Soft Flex Company is the leading innovator in the manufacturing of beading wire, driven by a true passion for beading. We create and distribute products that we use in our own designs, setting a high standard for quality and creativity. Our mission is to define excellence by leading our industry with the best products and services while inspiring creativity through education. We are committed to surpassing our customers' expectations and deeply value their loyalty.
This is a part-time on-site role for a Customer Account Representative located in Sonoma, CA. The Customer Account Representative will manage customer accounts, handle inquiries, process orders, and ensure customer satisfaction. Daily tasks include responding to customer correspondence, updating account information, and assisting with sales and support. The role requires excellent communication skills and an ability to work in a busy office environment.
This job is 18-24 hours per week.
The Benefits Package includes paid vacation, sick leave, paid holidays, an amazing employee discount and more.
Join the dynamic team at Soft Flex Company as a Customer Account Representative, where your passion for beading meets exceptional customer service! As a leading innovator in the manufacturing of beading wire, we pride ourselves on creating high-quality products that inspire creativity. In this part-time, on-site role located in beautiful Sonoma, CA, you will manage customer accounts, process orders, and respond to inquiries, ensuring that our customers are always satisfied. Your day-to-day will involve a variety of tasks—like updating account information, assisting with sales, and providing support in a bustling office environment. We’re looking for someone who is not only organized and detail-oriented but also possesses excellent communication skills and the ability to manage their time effectively. If you have experience in sales or customer care, familiarity with Intuit QuickBooks and MS Excel, and can type 60+ words per minute, we would love to hear from you! A background in beading or crafting is a plus, and your knowledge of social media could help elevate our connection with customers even further. This is a fantastic opportunity to be part of a company that values creativity and is committed to delighting our customers. Enjoy a flexible schedule of 18-24 hours per week, and take advantage of our comprehensive benefits package, which includes paid vacation, sick leave, holidays, an amazing employee discount, and more. Don’t miss out on this chance to combine your skills and creativity with your career!
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