Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Food Service Manager 3 image - Rise Careers
Job details

Food Service Manager 3 - job 2 of 2

Role Overview

SodexoMagic's newest account in Campus Dining is seeking a Food Service Manager 3 to join our team at Wayne State University!    Our successful candidate will direct daily operations of a fast paced, high volume Resident Dining hall, serving over 1800 students on meal plans. Candidates must be flexible in their schedule to oversee 40 Union employees over  multiple shifts.  This manager will be responsible for driving employee engagement , hiring, training and mentoring frontline employees, as well as ensuring all staffing levels are met. This position will serve as an Assistant Director for all campus food service. 

 

This account is part of the SodexoMagic portfolio of business.  SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

 

Today’s students are always on the go, expecting healthier dining choices, exceptional service, and flexible meal options that fit their busy lifestyles. At Sodexo Campus, we understand these evolving needs, which is why we are the leading campus dining provider, serving over 600 higher education institutions across the country.

 

What You'll Do

  • have oversight of day-to-day dining operations;
  • Interface closely and daily with residents, faculty, client executive level leadership and client board members;
  • ensure that the highest possible standards of food handling and preparation are achieved.
  • deliver high quality food service;
  • achieve company and client financial targets and goals; 
  • develop and maintain client and customer relationships; and
  • create a positive, welcoming environment for students and employees.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  •  2 – 4 years High volume Campus Dining experience from a large university, or other high volume dining environment  
  • Strong employee engagement leadership skills and a passion for customer service
  • Experience with hiring, training, developing a large food service staff – Union experience a plus
  • Some culinary experience, understanding of Dietary Restrictions / Options
  • Manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo Glassdoor Company Review
3.3 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Sodexo DE&I Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Sodexo
Sodexo CEO photo
Sophie Bellon
Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food Service Manager 3, Sodexo

Join the SodexoMagic team as a Food Service Manager 3 at Wayne State University in Detroit, where you'll thrive in the bustling environment of a high-volume Resident Dining hall serving over 1,800 students with meal plans! As a Food Service Manager 3, you’ll take charge of daily operations and oversee a fantastic team of 40 Union employees across various shifts. Your key responsibilities will include driving employee engagement, hiring, and mentoring staff, ensuring top-tier food handling standards, and collaborating closely with students, faculty, and executive leadership. You'll also play a vital role as an Assistant Director for all campus food service, making your duties both impactful and exciting. At SodexoMagic, we pride ourselves on providing exceptional dining experiences tailored for the busy lifestyles of today’s students. With a focus on quality and customer service, you will work to create a welcoming atmosphere while meeting financial goals set by both the company and the client. This position offers a dynamic career path with opportunities for growth, along with a comprehensive benefits package that supports your health and well-being. If you have a passion for food service management, enjoy engaging with diverse teams, and want to make a difference in the lives of students, then this is the perfect role for you!

Frequently Asked Questions (FAQs) for Food Service Manager 3 Role at Sodexo
What are the essential responsibilities of a Food Service Manager 3 at SodexoMagic?

As a Food Service Manager 3 at SodexoMagic, your primary responsibilities include managing daily operations of the dining hall, overseeing staffing levels, ensuring quality food service, and fostering employee engagement. You will also be responsible for meeting financial targets while maintaining strong client and customer relationships.

Join Rise to see the full answer
What qualifications are needed to be a Food Service Manager 3 at Wayne State University?

To be successful as a Food Service Manager 3 at Wayne State University, you should have at least an Associate's Degree or equivalent experience, along with 2-4 years of experience in high-volume campus dining or a similar environment. Strong leadership skills and culinary knowledge, particularly in dietary restrictions, are also essential.

Join Rise to see the full answer
How does SodexoMagic ensure employee engagement for the Food Service Manager 3 role?

SodexoMagic puts a strong emphasis on employee engagement by providing training and mentorship for employees, creating a supportive work environment, and promoting open communication. As the Food Service Manager 3, you will play a key role in fostering this culture by driving initiatives that keep your team motivated and positive.

Join Rise to see the full answer
Is prior experience in union settings required for the Food Service Manager 3 position at SodexoMagic?

While union experience is a plus for the Food Service Manager 3 position at SodexoMagic, it is not a strict requirement. Candidates with significant experience in high-volume food service environments, strong leadership qualities, and a passion for customer service are encouraged to apply.

Join Rise to see the full answer
What career growth opportunities exist for a Food Service Manager 3 at SodexoMagic?

At SodexoMagic, there are expansive career growth opportunities for a Food Service Manager 3. With a commitment to professional development, employees can benefit from options like tuition reimbursement, management training, and the possibility to advance into director-level positions within the company or across their various campuses.

Join Rise to see the full answer
Common Interview Questions for Food Service Manager 3
How do you manage a high-volume dining hall effectively as a Food Service Manager 3?

To effectively manage a high-volume dining hall, I prioritize effective communication with my team, streamline processes to avoid bottlenecks during peak times, and constantly monitor food quality and service speed. I also involve staff in decision-making to enhance engagement and morale.

Join Rise to see the full answer
Can you describe your experience with hiring and developing a food service team?

My experience in hiring and developing a food service team centers on identifying candidates who not only have the necessary skills but also align with our service culture. I emphasize training programs that foster growth, mentorship opportunities, and regular feedback sessions to support their professional journey.

Join Rise to see the full answer
What steps would you take to ensure food safety and quality in a campus dining environment?

To ensure food safety and quality in a campus dining environment, I would implement strict food handling protocols, conduct routine inspections, provide regular training to staff on safety practices, and maintain open channels for reporting any food safety concerns immediately.

Join Rise to see the full answer
How do you handle customer complaints in a dining hall setting?

I handle customer complaints by actively listening to the patron’s concerns, empathizing with their situation, and providing a swift resolution. I find it important to follow up with them to ensure satisfaction, which can turn a negative experience into a positive one.

Join Rise to see the full answer
What strategies do you use for maintaining strong relationships with clients and customers?

Maintaining strong relationships with clients and customers involves regular communication, listening to feedback, and adapting our services to meet their needs. I also like to organize periodic meetings with stakeholders to discuss improvements and recognize achievements.

Join Rise to see the full answer
Describe a time you successfully led a unionized food service staff.

In my previous role, I successfully led a unionized food service staff by fostering trust through transparency and involving them in the problem-solving processes. By addressing their concerns actively and fairly, we enhanced staff morale and productivity.

Join Rise to see the full answer
What role does employee engagement play in food service management?

Employee engagement is crucial in food service management as it directly impacts service quality and operational efficiency. Engaged employees are more motivated, provide better customer service, and ultimately contribute to higher customer satisfaction rates.

Join Rise to see the full answer
How do you stay current with dietary restrictions and trends in food service?

To stay informed about dietary restrictions and trends in food service, I regularly attend industry conferences, partake in training workshops, and follow reputable food service publications. This knowledge allows me to adapt our menu offerings proactively.

Join Rise to see the full answer
How would you prioritize tasks during peak dining hours?

During peak dining hours, I prioritize tasks based on urgency and impact on the dining experience. This involves coordinating staff effectively, ensuring food quality remains high, and addressing guest needs promptly to ensure a seamless experience.

Join Rise to see the full answer
What do you believe makes for an excellent dining experience for students?

An excellent dining experience for students involves providing high-quality, nutritious food in a welcoming environment, ensuring quick service, and being responsive to feedback. Flexibility in meal options and understanding dietary needs also significantly enhance their satisfaction.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 12 days ago

Join Sodexo's Healthcare Technology Management team as a Biomedical Equipment Technician II, ensuring the maintenance and repair of critical biomedical equipment at UT Health San Antonio.

Photo of the Rise User

Sodexo is looking for an Environmental Services Custodial Manager to lead a diverse team and ensure exceptional cleaning services at the University at Buffalo.

Manokin Nursing and Rehab Hybrid US, Somerset County, MD; Maryland, Princess Anne, MD
Posted 12 days ago

Join our collaborative nursing team as an RN Unit Manager, where you will ensure high-quality resident care in a rewarding and supported workplace.

Photo of the Rise User

Become a Security Officer with Allied Universal, the largest security company in the world, and join a team that values purpose and community impact.

Photo of the Rise User
Posted 2 days ago

AmpThink is looking for a Project Coordinator to enhance our customer experience and ensure projects run smoothly from start to finish.

Join New England Donor Services as a Family Services Coordinator and make a meaningful difference in the lives of families during critical moments.

Photo of the Rise User

Become part of Keeper’s elite team as a Systems Support Engineer, providing essential technical support and solutions to business customers across EMEA.

Photo of the Rise User
Posted 2 days ago

Join Domino's Pizza as a Customer Service Representative and become part of a dynamic team focused on delivering exceptional food and service.

Photo of the Rise User
Whatnot Hybrid Phoenix, Arizona, United States
Posted 5 days ago

Join Whatnot as a Customer Experience Agent and help elevate our user's shopping experience through exceptional support and problem-solving.

Photo of the Rise User
Domino's Hybrid 11632 Evergreen Wy, Everett, WA 98204, USA
Posted 12 days ago

Become a boss at Domino's Pizza as an Assistant Manager, leading a dedicated team in a dynamic and fun environment.

We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

307 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
64 people applied to Open Enrollment CSR at TEKsystems
Photo of the Rise User
1000+ people applied to Remote Chat Support Specialist at Aetna
Photo of the Rise User
Someone from OH, Delaware just viewed Practice Group Manager at LifeStance Health
P
Someone from OH, Cincinnati just viewed Governance, Risk and Compliance Officer at ProgressSoft
Photo of the Rise User
Someone from OH, Fredericksburg just viewed Vice President, Inside Sales at A Place for Mom
Photo of the Rise User
Someone from OH, Germantown just viewed Staff Accountant at AudioEye
Photo of the Rise User
Someone from OH, Germantown just viewed Staff Accountant at GoodLeap
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Growth Marketing at TeamSnap
Photo of the Rise User
Someone from OH, Cincinnati just viewed Growth Lead at io.net
Photo of the Rise User
Someone from OH, Cincinnati just viewed VP, Demand Generation at Ontic
R
Someone from OH, Cleveland just viewed Influencers Affiliates Team Lead at RISK
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analyst at Anchorage Digital
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analytics Analyst at 10x Genomics
Photo of the Rise User
Someone from OH, Columbus just viewed Sr Specialist Quality & Regulatory Compliance at bioMérieux
Photo of the Rise User
Someone from OH, Cincinnati just viewed Jr. Graphics Designer at NBCUniversal
o
Someone from OH, Cleveland just viewed Nike Marketing Coordinator at osu
Photo of the Rise User
Someone from OH, Columbus just viewed Project Manager at Promise
Photo of the Rise User
Someone from OH, Lima just viewed Program/Project Manager I at SRI International
G
Someone from OH, Mount Orab just viewed Backend Developer at GATEWAY CAREERS