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Used Car Buyer - North Central Ford

Company Description

You're serious about your career, and rest assured you've come to the right place! At North Central Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • We are technology based - most jobs use IPads or IPhones that we provide.
  • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Salary Range: $40k- $75k per year 

Job Description

Used Car Buyer Purpose:

The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

Duties and Responsibilities:

  • Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.

  • Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.

  • Utilize Sonic Automotive automated inventory management system.

  • Understand market trends and changes to trends in  geographic market

  • Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.

  • Appraise used vehicles.

  • Attend Trade walks daily.

  • Exhibits high level of commitment to guest satisfaction.

  • Knows and understands the federal, state and local laws which govern retail automotive sales.

  • Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

  • Attends product and sales training courses as requested by General Manager or Sales Managers.

  • Keeps abreast of new products, features, accessories, etc. and their benefits to guests.

  • Knows and understands equity and values, and is able to explain depreciation to the guest.

  • Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.

  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.

  • Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.

  • Attends sales meetings.

  • Maintains a safe work environment.

  • Maintains a professional appearance.

  • Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.

  • Determine management, production and quality requirements by asking questions and listening.

  • Attend Sonic meetings as requested.

  • Maintain a follow-up system that encourages follow through with assigned project

  • Report to Supervisor regarding objectives, planned activities, reviews and analyses.

  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

  • Understand the terminology of the business and keep abreast of technology changes in the product.

  • Follow directions from a supervisor.

  • Understand and follow work rules and procedures.

  • Accept constructive criticism.

  • Interact well with others and be a positive influence on associate and guest morale.

Qualifications

  • College Degree preferred but not required; High school diploma or the equivalent required. 
  • High level of customer service is required.

  • Ability to read and comprehend instructions and information.

  • Professional personal appearance.

  • Excellent communication skills.

  • Ability to meet company’s production and quality standards.

  • Outstanding Computer skills required.

  • Previous dealership, selling or marketing experience preferred.

  • All applicants must be authorized to work in the USA.

  • All applicants must perform duties and responsibilities in a safe manner.

  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$57500 / YEARLY (est.)
min
max
$40000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Used Car Buyer - North Central Ford, Sonic Automotive

Join our dynamic team at North Central Ford as a Used Car Buyer and be a part of a thriving Sonic Automotive family dealership in Richardson, Texas! In this exciting role, your main focus will be on connecting with current vehicle owners and guiding them through the smooth process of selling their cars to us for resale. You’ll be responsible for appraising vehicles, presenting offers, and utilizing our state-of-the-art inventory management system. We pride ourselves on understanding the local market trends, and a knack for customer service is essential as you’ll be working closely with our dealership customers and Sales Associates. Here at North Central Ford, we offer a supportive work environment where your professional growth is our priority. Our associates rave about our award-winning training programs, competitive benefits including medical, dental, and a fantastic 401k plan. Not to mention, we encourage teamwork and recognize your hard work. If you have a passion for cars and a desire to work in an engaging atmosphere that values your contributions, North Central Ford is the right place for you. With a salary range of $40k to $75k per year, we invite you to be a part of our commitment to guest satisfaction and the success of our dealership. Come grow with us!

Frequently Asked Questions (FAQs) for Used Car Buyer - North Central Ford Role at Sonic Automotive
What are the responsibilities of a Used Car Buyer at North Central Ford?

As a Used Car Buyer at North Central Ford, your primary responsibilities will include connecting with current vehicle owners to appraise and purchase their vehicles for resale. You'll be engaging with dealership customers, utilizing our automated inventory management system, and providing guidance to our Sales Associates. Daily tasks will involve market analysis, maintaining follow-up systems for prospects, and attending trade walks to optimize our used vehicle offerings.

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What qualifications do I need to apply for the Used Car Buyer position at North Central Ford?

To qualify for the Used Car Buyer position at North Central Ford, a college degree is preferred but not mandatory. A high school diploma or equivalent is required. Strong customer service skills, professionalism, communication skills, and outstanding computer skills are also essential. Previous experience in a dealership or related selling/marketing field would be beneficial. All applicants must be authorized to work in the USA and pass pre-employment testing.

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What salary can I expect as a Used Car Buyer at North Central Ford?

As a Used Car Buyer at North Central Ford, you can expect a competitive salary in the range of $40,000 to $75,000 per year. Your actual earnings may vary based on your performance, experience, and the dealership's standards of productivity. Additionally, you'll benefit from commission structures and incentives that may further enhance your overall compensation.

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What is the work environment like for a Used Car Buyer at North Central Ford?

At North Central Ford, the work environment for a Used Car Buyer is lively and team-oriented. We prioritize a positive atmosphere, valuing collaboration and peer recognition. The dealership is equipped with modern technology, and continuous training and development opportunities are offered to help you thrive in your role. We also emphasize guest satisfaction, ensuring that our buyers enjoy a fulfilling and rewarding career here.

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How does North Central Ford support professional growth for Used Car Buyers?

North Central Ford supports professional growth for Used Car Buyers through award-winning training programs and advancement opportunities within the Sonic Automotive family of dealerships. We are dedicated to promoting from within, ensuring that our associates have access to ongoing education and resources that foster skill development and career progression.

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Common Interview Questions for Used Car Buyer - North Central Ford
Can you explain your process for appraising used cars?

When answering this question, detail your approach to appraising used cars, emphasizing how you research market trends, consider the vehicle's condition, mileage, and history. Show your understanding of valuation methods and mention your experience using any specific software or tools, like the Sonic Automotive inventory management system, that aid your process.

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How do you handle difficult customers when offering to purchase their vehicle?

In such situations, it’s crucial to listen actively to the customer's concerns and empathize with their situation. Explain how you strive to create a positive experience by clearly communicating the benefits of selling their vehicle to North Central Ford and ensuring transparency throughout the process.

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What strategies do you use to meet personal income goals as a Used Car Buyer?

Discuss your goal-setting strategies and how you develop actionable plans to achieve those targets. You might mention researching market data, completing more appraisals, and actively following up with potential sellers to maintain a solid prospect development system.

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How do you ensure compliance with federal and state automotive sales laws?

Acknowledge the importance of staying informed about relevant laws and regulations. Describe your commitment to continuous education in this area, attending training sessions, and consulting authoritative resources whenever needed to maintain compliance in all transactions.

Join Rise to see the full answer
What methods do you use to stay updated on automotive market trends?

Outline your strategies for market intelligence, including subscribing to industry publications, attending trade shows, and networking with other professionals. Mention how this knowledge directly impacts your effectiveness in appraising and purchasing used vehicles.

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Can you talk about a successful negotiation you’ve handled?

Choose an example where you effectively balanced the needs of the customer with the dealership's best interest. Describe your approach to negotiation, focusing on communication skills, empathy, and a solution-oriented mindset that leads to a win-win outcome.

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How do you maintain relationships with previous customers to encourage referrals?

Discuss the importance of follow-up systems and personal outreach. Share examples of how you stay in touch with former customers and cultivate connections, which may include sending updates about market trends or special promotions that invite them back.

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Why do you want to work as a Used Car Buyer at North Central Ford?

Reflect on your passion for the automotive industry and commitment to guest satisfaction. Emphasize the unique culture of North Central Ford and Sonic Automotive that aligns with your values and how you see yourself contributing to their success.

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What do you believe sets North Central Ford apart from other dealerships?

Highlight the aspects that resonate with you, such as our award-winning training, low turnover rates, and commitment to employee growth. Articulate how you believe these factors contribute to an exceptional working and customer service environment.

Join Rise to see the full answer
How do you approach teamwork and collaboration within the dealership?

Talk about the importance of teamwork in achieving common goals and fostering a positive environment. Share key examples of collaborative efforts in past experiences and express your desire to engage with colleagues at North Central Ford for mutual success.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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