Laboratory Assistant II

As a Laboratory Assistant II at St. Luke’s Hospital, you'll engage in vital tasks like performing phlebotomy, processing patient specimens, and managing patient registration. Your duties also include using our laboratory computer system, preparing specimens for external laboratories, maintaining department inventory, and conducting clerical work while upholding our commitment to safety and teamwork.

To qualify for the Laboratory Assistant II role at St. Luke’s Hospital, you need a high school diploma or GED and a phlebotomy certification. These qualifications ensure that you have the essential knowledge and skills needed for safe and effective performance in our lab environment.

At St. Luke’s Hospital, Laboratory Assistant II employees enjoy a comprehensive benefits package that includes day one health benefits, a pension plan, a competitive salary, flexible spending accounts (FSA & HSA), paid time off, and education assistance, emphasizing our commitment to your well-being and professional growth.

Teamwork is crucial for a Laboratory Assistant II at St. Luke’s Hospital. You'll collaborate with various members of the healthcare team to ensure a seamless patient experience, effectively communicate, and adhere to safety protocols, all of which enhance our quality of care and contribute to a supportive workplace culture.

The role of Laboratory Assistant II at St. Luke’s Hospital is vital because you help facilitate crucial diagnostics and treatment processes. By ensuring proper specimen handling and patient registration, you directly support high-quality patient care and contribute to the hospital's mission of compassion and excellence in healthcare.

When answering this question, highlight your phlebotomy techniques, volume of procedures you've performed, and any specific patient interactions that demonstrate your skills and bedside manner. Discuss safety protocols you follow to ensure the best patient experience.

To effectively prioritize in a busy lab, outline your approach to organizing tasks based on urgency and importance. You can talk about using checklists or digital tools to track your responsibilities, ensuring all tasks are performed with meticulous attention to detail.

Share examples of safety protocols you've followed in previous roles. Discuss the importance of wearing personal protective equipment (PPE), regular training sessions you've attended, and how you promote a culture of safety among your colleagues.

Discuss any laboratory information systems you have used in past roles. Emphasize how you effectively utilize these systems for tracking specimens, managing inventory, or coordinating patient data while ensuring accuracy and efficiency.

When responding, illustrate your empathy and communication skills. Describe a specific situation where you resolved a patient’s concern or discomfort, focusing on your approach and the positive outcome that resulted.

Highlight qualities such as attention to detail, strong communication skills, teamwork attitude, and the ability to remain calm under pressure. You can elaborate on how these traits contribute to successful patient interactions and lab efficiency.

Talk about your openness to feedback and how you use it for personal development. Provide examples of how you've made adjustments to your work following constructive criticism and how it has improved your performance.

Express your admiration for St. Luke’s values and commitment to quality patient care. Mention specific aspects of the hospital's mission that resonate with you, and how you see yourself contributing to that mission.

Share your experience in tracking lab supplies, handling orders, and performing regular inventory audits. Highlight your attention to detail and organization skills, as these are critical for ensuring that the lab operates smoothly.

Show your commitment to continuous learning by mentioning specific resources you utilize, such as professional journals, webinars, or training courses. Talk about how staying informed helps you apply the latest techniques to your work effectively.