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Marketing Coordinator

Job Type: Permanent, Full-time

Location: Calgary Corporate Office/Hybrid

Start Date: May 1, 2025

Application Deadline: April 21, 2025

Who we are:

SPLICE Software believes in connections. We enable our clients to connect with their customers, we stay connected to the industries we serve, and—most importantly—we operate our company with a focus on keeping our team members—aka “SPLICErs”—connected; to each other, to our executive team, and their work.

We “pulse check” frequently, measure what matters, and catch people doing what’s right and celebrate wins. It’s what’s gotten us recognized as one of Alberta’s Best Workplaces. Together, we passionately serve our clients while we continue to perfect our craft.

If that sounds like a culture in which you’d thrive, our company is seeking an energetic new SPLICEr to join the team as our Marketing Coordinator.

Who you are:

You are an energetic person with a strong foundation in marketing, but who is eager to learn more and grow in your career and skills. You like being challenged, and you thrive on seeing your work get results.

While we are seeking the ideal person as described below, we at SPLICE believe that skills can be taught, but the right attitude and energy is essential to success. SPLICErs are a unique breed, and we love to find strong performers who fit our culture and help them grow into the perfect fit for their current roles and beyond.

Role and Responsibilities Include:

  • Identify, research, and review competitors in our marketplace.
  • Deliver well-organized, well-researched assessments of the strengths and weaknesses of potential competitors.
  • Assist with social media and e-mail campaign execution.
  • Assist with relevant copywriting and content creation.
  • Lead generation and follow-up.
  • Assist with planning and creating SPLICE marketing strategies.
  • Utilize tools and new technologies to drive KPIs.
  • Complete marketing documentation and administrative tasks as needed.

Skills and Experience Expected:

  • Strong analytical skills, attention to detail, and writing skills.
  • Excellent oral and written communication skills.
  • Ability to conduct research and extract relevant information.
  • Understanding of user intent and user experience.
  • Recent completion in a Marketing or Communications post-secondary program.
  • Strong interpersonal skills, with the proven ability to work effectively with all levels of management, team members, and outside partners.
  • Openness to learning new tools and technologies
  • Self-motivated, detail-oriented, process-driven, and able to prioritize in a fast-paced environment.

Expectations of All SPLICE Employees:

  • Participate in new business development as required.
  • Participate in new product development.
  • Assist in the evaluation of the effectiveness of internal and external communication and workflow procedures.
  • Provide internal technical support as required.
  • Participate in the development of new project proposals.
  • Represent the company at various business meetings to promote the company.
  • Promote positive relations with partners, vendors, distributors and shareholders.
  • Recommend and administer policies and procedures to enhance operations.
  • Participate in establishing and implementing short-and long-range department goals, objectives, policies, and operating procedures.
  • Share long term vision for company.
  • Positive attitude and teamwork.
  • Participate in the continued development of the company and its culture (make your mark).
  • Commitment to SPLICE core values: We Believe it can be Better, Eager to Learn, Accountability, Committed to the Company’s Success and Team Player.

About SPLICE:

SPLICE Software is in the business of driving REAL conversations with customers for insurers, financial institutions, retailers, and healthcare providers. Our Data-Driven Dialogs® enables our clients to send automated messages triggered by their systems to customers via their channels of choice, including phone, SMS/MMS, and email. Our Customer-Driven Dialogs™ enable our clients to respond to requests for information initiated by their customers in real time, through text message, web chat, social apps like Facebook Messenger & WhatsApp, and/or home assistant devices like Amazon Echo & Google Home. SPLICE allows companies to capture & manage customers’ permissions and preferences– enabling them to personalize, test and measure like never before.

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What You Should Know About Marketing Coordinator, SPLICE Software

Are you a passionate marketer eager to make your mark? SPLICE Software is on the lookout for an enthusiastic Marketing Coordinator to join our dynamic team in Calgary! As a Marketing Coordinator at SPLICE, you’ll be at the heart of our marketing efforts, helping us strengthen connections between our clients and their customers. Your days will be filled with excitement as you research competitors, craft engaging social media and email campaigns, and support our marketing strategies to drive results. We believe in nurturing talent and fostering a culture of continuous learning, which means you will have ample opportunities to grow your skills and career within our vibrant team. Your analytical mindset, attention to detail, and stellar communication skills will come in handy as you tackle various marketing tasks, from content creation to lead generation. As a SPLICEr, you’ll not only work collaboratively with your colleagues but also interact with all levels of management, ensuring that your voice matters in shaping our processes and strategies. We value the right attitude and energy above all and are excited about bringing a new team member on board who shares our commitment to excellence. If this sounds like the kind of place where you can thrive, we'd love to hear from you! Join us in driving meaningful conversations and making an impact with our innovative solutions.

Frequently Asked Questions (FAQs) for Marketing Coordinator Role at SPLICE Software
What are the main responsibilities of a Marketing Coordinator at SPLICE Software?

As a Marketing Coordinator at SPLICE Software, you will be responsible for researching competitors, assisting in social media and email campaign execution, conducting copywriting tasks, generating leads, and contributing to the creation of our marketing strategies. Additionally, you'll use new tools and technologies to drive key performance indicators (KPIs) and assist with various marketing documentation.

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What qualifications do I need to work as a Marketing Coordinator at SPLICE Software?

To be successful as a Marketing Coordinator at SPLICE Software, you should have recently completed a Marketing or Communications post-secondary program. Strong analytical, writing, and communication skills are essential, along with the ability to conduct thorough research and a keen understanding of user intent and user experience.

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What kind of environment can I expect at SPLICE Software as a Marketing Coordinator?

At SPLICE Software, we pride ourselves on creating a supportive and collaborative work environment. As a Marketing Coordinator, you'll be surrounded by enthusiastic team members committed to shared success. We believe in building relationships, celebrating wins, and continuously developing our culture to ensure everyone feels connected and valued.

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Is prior marketing experience required for the Marketing Coordinator position at SPLICE Software?

While prior marketing experience is beneficial, SPLICE Software emphasizes the right attitude and eagerness to learn over extensive experience. If you have a strong foundation in marketing principles and a proactive, self-motivated approach, you're likely a great fit for our team!

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How does SPLICE Software support the growth of its Marketing Coordinators?

SPLICE Software supports the growth of its Marketing Coordinators through continuous training and opportunities to take on new challenges. We believe in a culture of feedback and development, allowing you to expand your skill set, gain more responsibilities, and progress in your career as you contribute to our success.

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Common Interview Questions for Marketing Coordinator
Can you describe your experience with social media marketing as a Marketing Coordinator?

When answering this question, highlight specific experiences where you managed social media accounts, created engaging content, and measured campaign success. Discuss the tools you used and how you collaborated with teams to align messaging.

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How do you stay updated with the latest marketing trends?

A great answer would include a mix of following industry blogs, participating in webinars, and engaging with marketing communities. Showing your commitment to continuous learning will impress the interviewers at SPLICE Software.

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What is your approach to conducting competitor analysis?

Discuss the process of identifying competitors, gathering data on their strengths and weaknesses, and how you translate that information into actionable insights for marketing strategies.

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How do you prioritize tasks in a fast-paced environment?

Share examples of using tools to manage your time effectively, setting deadlines, and collaborating with colleagues to ensure high-priority tasks are completed efficiently without compromising quality.

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What tools or software are you familiar with that can assist in marketing campaigns?

Here, it’s essential to name specific tools such as Google Analytics, social media management platforms, or email marketing software. Be sure to explain how you have used these tools in past roles to achieve significant results.

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Can you provide an example of a successful marketing campaign you assisted with?

When discussing a successful campaign, focus on your role, the strategies used, measurable outcomes, and what you learned from the process. Concrete numbers will help illustrate your effectiveness.

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How do you handle constructive criticism regarding your marketing efforts?

Approach this question by showing your openness to feedback, willingness to learn, and examples of how you've implemented constructive criticism in the past to improve your work.

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Describe a situation where you had to work collaboratively to achieve a marketing goal.

Provide a specific example that highlights your communication skills, your ability to work as part of a team, and how collaboration led to the successful achievement of a marketing goal.

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What do you think is the most important aspect of user experience in marketing?

Discuss the significance of understanding user intent, how it affects engagement, and how tailoring marketing efforts to improve user experience can lead to better results in conversion and retention.

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Why do you want to work at SPLICE Software?

Focus on your alignment with SPLICE Software's values, your admiration for the company's innovative approach, and how you believe your skills can contribute to the team while furthering your career in an inspiring environment.

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SPLICE Software drives real conversations with customers for insurers, financial institutions, retailers and healthcare providers. Its Data-Driven Dialogs® enable business personnel to send automated messages triggered by their systems and/or CRM ...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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