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Manager, Environmental Services

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Environmental Services Manager position is responsible for effectively coordinating employees schedules, work assignments and performance expectations in order to comply with the goals and mission of the Environmental Services Department.


JOB DUTIES AND RESPONSIBILITIES:

Provides leadership and guidance to departmental personnel.
Schedules and assigns Environmental Services aides to work schedules as dictates by needs of the department including cycle cleaning, projects and special functions.
Evaluates area of responsibility for floor work and coordinates work with Environmental Services aides to complete assignments.
Interviews prospective Environmental Services aides and makes selection for hire.
Works closely with new Environmental Services aides in training and development in Environmental Services cleaning practices, policies and procedures.
Evaluates Environmental Services Aides for work quality, quantity and performance of work schedule, making adjustments when needed to insure consistent quality cleaning.
Administers annual performance evaluations for Environmental Services aides.
Works closely with department supervisors and employees to develop good communications and morale.
Works closely with nursing units and other departments throughout the hospital and its affiliates to address their needs and resolve identified issues.
Assists in maintaining in-service information for Environmental Services Staff for both educational mandatory and training needs.
Works with employee relations as related to time off, sick time, staffing needs, etc.
Holds monthly Environmental Services Department staff meetings.
Ensures staff complete all mandatory training and other employment requirements..
Assists in development and implementation of departmental policies and procedures and standards of work.
Monitors department budget/forecast for the Environmental Services Department.
Responsible for ensuring maintenance of appropriate inventory and  timely and appropriate ordering of supplies.
Handles special projects as assigned.
Assists the Facilities Director in meeting compliance with JCAHO, Federal, State and Local regulations.


PHYSICAL AND SENSORY REQUIREMENTS:

Sits for up to 1-3 hours/day; 1 hour at a time.  Stands for 1-8 hours/day; 1-4 hours at a time.  Walks for up to 7-8 hours/day; 1-4 hours at a time.  Occasional handling.  Occasional lifting up to 50 lbs.  Occasional carrying up to 25 lbs; rarely up to 50 lbs.  Occasional pushing and pulling up to 50 lbs; rarely up to 75 lbs.  Occasionally stoop, bend, squat, kneel and reaches above shoulder level.  Rarely climbs ladder up to 10 feet.  Hearing as it relates to normal conversation and seeing as it relates to general and near vision.

EDUCATION:

High School Diploma or G.E.D. Equivalency required.

TRAINING AND EXPERIENCE:

Minimum of 2 to 3 years’ experience in housekeeping in either a hospital or institution setting and 1 to 2 years supervisory experience in housekeeping preferred.  Supervisor is subject to on call status for hospital or departmental emergencies, and performs other job duties as deemed necessary by department management.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Average salary estimate

$52500 / YEARLY (est.)
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$45000K
$60000K

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What You Should Know About Manager, Environmental Services, Sluhn

At St. Luke's University Health Network, we're on the lookout for a passionate and dedicated Manager of Environmental Services to join our team in Quakertown, PA. This position is all about ensuring that our facilities remain clean, safe, and welcoming for patients, staff, and visitors alike. If you thrive in a leadership role where you can guide and develop a talented team, then this is the perfect place for you! The Environmental Services Manager will coordinate schedules, oversee daily operations, and ensure that our cleaning standards meet the highest of expectations. You'll play a crucial role in training new team members, evaluating their performance, and creating a positive working environment. Collaborating closely with nursing units and other departments, you'll address needs and tackle issues directly, making a difference in our hospital's overall operations. Your responsibilities will also include managing the departmental budget and maintaining adequate supplies. Plus, you'll ensure compliance with all relevant regulations while fostering a strong sense of teamwork among staff. If you're ready to take on a meaningful challenge in a supportive and rewarding setting, we want to hear from you! Join us, and together, we can continue to serve our community with excellence and compassion.

Frequently Asked Questions (FAQs) for Manager, Environmental Services Role at Sluhn
What are the key responsibilities of the Manager of Environmental Services at St. Luke's University Health Network?

The Manager of Environmental Services at St. Luke's University Health Network is responsible for coordinating schedules, overseeing work assignments, training new hires, evaluating staff performance, and ensuring the cleanliness and safety of facilities. This role also involves managing the departmental budget and maintaining good communication with various hospital departments.

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What qualifications are required for the Manager of Environmental Services position at St. Luke's?

Candidates looking to apply for the Manager of Environmental Services at St. Luke's University Health Network should possess a High School Diploma or G.E.D. and have a minimum of 2 to 3 years' experience in housekeeping, particularly within a hospital setting. Supervisory experience of 1 to 2 years is preferred, making this an excellent role for someone with leadership aspirations.

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How does the Manager of Environmental Services ensure compliance at St. Luke's University Health Network?

The Manager of Environmental Services ensures compliance with JCAHO, Federal, State, and Local regulations by working closely with the Facilities Director and conducting regular evaluations of departmental practices. They help develop and implement policies and procedures that uphold these standards while constantly training staff on compliance protocols.

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What kind of training is provided for the Manager of Environmental Services at St. Luke's?

At St. Luke's, training for the Manager of Environmental Services includes onboarding for new hires, ongoing education regarding cleaning practices, and compliance requirements, as well as mandatory in-service training to keep staff updated on policies and safety protocols.

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What is the work environment like for the Manager of Environmental Services at St. Luke's?

The work environment for the Manager of Environmental Services at St. Luke's University Health Network is dynamic and collaborative. The manager will engage with various teams, address challenges across departments, and foster teamwork and morale within the Environmental Services team, ensuring a supportive atmosphere for both patients and employees.

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Common Interview Questions for Manager, Environmental Services
What experience do you have in managing staff in a housekeeping environment?

Share specific examples from your previous roles where you managed teams, outlining your approach to leadership and how you motivated your staff to meet departmental goals.

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How would you handle a situation where environmental services staff are not meeting standards?

Discuss your conflict resolution skills and how you would assess the issue, offer constructive feedback, and implement a plan for improvement while maintaining staff morale.

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Can you explain the importance of cleaning protocols within a healthcare facility?

Highlight your understanding of infection control, patient safety, and regulatory compliance, and how these factors contribute to overall healthcare quality.

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How would you ensure effective communication with other departments in the hospital?

Explain your strategy for fostering strong relationships, such as regular meetings, collaborative problem-solving, and understanding the unique needs of different departments.

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Describe your method for evaluating the performance of your team.

Outline your approach to performance evaluations, including setting clear expectations, providing regular feedback, and conducting formal assessments to guide development.

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What strategies would you implement for staff training and development?

Discuss the importance of ongoing training in cleaning protocols and safety standards, and how you would design a comprehensive training program to enhance staff skills.

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How do you prioritize tasks in a fast-paced environment?

Share your time-management techniques and how you would balance day-to-day operations while planning for larger projects or unexpected needs.

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What budget management experience do you have?

Provide examples of how you have successfully managed budgets, forecasting needs, and adjusting spending to ensure all resources are effectively allocated.

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How do you ensure compliance with health and safety regulations?

Detail your familiarity with regulations and standards, including how you would monitor compliance and train staff to maintain these critical protocols.

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Why do you want to work at St. Luke's University Health Network?

Express your desire to work for St. Luke's, citing its commitment to excellence, community service, and how your values align with the vision of the organization.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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