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Biomedical Equipment Technician 2 - job 2 of 4

Role Overview

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

 

Sodexo is seeking a Biomedical Equipment Technician 2 for MLK Community Healthcare located in Los Angeles, CA.

 

Is this opportunity right for you?

 

Founded in 2015, MLK Community Healthcare is a 131-bed acute care hospital located in the Willowbrook neighborhood of Los Angeles. MLK Community Healthcare includes a hospital and clinics that provide compassionate healthcare services to meet the needs of our patients, their families and a growing and diverse community. 

 

The main role/responsibilities of the Biomedical Equipment Technician 2 will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service skills, strong technical skills and a commitment to deliver excellent repair service in an expedient manner.

 

Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents, and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today!

What You'll Do

Position Summary:

Under supervision of the Account Manager/Site Supervisor and other senior technicians, inspects, repairs, maintains and calibrates a comprehensive range of clinical equipment, devices, systems, and instruments. A BMET II possesses the ability to troubleshoot, repair, and maintain a broad range of clinical inventory devices. Participates in and conducts on-the job training programs regarding technical, administrative, and customer service requirements.

  

  • Troubleshoot, inspect, repair, maintain and calibrate a basic range of clinical equipment, devices, systems and instruments.
  • Provide advanced support of equipment for direct patient care
  • Interact on a routine basis with clinical health providers in the identification of technology based problems and solutions
  • Solve organization-level customer service issues and complaints
  • Prepare required documentation and reports
  • Ensure regulatory compliance
  • Financial responsibility for purchasing parts and service
  • Demonstrate a safety mindset 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

The ideal candidate should have: 

  • A minimum of 3 years of experience repairing, maintaining, and calibrating medical devices independently. 
  • Experience in a hospital or healthcare setting.
  • The ability to make decisions regarding troubleshooting and repairing medical devices. 
  • Excellent communication, customer service and time management skills. 
  • Experience effectively repairing, maintaining and calibrating clinical devices such as:  General Biomedical Devices- ESU’s, Vital sign machines, Defibrillators, AD’s, Telemetry, EKG, IV Infusion Pumps, Patent Monitoring Systems, plus OR, and Ventilators (not all are required).

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Minimum Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting

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Average salary estimate

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What You Should Know About Biomedical Equipment Technician 2, Sodexo

Are you ready to dive into an exciting career as a Biomedical Equipment Technician 2 with Sodexo at MLK Community Healthcare in sunny Los Angeles? This role is perfect for someone who thrives on precision and reliability in the high-stakes environment of healthcare technology. You'll be responsible for inspecting, repairing, and maintaining a wide range of clinical equipment and devices that are crucial for patient care. Your day-to-day will involve troubleshooting issues, providing advanced technical support, and ensuring everything is functioning flawlessly to help healthcare providers serve the community effectively. Your expertise will also allow you to take part in on-the-job training programs, imparting your knowledge on both technical and customer service aspects to junior team members. At Sodexo, we value growth and professional development, offering a supportive environment where you can enhance your skills while making a significant impact on people’s lives. Plus, our comprehensive benefits will ensure you and your family have everything you need. If you have at least three years of experience in the field and a passion for solving technology-based problems in a healthcare setting, we want you to bring your talent to our team! Join us in improving the quality of life for those we serve at MLK Community Healthcare and become an integral part of a diverse and dedicated team.

Frequently Asked Questions (FAQs) for Biomedical Equipment Technician 2 Role at Sodexo
What are the main responsibilities of a Biomedical Equipment Technician 2 at Sodexo?

As a Biomedical Equipment Technician 2 at Sodexo, you will be primarily responsible for inspecting, repairing, and maintaining a diverse range of clinical equipment to ensure they are operating reliably. You will troubleshoot technical issues, provide vital support for patient care technology, and engage directly with healthcare providers to identify solutions to any equipment-related challenges. Your role also involves preparing documentation and compliance reports, while fostering a strong commitment to safety and customer service.

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What qualifications do I need to apply for the Biomedical Equipment Technician 2 position at MLK Community Healthcare?

To qualify for the Biomedical Equipment Technician 2 role at MLK Community Healthcare, you must possess an Associate's Degree in a relevant field such as electronic or biomedical engineering, along with a minimum of three years of experience in electronic, mechanical, or electro-mechanical repair within a healthcare setting. Strong communication skills and the ability to work independently are also essential qualities for this position.

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How does Sodexo support career growth for Biomedical Equipment Technicians?

Sodexo is dedicated to fostering career growth for Biomedical Equipment Technicians through various avenues, including on-the-job training and continuous professional development programs. We understand that the healthcare technology landscape is always evolving, and we ensure our technicians have access to the latest training and resources. Additionally, we offer tuition reimbursement opportunities to further enhance your credentials and skills.

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What kind of benefits does Sodexo offer to its Biomedical Equipment Technician 2 employees?

As a Biomedical Equipment Technician 2 at Sodexo, you can expect a comprehensive benefits package tailored to support you and your family's well-being. This includes medical, dental, and vision care, a 401(k) plan with matching contributions, generous paid time off, and access to various wellness programs, all designed to enhance your work-life balance and job satisfaction.

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What qualities does Sodexo look for in a Biomedical Equipment Technician 2?

Sodexo seeks Biomedical Equipment Technicians 2 who demonstrate a combination of technical expertise, excellent communication skills, and a genuine commitment to customer service. The ideal candidate should be adept at diagnosing and resolving technical issues promptly, possess a safety mindset, and show the capability to work effectively in a collaborative healthcare environment.

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Common Interview Questions for Biomedical Equipment Technician 2
Can you describe your experience with biomedical equipment maintenance?

In responding to this question, highlight specific types of biomedical equipment you've worked with, detailing your hands-on experience in maintenance, troubleshooting, and repair. It's important to emphasize how your past experiences align with the responsibilities of the Biomedical Equipment Technician 2 role.

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How do you prioritize tasks when managing multiple equipment repairs?

Discuss your time management skills and how you assess the urgency of equipment issues, balancing patient care needs with repair timelines. Providing examples of past situations where you've effectively prioritized tasks will demonstrate your ability to handle the demands of the role.

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What steps do you take to ensure compliance with regulatory standards?

Explain your familiarity with relevant healthcare regulations and standards. Illustrate how you incorporate these standards into your daily work routine when servicing equipment, emphasizing attention to detail and commitment to quality assurance.

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How do you handle conflicts with clinical staff regarding equipment issues?

Provide a thoughtful approach showing your conflict resolution skills while emphasizing communication and collaboration. Discuss a specific instance where you resolved an issue with clinical staff, highlighting the importance of teamwork in patient care.

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What types of biomedical devices are you most comfortable repairing?

I recommend focusing on devices listed in the job description, such as ESUs, EKG machines, and infusion pumps. Share relevant experiences you've had with these devices and how you've successfully repaired or maintained them, showcasing your hands-on experience.

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Why do you want to work at MLK Community Healthcare as a Biomedical Equipment Technician 2?

This is your chance to express your passion for healthcare and technology as well as your interest in Sodexo's mission. Mention the community aspect of MLK Healthcare and how you want to contribute to improving patient care through effective technology management.

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Can you explain a complex technical issue you resolved in the past?

Select a technical challenge you faced, clearly outlining the problem, your thought process, the steps you took to resolve it, and the outcome. Make sure the example showcases your analytical skills and expertise relevant to the Biomedical Equipment Technician 2 position.

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How do you keep up with advancements in biomedical technology?

Demonstrate your commitment to continuous learning by mentioning professional organizations, training courses, webinars, or conferences you participate in. Share any specific certifications that align with the Biomedical Equipment Technician 2 role.

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What role does customer service play in your position as a Biomedical Equipment Technician?

Emphasize the significance of customer service in your role, highlighting that effective communication helps preemptively resolve issues and fosters positive relationships with healthcare staff. Share how you ensure that you meet the technology needs of the providers efficiently.

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What strategies do you use to document maintenance and repair work?

Discuss the importance of thorough documentation for compliance and operational purposes. Explain any particular methods or systems you've used for recording your work, and emphasize how detailed records support ongoing equipment maintenance.

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We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

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