Facilities / Engineering Operations Manager 2 - job 2 of 2

As a Facilities / Engineering Operations Manager 2 at Sodexo, your primary responsibilities will include managing daily operations, supporting and training your team, and delivering strategic facilities management practices. You will leverage your technical expertise in various systems, collaborate closely with clients to cultivate beneficial business relationships, and work towards meeting operational and financial goals.

To thrive as a Facilities / Engineering Operations Manager 2 at Sodexo, candidates should possess a Bachelor’s degree or equivalent experience, along with at least five years in management and three years in facilities maintenance or engineering services. Relevant certifications such as CFC and OSHA 10 are highly preferred.

Sodexo offers a competitive benefits package for the Facilities / Engineering Operations Manager 2 role, including medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, generous paid time off, and opportunities for career growth and tuition reimbursement. Comprehensive details will be shared upon hiring.

At Sodexo, the work culture is built on the principles of respect, diversity, and inclusion. As a Facilities / Engineering Operations Manager 2, you will find an environment where your ideas are valued, and collaboration thrives. The company is committed to listening to its employees and fostering a workplace where everyone can contribute to a shared mission.

Sodexo is committed to your growth as a Facilities / Engineering Operations Manager. The company offers career growth opportunities, access to advanced training programs, and the ability to enhance your skills through various educational resources, ensuring you are prepared for the dynamic challenges in facilities management.

When discussing your experience with facilities maintenance management, be clear about your specific roles, responsibilities, and achievements. Highlight any particular systems you have managed, successes in team leadership, and how you addressed challenges, showcasing your problem-solving abilities.

It's essential to demonstrate your organizational skills. Discuss your methods for prioritizing tasks, such as use of project management tools, assessing urgency and impact, and how you communicate these priorities with your team to ensure on-time project delivery.

In your response, outline specific safety protocols you adhere to, such as regular inspections and adherence to OSHA standards. Mention how you engage your team in safety training and promote a safety-first culture within the facilities.

Explain your experience with budgeting, including how you've previously developed budgets based on operational needs, tracked expenses, and made adjustments as necessary. This demonstrates financial acumen, a crucial trait for a Facilities / Engineering Operations Manager.

Discuss your leadership style and how it fosters teamwork and productivity. Share specific examples of mentoring, training initiatives, and how you celebrate team successes to build morale and keep your team motivated.

Provide a detailed account of a project where you played a key role. Focus on your contributions, the challenges faced, the outcomes of the project, and what you learned from the experience. Quantifiable metrics, such as cost savings, are impactful.

Mention any professional associations you belong to, conferences you attend, or certifications you pursue. Highlight your commitment to ongoing education and how you incorporate emerging trends into your management practices.

Choose a relevant example that illustrates your problem-solving ability, the course of action you took, and the positive outcome. Emphasizing your critical thinking skills and calm demeanor under pressure is key.

Discuss various technologies you've utilized, such as work order systems or energy management software. Explain how these tools have improved efficiency, communication, or management reporting in your previous roles.

Outline your strategies to enhance customer satisfaction, such as regularly soliciting feedback, proactive communication, and implementing service improvements based on client needs. This demonstrates your understanding that facilities management affects the larger customer experience.