue growth and client retention.

• Strong contract negotiation and closing skills, with experience securing master services agreements (MSAs).

• Excellent communication and relationship-building abilities, with a client-first approach to sales.

• Goal-oriented and self-motivated, with a demonstrated ability to meet or exceed sales quotas.

• Experience working with CRM tools (Salesforce preferred) to manage pipelines and track sales performance.

• Strong analytical and problem-solving skills, with the ability to leverage data insights to drive account success.

• Ability to collaborate cross-functionally with internal teams, including operations and customer support, to ensure seamless account management.

• Strong adherence to corporate policies, ethical sales practices, and compliance requirements, ensuring all transactions align with company standards.

Perks of working for Shiftkey

• Inclusive and collaborative work environment

• Comprehensive health, vision, and dental coverage

• Benefits effective as of first day

• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees’ diverse needs 

• Potential 401(k) employer match up to 6%

• Paid parental leave

• Investment in your wellness: access to mental health support

#LI-Onsite #LI-JM1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. 

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com