Financial Coordinator

Get a free resume review

Description

Work with doctor/office manager to develop and/or understand the practice’s financial and payment policies.
Conduct financial consultations with all new and existing patients when new treatment plans are presented.
Ensure all patients have a current financial consent form signed and financial agreement signed with each new treatment plan presented.
Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
Submit dental benefit claims (if this is the practice’s policy in working with plans).
Know the process of submitting claims with each dental benefit plan and submit as many claims electronically as possible.
Oversee and track dental benefit plan accounts receivable and follow up on claims regularly to ensure timely payment.
Communicate with all outside and third-party financing companies offered to patients and educate patients on available outside financing options.
Manage patient accounts receivable and track outstanding balances to ensure timely payment.
Manage the practice’s collections protocol for all outstanding balances.
Adjust or “write off” the difference between the practice fee and dental benefit fee, as well as outstanding balances in accounts receivable that have aged over 120 days.
Train all staff who collect or post payments on the practice’s financial protocols.
Coordinate and communicate daily with the scheduling coordinator and treatment coordinator to identify patients on the schedule any outstanding balances or financial consultation need.
Verify the breakdown of dental benefits for all new patients prior to the new patient exam and consultation.
Routinely assist with administrative duties.
Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Navigate software without assistance.
Must always represent the practice in a professional, pleasant, and cooperative manner.
Maintain regular attendance and adhere to assigned work schedules and office policies.
Must be flexible.
Must excel in forward thinking in order to anticipate the needs of the patient and our dental team.
May be required to travel between office locations. Must be insurable by the company’s insurance.
Performs other related duties as necessary or assigned by management.

Requirements

Working knowledge of dental terminology and practices.
Basic accounting understanding with regard to interpreting the practice’s aging reports.
Must be comfortable in a fast paced, quickly changing environment.
Ability to uphold financial policies while approaching patients in a friendly and supportive manner.
Strong organization, interpersonal and communication skills are essential.
Comfortable interacting with the general public.
As a condition of employment, qualified applicants will be subject to a background check, including criminal history, driving history and character references.

Education and Experience:

High School Diploma or equivalent
Minimum one to three (1-3) years of relevant experience, preferably in a dental office.

Physical Requirements:

Ability to sit, stand and walk for extended periods of time.
Ability to lift up to 25 pounds.
Excellent speaking and listening skills, requiring the perception of speech.
Must have high finger dexterity to perform duties involving work on the computer.
Equipment Used:
General office equipment (e.g. computer).

Average salary estimate

$55000 / YEARLY (est.)

min

max

$50000K

$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Financial Coordinator, Specialty Dental Brands

Join our dynamic team at a leading dental practice in Suwanee, Georgia as a Financial Coordinator! This role is all about working closely with our doctor and office manager to develop and refine our financial and payment policies. You'll be the friendly face that conducts financial consultations for both new and existing patients when they receive new treatment plans. One of your key responsibilities will be ensuring that all patients have their financial consent forms signed and the financial agreements in place. This helps maintain the integrity of our practice while providing excellent patient care. You'll also manage our payment options, guide patients through their dental benefits, and handle dental benefit claims efficiently. Your expertise will ensure that we have timely follow-ups on accounts receivable, and you'll communicate with third-party financing options to assist our patients. Training staff on financial protocols, verifying patient benefits before consultations, and handling administrative duties will also be part of your day-to-day activities. We are looking for someone with basic accounting knowledge, strong communication skills, and a friendly demeanor, as you'll interact with diverse patients regularly. If you're adaptable, organized, and have relevant experience in a dental office, we invite you to be a part of our dedicated team, where you'll thrive in a fast-paced environment while making a significant impact on patient satisfaction. Let's work together to uphold the financial health of our practice while making every patient feel welcomed and well-informed!

Frequently Asked Questions (FAQs) for Financial Coordinator Role at Specialty Dental Brands

What are the key responsibilities of a Financial Coordinator at this dental practice in Suwanee, Georgia?

As a Financial Coordinator at our dental practice, you will be responsible for developing financial and payment policies alongside the doctor and office manager. Key duties include conducting financial consultations for patients, ensuring financial consent forms are signed, managing payment options, and submitting dental benefit claims. You'll also oversee receivables, educate patients about financing options, and train other staff members on financial protocols.