License Owner, Barcelona

As a License Owner at Stranger Soccer in Barcelona, you will take charge of launching and operating the business in your city. This includes recruiting and training a small central team while managing freelance Official Hosts for the games. You’ll be responsible for securing prime venues for gaming, overseeing a schedule of games, and implementing both digital and hands-on marketing strategies to engage players. Your role will also necessitate ensuring high customer satisfaction to encourage repeat participation in our games.

To be a successful candidate for the License Owner position at Stranger Soccer, you should possess a solid background in business management or customer service. Moreover, an entrepreneurial spirit is essential as you'll be required to drive and scale the Stranger Soccer brand in Barcelona. Having a passion for football and a strong connection to the local football community greatly enhances your suitability for this exciting role.

The financial compensation for the License Owner at Stranger Soccer is designed to directly reflect your efforts, business acumen, and effectiveness in scaling operations in Barcelona. This means that the harder you work and the more successful you are in promoting the business and engaging customers, the greater your financial rewards will be. It's a performance-based structure that incentivizes passion and dedication.

Stranger Soccer’s headquarters in Singapore offers robust support to License Owners, including access to an experienced operations and technology team. They will assist you in setting up the business, handling any technical issues, and providing strategic guidance to help navigate challenges in your local market. This collaborative relationship ensures you are never alone in your entrepreneurial journey.

Stranger Soccer aims to revolutionize how people engage with football in Barcelona by making it as easy as going for a jog. Through its acclaimed mobile app, users can browse numerous games, book slots, and simply show up to play. This effort not only promotes football accessibility but also fosters a vibrant community of players connecting through their love of the game.

When answering this question, express your passion for both football and entrepreneurship, emphasizing how Stranger Soccer aligns with your career goals. Mention any experiences that instilled excitement about building a brand that promotes the sport and makes it accessible. This reflects your genuine interest and understanding of the company's mission.

Discuss your strategies for attracting candidates who share a passion for football and customer service. Highlight the importance of training in fostering team cohesion and commitment to the brand. Mention that you would prioritize hands-on training and mentorship to ensure your team understands the vision of Stranger Soccer.

Outline a multi-faceted marketing strategy combining digital campaigns with grassroots engagement. Creativity is key—think about partnering with local football clubs or influencers. Emphasize the significance of engaging directly with the community to build brand loyalty and buzz around the football experiences offered.

Acknowledge that understanding the local football culture and building brand awareness may be the most significant challenges. Discuss strategies for conducting market research, gathering community feedback, and adapting the business model to cater to local preferences. This shows your adaptability and foresight.

Describe your commitment to customer satisfaction by implementing feedback mechanisms and instilling this value within your team. Discuss the importance of creating a welcoming atmosphere, actively listening to customers, and resolving any issues quickly to ensure a delightful experience for players.

Discuss tracking key performance indicators such as player attendance, repeat bookings, customer satisfaction ratings, and revenue growth. Explain that by analyzing these metrics, you can adapt your strategies to continually improve operations and enhance the overall experience for users.

Highlight technology's role in streamlining operations, from scheduling games to managing bookings via the mobile app. Discuss using data analytics to track player engagement and preferences, which can inform your marketing strategies and operational improvements. This demonstrates your tech-savvy approach.

Reflect on the unifying power of football as a social connector. Share your views on how it fosters community spirit and encourages healthy lifestyles. Highlight that promoting accessible football experiences can empower individuals and strengthen local bonds, which aligns with Stranger Soccer's vision.

Express the importance of transparency and proactive communication with customers. Discuss your plan to provide timely notifications about cancellations, offer options for rescheduling, and ensure customer satisfaction remains a priority, thereby reducing frustration and building trust.

Encourage brainstorming and creativity while considering partnerships with local businesses or hosting community events. Mention the idea of themed match days or tournaments that tap into the local football culture. Showing your readiness to innovate will resonate with the entrepreneurial spirit needed for this role.