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Route Sales Support Specialist

Overview

Precision. Performance. Pride. For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We work hard together. We grow together. We are one Snap-on team.

 

We are currently seeking a Route Sales Support Specialist to join our regional sales team. Our field-based team members are rewarded with:

 

  • Unparalleled career advancement opportunities
  • Competitive pay, bonus opportunity, and benefits
  • Continuous coaching and development
  • Clear performance goals
  • Regular recognition for accomplishments
  • Tuition Assistance, Employee Stock Purchase Plan, and Retirement programs

 

What You Bring to the Team:

  • High school diploma or GED equivalent; bachelor’s degree preferred
  • Minimum age of 21
  • Valid driver’s license
  • D.O.T. physical and maintain a medical card, which will be paid for and scheduled by the company
  • Ability to frequently lift 50-100 pounds occasionally (below shoulder height)
  • Experience in sales or retail (preferred)
  • Ability to learn and follow a process
  • Computer proficiency and the ability to operate apps and emails on cell phones

 

Key Tasks:

 

We set you up for success! After completing comprehensive training, Route Sales Support Specialists provide support to franchisees, company stores, and Franchise Performance Team operations.

 

Route Sales Support Specialists have the full support of the Snap-on management team, and are regularly reviewed for progression opportunities within the Franchise Performance Teams. With solid performance, they are typically progressed quickly through additional roles in the field sales organization. We value your education and experience, and consider candidates from diverse backgrounds. Their responsibilities include:

 

  • Conduct franchisee inventories and advise demonstrate and coach best inventory management practices
  • Conduct route surveys properly and in accordance with qualitative and quantitative criteria as set forth in the survey guidelines as established by Snap-on
  • Service open routes including but not limited to selling, collecting receivables and servicing customers in those open routes
  • Assist with priority service issues such as, but not limited to:
    • New franchisee tool-ups
    • Sales meeting set-up or preparation of materials
    • Conduct assigned segments of meetings or training
    • Tool and equipment show assistance
    • Broken tool replacements
    • Check-in of terminated franchisees
    • Tool returns

 

Individual Characteristics and Competencies:

 

  • Interest in developing and fostering ongoing relationships
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Interest in sales
  • Interest in tools

 

Salary Range: $40,000-55,000. Actual compensation may vary based on experience, location, and other factors.

 

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran and continually strives to be an employer of choice and offers a Great Place to Work.

 

#IND-SOT

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Route Sales Support Specialist, Snap-on

Join Snap-on Tools as a Route Sales Support Specialist in Minneapolis, and become part of a team that embodies precision, performance, and pride! With over a century in the industry, we are dedicated to making work easier for professionals who tackle critical tasks. In this role, you will provide essential support to our franchisees and company stores, helping them manage their inventories and ensure customer satisfaction. You’ll gain comprehensive training and have the opportunity to advance your career quickly through our Franchise Performance Teams. With competitive pay and numerous benefits, including tuition assistance and retirement plans, Snap-on values hard work and commitment. As a Route Sales Support Specialist, you will conduct route surveys, assist open routes for sales and service, and engage in various training activities. We are looking for individuals who possess a high school diploma (a bachelor’s degree is preferred), are at least 21 years old, and are ready to lift weights of up to 100 pounds. If you have a passion for sales, enjoy building relationships, and have strong communication skills, this position is perfect for you. Experience in sales or retail is preferred, as is a computer proficiency for using apps and emails on your smartphone. Get ready to make a difference, progress quickly, and be recognized for your accomplishments while working at Snap-on Tools, where we truly care about your growth and success.

Frequently Asked Questions (FAQs) for Route Sales Support Specialist Role at Snap-on
What are the main responsibilities of a Route Sales Support Specialist at Snap-on Tools?

As a Route Sales Support Specialist at Snap-on Tools, you will conduct franchisee inventories, perform route surveys, manage open routes, and assist with priority service issues. You’ll play a crucial role in advising franchisees on inventory best practices, participating in meetings, and ensuring that customers have the tools and equipment they need.

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What qualifications do I need to apply for the Route Sales Support Specialist position at Snap-on Tools?

To qualify for the Route Sales Support Specialist role at Snap-on Tools, you should have a high school diploma or GED, be at least 21 years old, and possess a valid driver’s license. Additionally, experience in sales or retail is preferred and you must be able to lift 50-100 pounds occasionally.

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What type of training does Snap-on Tools provide for the Route Sales Support Specialist role?

Snap-on Tools offers comprehensive training for Route Sales Support Specialists, ensuring you have the skills required to support our franchisees effectively. This training prepares you to handle tasks such as conducting inventories, managing customer relations, and following best practices for inventory management.

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What growth opportunities exist for Route Sales Support Specialists at Snap-on Tools?

Snap-on Tools is committed to your growth and offers unparalleled career advancement opportunities for Route Sales Support Specialists. With solid performance, you may be progressed quickly through various roles within the Franchise Performance Teams, allowing you to advance your career in sales.

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How does Snap-on Tools support its employees in terms of benefits and compensation?

Snap-on Tools offers a competitive salary for Route Sales Support Specialists, along with benefits such as tuition assistance, an employee stock purchase plan, and retirement programs. We also emphasize continuous coaching, regular recognition for your accomplishments, and a positive work environment.

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Common Interview Questions for Route Sales Support Specialist
What motivated you to apply for the Route Sales Support Specialist position at Snap-on Tools?

Reflect on your passion for tools and sales, and emphasize how Snap-on’s reputation for professionalism resonates with your career goals. Mention any specific experiences that led you to this role.

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How do you prioritize tasks and manage your time effectively?

Employ the STAR method to share a situation where you successfully managed multiple responsibilities. Highlight your organizational skills and how you can adapt to changing priorities, especially in a sales-focused environment.

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Can you discuss a time you provided exceptional customer service?

Share a specific example that illustrates your customer service skills, emphasizing your approach to understanding customer needs and resolving issues efficiently, all important for the Route Sales Support Specialist role.

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How do you handle feedback and criticism?

Explain how you view feedback as an opportunity for growth. Provide a relevant example of a time you used constructive criticism to improve your performance in sales or customer service.

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What strategies do you use to build relationships with franchisees or customers?

Discuss your communication and interpersonal skills. Mention techniques you employ to create trust and rapport, which are essential for the Route Sales Support Specialist position.

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Describe your experience with inventory management.

Talk about any past roles where you were responsible for inventory, detailing your familiarity with best practices and any software you used to assist with managing stock, which will be relevant for this position.

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How do you adapt to new technology and tools?

Share your approach to learning new technologies, emphasizing your computer proficiency, and any experiences where you successfully integrated new tools into your work routine.

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What do you believe are key qualities a Route Sales Support Specialist should possess?

Discuss qualities such as strong communication skills, the ability to build relationships, and a customer-centric mindset. Tie these qualities back to your own experiences and strengths.

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Can you provide an example of how you resolved a conflict in a team setting?

Use a specific example of a past conflict, outlining how you approached the situation, communicated with those involved, and ultimately found a resolution that benefited the team.

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What do you hope to achieve in your career at Snap-on Tools?

Express your ambition for growth and learning within the company, along with specific skills you hope to develop as a Route Sales Support Specialist and how they align with Snap-on’s values.

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Snap-on understands the mechanics of the automotive repair business. The company is a leading manufacturer and distributor of high-quality hand tools, as well as auto diagnostic equipment and "under-car" shop implements, such as hydraulic lifts an...

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DATE POSTED
April 9, 2025

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