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Key Account Sales Engineer

Company Description

stow is a global market leader in industrial storage solutions. Headquartered in Belgium, stow employs ca 2,000 ‘Rack Stars’ across Europe and the US. The group has a pan-European production footprint with 10 production facilities and a global commercial network.

Job Description

The Sales Engineer is responsible to develop and maintain relationship with stakeholders within a Key Account, work closely with the internal teams to ensure customer satisfaction and achieve sales targets according to the sales and marketing plan. Besides the commercial part of the job, the Sales Engineer needs to design the most efficient warehouse method for the client, complying to all regulations of the Key Account.

Department Objectives

The Sales Engineer understands, applies, and conveys the company’s mission and vision, for the department to adhere to the expectations and values prioritized by the board, the CEO, and the HQ management team.

Sales Activities

  • Applies the standardized, controlled, and transparent processes, systems, standard operating procedures, and adjoining documents (e.g., standardized quotation formats) and simultaneously provides input for the continuous assessment and improvement hereof.
  • Informs the Key Account Manager of all relevant information from collected market data to strive towards a competitive advantage.
  • Takes ownership of the results and proactively sets actions into motion when needed to ensure that targets are always met.
  • Takes full responsibility for projects from A to Z, inclusive of customer contact, project designs, calculations, time schedule, assembly, transport, handover, financial follow up with the support of the key account manager and relevant departments within stow.
  • Supports the Key Account with after sales service, consultancy and spare parts.

Bid Management

  • Is responsible for compiling professional, winning bids in a timely manner to reach optimum sales results.
  • Ensures that all assigned bids in accordance with the Sales Authorization Chart are reviewed for feasibility, prices, timelines, liabilities, risks, legal compliance, etc. in collaboration with e.g., Operations, Technical Solutions, Legal.
  • Works out a bidding strategy for complex technical bids to achieve the best bidding and pricing solution based on the client's needs and the available equipment.
  • Ensures that input required from other departments is given in due time.
  • Works out project pricing and cost calculations and after internal assessment submits them for approval and feedback to the management.
  • Follows up the status of bids by contacting stakeholders at the Key Account.

Administration

  • Provides the required reports and necessary information punctually on demand of the Key Account Manager.
  • Ensures that documentation is kept up to date in the ERP-system.
  • Executes corrections of data in the ERP-system where necessary.

Qualifications

  • Master or Bachelor in Engineering (direction electromechanics, industrial design …)
  • Good knowledge of Dutch & English. French and/or German is a plus
  • Good knowledge of MS Office, mainly Excel & AutoCAD 2D
  • You have a sense of initiative, you are stress resistant & dynamic

Additional Information

We offer:

  • An attractive salary based in an international environment
  • Group & hospitality insurance
  • Meal vouchers (€ 8/day)
  • Fresh meals at our re[stow]rant
  • 12 days ADV
  • CAO 90 bonus
  • Possibility to work from home 1 day/week after training
  • Working closely together with other Rack Stars in an open and enthusiastic culture

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Key Account Sales Engineer, STOW Group

At stow, we're looking for a dynamic Key Account Sales Engineer to join our team in Sint-Truiden, Belgium! If you’re passionate about industrial storage solutions and have a knack for building relationships, this role is perfect for you. As a Key Account Sales Engineer at stow, you will take charge of developing and maintaining strong connections with key stakeholders. Your role involves collaborating with various internal teams to ensure our clients receive top-notch service and consistently meet their sales targets. You'll also be instrumental in designing tailored warehouse solutions that comply with all regulations for your key accounts. Your responsibilities will include managing projects from start to finish, compiling professional bids, and providing consultancy services to your clients. We're a company dedicated to continuous improvement, and you will play a crucial role in applying standardized processes and systems that enhance our operations. If you have a Bachelor’s or Master’s in Engineering, are proficient in both Dutch and English, and have experience in MS Office and AutoCAD, we want to hear from you! Enjoy a robust salary, meal vouchers, and the chance to work closely with a team of enthusiastic Rack Stars in a vibrant international environment. Discover a fulfilling career with stow today!

Frequently Asked Questions (FAQs) for Key Account Sales Engineer Role at STOW Group
What are the main responsibilities of a Key Account Sales Engineer at stow?

A Key Account Sales Engineer at stow is responsible for developing and maintaining relationships with stakeholders, ensuring customer satisfaction, designing efficient warehouse solutions, managing projects from inception to completion, and reviewing and compiling professional bids. Additionally, they collaborate closely with internal teams and take strategic actions to meet sales targets.

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What qualifications do I need to apply for the Key Account Sales Engineer position at stow?

Candidates should possess a Bachelor’s or Master’s degree in Engineering with a focus on electromechanics or industrial design. Good knowledge of Dutch and English is essential, and proficiency in MS Office, especially Excel and AutoCAD, is required. Experience in project management and client relations is a plus.

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What is the work environment like for a Key Account Sales Engineer at stow?

At stow, the work environment is vibrant, open, and collaborative. You'll work alongside our enthusiastic Rack Stars in an international atmosphere. The company emphasizes teamwork and innovation, providing an engaging culture where everyone's input is valued.

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How does stow support the professional development of a Key Account Sales Engineer?

stow is committed to developing its employees by providing a supportive working environment, opportunities for continuous improvement, and the chance to work closely with experienced professionals in the field. They also offer various training programs and the flexibility to work from home after training, ensuring a balanced work-life dynamic.

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What additional benefits come with the Key Account Sales Engineer role at stow?

Alongside a competitive salary, stow offers meal vouchers, group and hospitality insurance, and fresh meals at their re[stow]rant. Moreover, Key Account Sales Engineers enjoy 12 additional vacation days, a CAO 90 bonus, and the flexibility to work from home one day a week after training.

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Common Interview Questions for Key Account Sales Engineer
Can you explain your approach to building relationships with key stakeholders?

In my experience, establishing trust is paramount. I prioritize open communication, actively listening to their needs, and providing tailored solutions. For me, it's about understanding their business and becoming a reliable partner who genuinely wants to contribute to their success.

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Describe a challenging project you managed and how you ensured its success.

One of my most challenging projects involved tight deadlines and complex client requirements. I ensured success by creating a detailed project plan, involving all relevant departments early on, and maintaining regular communication with stakeholders. This proactive approach helped us meet our deadlines and exceed client expectations.

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How do you handle stress when managing multiple key accounts?

I handle stress through effective prioritization and organization. I utilize project management tools to keep track of tasks and timelines, ensuring I allocate time fairly among all accounts. Additionally, I practice mindfulness techniques to maintain focus and stay calm under pressure.

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What factors do you consider when creating a bid for a complex technical solution?

When creating a bid, I analyze the client's specific needs, assess the feasibility of our resources, and evaluate market competition. I also work with engineering and legal teams to ensure compliance and favorable pricing, aiming to create a comprehensive, winning proposal that aligns with the client’s expectations.

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Discuss your experience with using AutoCAD for project designs.

I have extensive experience using AutoCAD for creating and modifying project designs. I focus on precision and efficiency, ensuring that designs meet both client needs and regulatory requirements. My proficiency with AutoCAD allows me to visualize solutions effectively and communicate ideas clearly to the technical team.

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How do you stay updated with industry trends and advancements?

I am committed to staying informed about industry advancements by subscribing to relevant journals, participating in webinars, and joining professional networks. Continuous learning is key in this fast-evolving field, and I actively seek opportunities to deepen my knowledge and share insights with my team.

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How would you approach a situation where a key account is dissatisfied?

In such situations, I would first listen to their concerns without interruption. It’s essential to understand their perspective. Then, I would work collaboratively to address the issues, making adjustments to meet their needs and restoring their confidence in our solutions, ensuring open lines of communication throughout the process.

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What role does teamwork play in your success as a Sales Engineer?

Teamwork is crucial in my role as a Sales Engineer. Successful project delivery often requires collaboration across different departments, and I believe in fostering a cooperative environment. I also encourage team members to share their expertise, which strengthens our abilities and leads to better outcomes for our clients.

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Explain a time when you used market data to gain a competitive advantage.

I once analyzed market data that revealed a growing need among clients for sustainable solutions. By proposing energy-efficient designs and highlighting their cost savings in our bids, we were able to differentiate ourselves from competitors and successfully win several key contracts, contributing significantly to our sales targets.

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Why do you want to work for stow as a Key Account Sales Engineer?

I am excited about the opportunity to work for stow because of its reputation as a market leader in industrial storage solutions. I admire the company's commitment to innovation and quality, and I believe my skills in engineering and client relations align perfectly with the values that stow embodies.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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