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Channel Manager - TikTok

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  


Are you ready to make a significant impact in e-commerce by driving results for TikTok Shop? This role offers full P&L ownership, the chance to strategize long-term growth plans, and the opportunity to build strong global partnerships. You'll thrive in a fast-paced environment, leveraging your marketplace management expertise, cross-functional collaboration, and data analysis skills to drive revenue growth and operational excellence.


How you will achieve success:
  • Own P&L management, achieving GMV and profitability goals while ensuring accurate monthly reporting in partnership with Accounting and Finance.
  • Serve as the primary POC and SME for Channels, handling KPI analysis, Weekly Business Review presentations, and maintaining cross-functional documentation.
  • Identify and execute strategic programs to drive market share growth, collaborating internally and externally to ensure accountability and track KPIs.
  • Enhance Channel operations by resolving challenges, creating scalable SOPs, and maintaining top Channel Performance scores while reducing costs.
  • Develop and implement growth strategies, including assortment expansion, partnership opportunities, and long-term Joint Business Plans with Channel and leadership teams.


What experiences will help you in this role:
  • 3+ years of marketplace or account management experience in an e-commerce organization.
  • Proven track record of driving high-impact business opportunities and managing cross-functional projects.
  • Skilled in data analysis, reporting, and problem-solving.
  • Proficient in Microsoft Office Suite.
  • Adaptable to fast-paced environments, with the ability to travel within the US and China.


$65,000 - $97,000 a year

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!


Not the role for you? Check out additional opportunities to join our team on our job board.


What you can expect from us: 

 We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. Learn more about how we work.

• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package

• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.


Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@spreetail.com.


Do you hold permanent residence in the any of the following US states? We offer "Work Your Way" roles in these states: Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, and Wyoming.


Applicants must hold permanent residence in any of the above states to work remotely.

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Average salary estimate

$81000 / YEARLY (est.)
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$65000K
$97000K

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What You Should Know About Channel Manager - TikTok, Spreetail

Are you ready to make waves in the e-commerce world? Join Spreetail as a Channel Manager for TikTok, and become an integral part of our mission to propel brands into the online marketplace. With a chance to steer P&L management and strategize for long-term growth, this role is perfect for those who thrive in fast-paced environments and are eager to build strong global partnerships. You'll leverage your expertise in marketplace management and data analysis to drive revenue growth while ensuring operational excellence. Your responsibilities will include everything from weekly KPI analysis and business reviews to creating scalable SOPs that enhance channel operations. You'll also get to collaborate cross-functionally, ensuring that every project aligns with our overarching goals. If you have over three years of experience in account management or e-commerce, are skilled in data analysis, and have a knack for problem-solving, we want to hear from you! Join us at Spreetail as we shape the future of online shopping and support a culture that celebrates diversity and inclusivity. We're committed to offering flexible working conditions and a comprehensive benefits package that focuses on your well-being. So, if this sounds like the perfect fit for you, don't hesitate to apply!

Frequently Asked Questions (FAQs) for Channel Manager - TikTok Role at Spreetail
What are the primary responsibilities of a Channel Manager at Spreetail?

As a Channel Manager at Spreetail, your core responsibilities will include full P&L management, ensuring effective KPI analysis, and leading Weekly Business Review presentations. You'll also be tasked with executing strategic programs aimed at market share growth, creating scalable standard operating procedures, and driving revenue through innovative partnership opportunities.

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What qualifications are required for the Channel Manager role at Spreetail?

The ideal Channel Manager candidate will have over three years of experience in account or marketplace management within an e-commerce setting. A strong track record of driving high-impact business initiatives, proficiency in data analysis, and effective problem-solving skills are essential, along with a good command of Microsoft Office Suite.

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How does Spreetail support work-life balance for Channel Managers?

Spreetail is deeply committed to promoting a healthy work-life balance. As a Channel Manager, you can expect flexible working arrangements, a generous vacation policy, and even paid time off for your wedding week. They also offer parental leave, ensuring you have the time you need for family and personal growth.

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Can you travel for the Channel Manager position at Spreetail?

Yes, the Channel Manager role at Spreetail may require travel, primarily within the US and occasionally to China. This travel is vital for building and maintaining relationships and ensuring seamless collaboration across channels.

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What makes Spreetail a diverse and inclusive workplace for Channel Managers?

Spreetail values diversity and inclusivity, encouraging applicants from various backgrounds to apply, especially for the Channel Manager role. They recognize the importance of diverse perspectives and do not require college degrees, welcoming non-linear career paths as well.

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Common Interview Questions for Channel Manager - TikTok
What strategies would you implement to grow channel performance at Spreetail?

In preparing your answer, consider outlining a multi-faceted approach that includes KPI analysis, market research, and stakeholder collaboration, all aimed at identifying and executing impactful growth opportunities.

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How do you handle conflict in a cross-functional team?

Demonstrate your conflict resolution skills by sharing an experience where you facilitated communication among team members, reached a consensus, and the outcome positively impacted the project.

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Can you give an example of a successful project you managed?

Share a specific project that highlights your leadership and organizational skills. Detail your role, the challenges faced, and the measurable successes achieved, such as increased revenue or improved P&L metrics.

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How would you approach P&L management for TikTok at Spreetail?

Focus on your analytical skills and detail how you'd monitor revenue streams, manage costs, and use data-driven insights to enhance profitability while achieving GMV goals.

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What tools do you use for data analysis, and why?

Discuss your experience with specific data analysis tools you've used, such as Excel or other data visualization software, and how they've helped you in making informed business decisions.

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What is your experience with e-commerce platforms?

Highlight your previous experiences with various e-commerce platforms, detailing how you adapted strategies to meet the unique challenges and opportunities each platform presents.

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Describe how you track and measure the success of your strategies.

Emphasize the importance of KPIs, outlining specific metrics you would use to track channel performance and strategies you've previously implemented to improve those metrics.

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What would be your method for resolving operational challenges?

Explain your problem-solving process, emphasizing how you'd assess challenges, implement immediate fixes, and develop long-term solutions to prevent recurrence.

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How do you ensure accountability in cross-functional projects?

Discuss methods like regular check-ins, establishing clear roles and responsibilities, and utilizing project management tools to keep everyone aligned and accountable.

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Why do you want to work at Spreetail as a Channel Manager?

This is a great opportunity to express your passion for e-commerce and how Spreetail’s values align with your personal beliefs, as well as your excitement about the specific challenges and opportunities of the Channel Manager role.

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Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer.

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DATE POSTED
April 7, 2025

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