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Salesperson - Sun Chevrolet

Company Description

At Sun Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Compensation Range: $75,000- $120,000 annually 

Duties and Responsibilities:

 

·       Respond to internet inquiries with courtesy, accuracy and professionalism

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate sales appointments

·       Conduct phone surveys to assess customer preferences and quality of experience

·       Effectively utilize lead management tools

·       Compile all necessary reports, forms and other documentation on a timely basis

·       Perform other job-related duties as assigned

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications

·       To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

·       The requirements listed are representative of the knowledge, skill, and/or ability required.

·       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       All applicants must be authorized to work in the USA

·       All applicants must perform duties and responsibilities in a safe manner

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

Average salary estimate

$97500 / YEARLY (est.)
min
max
$75000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Salesperson - Sun Chevrolet, Sonic Automotive

Are you ready to turbocharge your career in sales? At Sun Chevrolet, we’re searching for a passionate and dedicated Salesperson to join our dynamic team at our Chittenango, NY location. As a part of the Sonic Automotive family, you'll be welcomed into a supportive work environment that prioritizes personal and professional growth. Our mission goes beyond just selling cars; it’s about delivering exceptional customer experiences. In this role, you’ll be responsible for responding to internet inquiries with the utmost professionalism and accuracy, entering customer data into our CRM system, and generating appointments that turn interest into sales. You will have the tools and resources at your disposal to thrive, including extensive training on our vehicle inventory, financing, and incentive programs. Your days will be filled with engaging conversations, strategic follow-ups using lead management tools, and collecting feedback through phone surveys to ensure your customers have the best experience possible. With a compensation range of $75,000 to $120,000 annually, your hard work and dedication will surely pay off. So, if you’re looking to start a fulfilling career that values ethical behavior and excellent customer satisfaction, don’t wait—apply to become a Salesperson at Sun Chevrolet today and drive your professional journey forward!

Frequently Asked Questions (FAQs) for Salesperson - Sun Chevrolet Role at Sonic Automotive
What are the main responsibilities of a Salesperson at Sun Chevrolet?

As a Salesperson at Sun Chevrolet, you’ll primarily respond to internet inquiries and generate sales appointments. You'll need to accurately enter customer data into our CRM, perform phone surveys to understand customer needs, and utilize various lead management tools to track inquiries. Additionally, you'll compile necessary reports and documentation while ensuring the highest standard of customer satisfaction.

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What qualifications are required for the Salesperson position at Sun Chevrolet?

To qualify as a Salesperson at Sun Chevrolet, candidates must have a solid understanding of sales principles, excellent communication skills, and a commitment to providing ethical customer service. It's essential that all applicants are authorized to work in the USA and can pass pre-employment screenings, including background checks and a valid driver's license.

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What tools and systems do Salespeople use at Sun Chevrolet?

Salespeople at Sun Chevrolet utilize a variety of tools including CRM software and lead management systems. These resources help manage customer inquiries effectively, track engagement, and ensure a streamlined sales process. Comprehensive training will be provided to help you navigate these systems with ease.

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How does compensation work for Salespeople at Sun Chevrolet?

The compensation for Salespeople at Sun Chevrolet ranges from $75,000 to $120,000 annually, depending on performance and experience. This competitive salary reflects the importance we place on your contribution to the dealership's success and the value we provide in your professional development.

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What kind of work environment can a Salesperson expect at Sun Chevrolet?

At Sun Chevrolet, Salespeople work in a collaborative and engaging environment. We believe in fostering growth and development, offering extensive resources and support. The dealership focuses on ethical practices and high customer satisfaction, creating a positive atmosphere where employees can excel and feel valued.

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Common Interview Questions for Salesperson - Sun Chevrolet
What strategies do you use to respond to internet inquiries effectively?

When responding to internet inquiries, I prioritize promptness and clarity. I make sure to acknowledge the customer’s needs, provide accurate information, and offer assistance tailored to their specific interests, which helps in building trust and securing appointments.

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How would you handle a difficult customer interaction?

In a difficult situation, I believe in staying calm and listening actively to the customer’s concerns. I would empathize with them, provide solutions, and maintain professionalism to ensure the conversation turns positive, thereby improving their overall experience.

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Can you describe your experience with CRM software?

I have extensive experience with CRM software and understand its importance in managing customer interactions and data. I am capable of accurately entering information, tracking leads, and following up with clients efficiently to ensure no opportunity is missed.

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What is your approach to securing sales appointments?

My approach to securing sales appointments involves engaging with potential customers through personalized communication, understanding their preferences, and providing them incentives to visit the dealership, thus maximizing conversion opportunities.

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How comfortable are you with performing phone surveys?

I am very comfortable performing phone surveys. I see them as an opportunity to gather valuable feedback and insights about customer preferences, which can directly inform our customer service strategies and improve overall satisfaction levels.

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Why do you want to work at Sun Chevrolet?

I want to work at Sun Chevrolet because of its commitment to customer satisfaction and professional development. I admire the collaborative culture and the chance to be part of a team that aims not only to sell cars but to provide an exceptional experience for every customer.

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How do you stay informed about automotive products and industry trends?

I am dedicated to ongoing learning, so I regularly read industry publications, attend workshops, and participate in training sessions. This allows me to stay updated on automotive products and trends, ensuring I can engage effectively with customers.

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Describe a time you exceeded sales targets.

In my previous role, I exceeded sales targets by 20% through strategic follow-ups with leads and personalized email campaigns. Maintaining thorough records and leveraging customer data helped to tailor my approach and meet their needs effectively.

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What qualities make a successful Salesperson?

Successful Salespeople possess strong communication skills, adaptability, and persistence. They are customer-oriented, ethical, and equipped to build trust with clients. A solid understanding of the products and a proactive approach to problem-solving are also key qualities.

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What can you bring to the Salesperson position at Sun Chevrolet?

I bring a combination of sales experience, a passion for customer service, and a strong understanding of automotive products. My problem-solving skills and ability to connect with customers will allow me to contribute positively to the Sun Chevrolet team and enhance the overall customer experience.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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DATE POSTED
March 25, 2025

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