Sales Account Manager

Skylight is a technology startup based out of Los Angeles and San Francisco. Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. We make consumer products, like Skylight Frame and Skylight Calendar, that are loved by millions of people across the globe. Our founders are former venture capitalists and serial entrepreneurs, who have scaled this business to $180M+ in annual revenue while being completely bootstrapped and profitable. We think often about the thousands of smiles we are able to put on our customers’ faces each day, and it fills our hearts with purpose. That’s why we have been working hard to expand our team and invent, so that we can continue to bring the magic of Skylight to millions of loved ones throughout the world.

As the Account Manager for retail sales accounts, you will be a part of the National Sales Team that is responsible for driving sales and building brand advocacy with our key retailers. In this role you will provide critical sales coordination between our key customers and the Senior Account Managers to achieve profitable sales. This role is responsible for assisting the sales team to optimize existing accounts and prospects. Interface with other departments as needed to drive business within accounts and resolve any issues that may arise. In addition to retail and operational management responsibilities, this role will also collaborate with internal stakeholders from operations, finance, supply/customer service, product management and marketing. We are looking for a high-energy, creative and business-savvy individual to join our team with high potential to advance in our National Sales Team.

Responsibilities:

• Demonstrate an ability to build and/or establish strong relationships with new accounts and within major existing accounts including product managers, buyers, planners, etc.
• Assist customers with all account related questions, issues, or concerns.  Provide accurate, timely information to the customers regarding inquiries such as products, pricing, and quotes
• Conduct weekly reviews of sales, returns, credits, quotes, promotions, sell through, inventory management, forecasts, and any other account activities that will impact financial results for the accounts.
• Marketing coordination in support of Retail accounts:  set-up, tracking and management of retailer marketing funds, online advertising, and creative content coordination.
• Manage all third party vendors for displays, including vendor sourcing, RFQ, coordinating creative, approval process internal/retailers, coordinating shipments to retailer and project management against retailer timelines.
• Analyse and understand industry market trends, competition, products, and pricing that may impact sales efforts and communicate this information to all sales and other departments as necessary
• New Item Setup: Internal SKU request and coordinating  packaging assets for purchasing. External, completing set up documents and WERCS registration.
• Travel to tradeshows and customer sites required.  Depending on assignment, international travel may be required

• 2 - 3 years of account experience; retail account experience required 
• Strong planning and execution skills, with an ability to translate plans into revenue-generating actions.
• Excellent communication and relationship-building skills, capable of effectively liaising with both internal teams and external partners.
• Experience leveraging data to retail analytic application, forecasting and inventory management capabilities, i.e. syndicated data (Circana, 3PL data systems, Google sheets, etc) and incorporating customer specific data into these tools.

Our competitive compensation package includes:

• Competitive Salary + Equity Package
• 401K matching
• Wellness, learning, and home-office budgets
• Health, Dental & Vision Medical Plans
• Tremendous autonomy to set the direction of your work
• Unlimited PTO
• Company holidays on the first Friday of every month (Except November & December)

Equal opportunity employer

Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you’re the best person for the job, we want you on board!

For Colorado-based candidates, the range being offered for this role is $90-110K based on experience and for California-based candidates, the range being offered for this role is $90-110K based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.