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Enterprise Revenue Operations Lead

About Stepful: Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.

ABOUT THE ROLE

The Role

The Enterprise Revenue Operations Lead acts as a strategic and operational partner to the Stepful for Business Go-to-Market leaders to support the effectiveness and efficiency for the B2B GTM teams: Sales, Marketing, Client Success, and Solution Architecture. This newly-created role is an exciting opportunity to build a function at a fast-growing, mission-oriented company.

What You’ll Do

In this role, you can expect to:

  • Develop GTM Strategy: Collaborate with B2B GTM leaders to define target geographies, segments, accounts, and territories for the Stepful for Business GTM teams

  • Sales & Revenue Forecasting: Build and manage sales and revenue forecasts across all revenue streams

  • Data & Reporting: Lead reporting for key commercial and funnel metrics across Marketing, Sales, and Client Success, using data-based insights to optimize our GTM motion

  • Design & Manage Compensation Plans: Create and implement Sales and Client Success compensation plans, including quotas and incentive pay structures, ensuring alignment with goals and tracking performance.

  • Manage Tech Stack: Oversee and optimize GTM tools like HubSpot, Gong, and others.

  • Enablement & Training: Identify and lead enablement supports (trainings, knowledge management) to support GTM team success. 

This job is for you if: 

  • You have experience building a B2B revenue operations function (particularly sales operations) from 0 to 1 in a high-growth startup environment

  • You excel at bringing structure to data, analyzing it, building actionable dashboards, and using insights to drive revenue-related decisions.

  • You have experience modeling accurate revenue forecasts, designing and managing territories, and designing compensation plans.

  • You’re proficient with tools like HubSpot, Gong, and other revenue enablement platforms.

  • You are a strong cross-functional collaborator, able to collaboratively problem solve and devise creative solutions with other departments, particularly GTM teams, data, and finance

  • You have a track record of translating business goals into actionable strategies for revenue growth.


Bonus points if you: 

  • Have run revenue operations across multiple GTM functions beyond (beyond sales - Client Success, Marketing, etc)

  • Have led enablement efforts (e.g., trainings, knowledge management) that have improved GTM teams’ effectiveness

  • Have experience managing and building out a Hubspot CRM

  • Have experience working in education, talent/workforce development, healthcare, or B2B tech-enabled services companies


ABOUT THE INTERVIEW 

Step 1: Intro Call with Talent Team

Step 2: Intro Calls with GTM Leaders

Step 3: Take-home assignment

Step 4: Virtual panel interview

Step 5: Onsite interview at office in SoHo, NYC

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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$110000 / YEARLY (est.)
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What You Should Know About Enterprise Revenue Operations Lead, Stepful

Stepful is on the lookout for an Enterprise Revenue Operations Lead to join our vibrant team in New York! In this exciting role, you'll become the strategic and operational backbone for our Go-to-Market (GTM) teams, including Sales, Marketing, Client Success, and Solution Architecture. If you thrive in a fast-paced, mission-driven environment, this is your chance to make a real impact. Your primary responsibility will be defining and refining our GTM strategy by identifying target segments and optimizing sales and revenue forecasts. You'll also have the power to shape our compensation plans, ensuring they align with our ambitious goals. With a focus on data and analytics, you'll drive insights to enhance our operations and manage our tech stack with tools like HubSpot and Gong. Plus, you'll lead training initiatives that enable our GTM teams to exceed their targets. We're especially eager to hear from candidates who have built B2B revenue operations in high-growth settings and who excel at turning complex data into actionable strategies. If you're passionate about redefining allied healthcare training and ready to collaborate across functions to drive effectiveness, then Stepful is the place for you to shine!

Frequently Asked Questions (FAQs) for Enterprise Revenue Operations Lead Role at Stepful
What are the main responsibilities of the Enterprise Revenue Operations Lead at Stepful?

The Enterprise Revenue Operations Lead at Stepful is tasked with developing GTM strategies, managing sales and revenue forecasting, leading reporting for key metrics, designing compensation plans, and optimizing our tech stack. This role supports the B2B GTM teams to enhance efficiency and effectiveness across Sales, Marketing, Client Success, and Solution Architecture.

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What qualifications are required for the Enterprise Revenue Operations Lead position at Stepful?

Candidates for the Enterprise Revenue Operations Lead position at Stepful should have experience in building B2B revenue operations from the ground up in high-growth startups. Proficiency in analytics, effective communication, and familiarity with tools like HubSpot and Gong are essential. Bonus points for experience in education, healthcare, or workforce development sectors.

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How does the Enterprise Revenue Operations Lead contribute to Stepful's mission?

The Enterprise Revenue Operations Lead contributes to Stepful's mission by ensuring that our GTM teams operate efficiently and effectively, thereby enabling us to create talent pipelines and career pathways for underrepresented communities in healthcare. Through data-driven insights and collaboration, this role aims to drive revenue growth that supports our overarching mission.

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What technologies will the Enterprise Revenue Operations Lead be managing at Stepful?

At Stepful, the Enterprise Revenue Operations Lead will oversee and optimize various GTM tools, including HubSpot and Gong, among others. This is essential for managing data reporting and enhancing the performance of our revenue teams through efficient use of technology.

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What is the interview process for the Enterprise Revenue Operations Lead role at Stepful?

The interview process for the Enterprise Revenue Operations Lead position at Stepful includes an initial intro call with the Talent Team, followed by calls with GTM leaders. Candidates will then complete a take-home assignment, participate in a virtual panel interview, and finally interview onsite in SoHo, NYC. This comprehensive process helps us find the best fit for our team.

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Common Interview Questions for Enterprise Revenue Operations Lead
Can you explain your experience in building B2B revenue operations from scratch?

In responding to this question, highlight specific examples of how you've developed revenue operations functions in previous roles. Discuss the strategies you designed, the metrics you implemented, and how your contributions impacted revenue growth and team efficiency.

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What strategies would you employ to define target geographies and segments for a new GTM strategy?

For this question, demonstrate your analytical thinking by discussing how you would use market research, competitive analysis, and customer data to identify lucrative segments and regions that align with Stepful's goals.

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How do you ensure accurate sales and revenue forecasting?

Discuss your approach to validating historical data, collaborating with sales teams, and using analytical tools to produce reliable forecasts. Highlight any methods you use to adjust forecasts based on market changes.

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What experience do you have with designing compensation plans for sales teams?

Talk about your process for creating systematic compensation plans, including how you align them with company objectives and track their effectiveness. Provide examples of successful plans you've implemented to motivate teams.

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How do you utilize data reporting to drive decision-making?

Explain your experience with data analytics and reporting dashboards. Emphasize how you translate data insights into actionable strategies that enhance GTM effectiveness and revenue performance.

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Can you describe your experience managing a tech stack, particularly HubSpot?

Detail your experience with CRM tools, focusing on how you've managed and optimized them to improve workflows, enhance team communication, and streamline operations. Provide specific examples of successes achieved with these tools.

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How do you foster cross-functional collaboration among different teams?

Share your strategies for effective collaboration, including establishing clear communication channels, encouraging a shared vision, and facilitating regular interdepartmental meetings to align goals and address challenges.

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What challenges have you faced in revenue operations, and how did you overcome them?

Provide a thoughtful description of past challenges and the strategic solutions you implemented, detailing the outcomes. Emphasize your adaptability and problem-solving skills in high-pressure situations.

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How would you approach the continuous improvement of revenue operations processes?

Discuss your belief in data-driven continuous improvement, including mechanisms for acquiring feedback, assessing performance, and iterating on processes to enhance efficiency and effectiveness over time.

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Why do you want to work at Stepful as the Enterprise Revenue Operations Lead?

Articulate your passion for Stepful’s mission and how your skills align with the company’s goals. Share your enthusiasm for contributing to a purpose-driven organization, and highlight what excites you most about the opportunity.

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Our mission is to empower communities with accessible pathways to healthcare careers, regardless of background or circumstance.

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Full-time, on-site
DATE POSTED
March 27, 2025

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