General Manager 5 - Food - job 3 of 5

The General Manager 5 - Food at Sodexo will oversee all food and nutrition operations, including managing the day-to-day activities of retail operations and patient dining services. This role focuses on delivering high-quality food services while ensuring regulatory compliance and operational efficiency across the board.

To qualify for the General Manager 5 - Food position at Sodexo, candidates should have a Bachelor's degree or equivalent experience, combined with at least five years of relevant managerial experience and functional expertise to effectively lead a food service team in a fast-paced healthcare environment.

Sodexo is committed to maintaining high standards of quality and safety in food service at AtlantiCare. This is achieved through regular compliance checks, adherence to HACCP and industry standards, and constant oversight of culinary operations to ensure the highest levels of service and satisfaction for patients and clients alike.

At Sodexo, career growth is paramount. The General Manager 5 - Food role offers pathways to advance within the organization, including opportunities for professional development, training, and tuition reimbursement, positioning you for a successful and fulfilling career in the food service industry.

Sodexo fosters a supportive and inclusive work culture that emphasizes respect, diversity, and professional development. As a General Manager 5 - Food, you will feel valued and heard, contributing your ideas to our collective successes and enhancing the overall operations of the healthcare facility.

To ensure compliance with food safety standards, I would implement regular training sessions for staff, perform routine kitchen audits, and maintain detailed records of safety practices and sanitation procedures, ensuring that all team members understand and follow the necessary guidelines.

In one instance, I addressed a conflict between team members by facilitating a private discussion where each party could express their concerns. I emphasized the importance of collaboration and respect and outlined expectations moving forward, resulting in improved team dynamics.

I believe in actively gathering feedback from both patients and staff. Implementing regular surveys, conducting one-on-one check-ins, and encouraging open communication can significantly enhance the quality of service and overall satisfaction.

I prioritize tasks through effective time management, constantly assessing the urgency of duties, and allocating resources accordingly. By employing tools like task lists and team meetings, I ensure that high-priority issues are addressed promptly.

Essential leadership qualities include strong communication skills, empathy, adaptability, and decisiveness. A successful General Manager must inspire their team while promoting a culture of inclusivity and excellence in food service delivery.

To develop and maintain client relationships, I focus on regular communication, understanding their needs, and providing solutions that align with their expectations. Building trust through transparency and reliability is key in any managerial role.

My approach to managing a diverse team involves fostering a culture of respect and inclusion. Encouraging individuality while promoting teamwork leads to innovative ideas and a positive work environment, benefiting both staff morale and service delivery.

I would start by assessing patient dietary needs and preferences, collaborating with dietitians and culinary staff. After developing a menu, I would gather feedback during a pilot rollout, make adjustments as necessary, and ensure proper training for staff in preparation and presentation.

I manage budget constraints by analyzing spending patterns, looking for areas to optimize costs without compromising quality. This could include negotiating with suppliers or rotating seasonal menu items to reduce waste and ensure high-quality ingredients.

My motivation comes from creating positive experiences for patients and staff. Knowing that quality food service plays a crucial role in enhancing patient care and satisfaction drives me to continuously improve our operations and inspire my team.