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District Manager

The Area Leader has the following core responsibilities

  • Developing internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify “raw” talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
  • Developing and coaching an understanding of the sweetgreen profile and driving recruitment of high-potential internal and external talent.
  • Driving continuous performance improvement focusing on leading indicators and established key metrics.  Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
  • Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
  • Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
  • Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to sweetgreen’s operational policies and procedures.
  • Leading head coach development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
  • Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
  • Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
  • Fostering and growing strong community connections within each restaurant neighborhood by leading head coaches to develop brand ambassadors and maximizing sweetgreen community-based programs.


About You (minimum requirements)

  • 5+ years of prior restaurant experience with 3+ years of multi-unit management.
  • Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
  • Strong communication skills that engage people in a genuine, authentic way.  Proactively connects to the team to drive behavior and results.
  • Highly organized, able to multi-task, and easily adapts and respond to change.
  • 2+ years of experience in both front of house and back of house/kitchen operation management.
  • Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.
  • Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
  • Proficient computer skills in the Microsoft Office suite.
  • Personal characteristics reflective of sweetgreen: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
  • Belief in and passion for the sweetlife and sweetgreen’s core values.

 

About our sweetlife:

  • Competitive base salary + 20% bonus potential
  • Stock options
  • Medical, dental + vision insurance plans to suit your and your family's needs
  • Flexible PTO plan
  • 401k program
  • Paid family leave; we believe in fully supporting new parents
  • Complimentary greens
  • Free sweetgreen swag
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally

About Us:

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means

Salary range for this role:
Starting salary range based on experience
$105,000$135,000 USD
 
 
sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
 
California residents: Review our applicant privacy notice HERE.
 
sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Average salary estimate

$120000 / YEARLY (est.)
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$105000K
$135000K

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What You Should Know About District Manager, sweetgreen

Are you ready to take your career to the next level? As a District Manager at sweetgreen in San Francisco, CA, you'll play a crucial role in shaping the future of our brand! Your primary mission will be to develop a strong internal succession plan and identify emerging talent across our store operations. We're looking for someone with a clear understanding of how to enhance capability and performance, all while driving top-notch customer experiences. Your knack for fostering relationships will help you recruit exceptional talent and lead performance improvements. With a focus on meeting and exceeding P&L objectives, you will drive top-line sales performance through innovative marketing strategies and community engagement. You’ll also be responsible for training and inspiring our teams, ensuring they deliver high-quality culinary operations in line with sweetgreen's operational policies. This is more than just a management role; it's about cultivating a positive, team-oriented environment where everyone feels empowered to share best practices. If you're passionate about making a real impact through real food, then sweetgreen is the place for you. Join us in our mission to build healthier communities, and let’s create amazing experiences together!

Frequently Asked Questions (FAQs) for District Manager Role at sweetgreen
What are the core responsibilities of a District Manager at sweetgreen?

The District Manager at sweetgreen is responsible for developing internal talent, fostering customer relationships, and ensuring the overall operational excellence of multiple store locations. They must drive performance improvements, meet annual P&L objectives, and create a positive working environment.

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What qualifications are required to become a District Manager at sweetgreen?

To be a District Manager at sweetgreen, candidates should have a minimum of 5 years of restaurant experience, including 3 years in multi-unit management. A strong focus on improving operational efficiencies, excellent communication skills, and experience with both front of house and kitchen operations are essential.

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How does sweetgreen ensure the development of their District Managers?

sweetgreen invests in its District Managers through continuous training and professional development opportunities. The company promotes a collaborative team environment that encourages sharing best practices and ensuring everyone is aligned with sweetgreen’s core values.

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What skills are important for a District Manager at sweetgreen?

A successful District Manager at sweetgreen should possess strong organizational skills, the ability to adapt in a fast-paced environment, and a disciplined approach to setting priorities. Effective communication and the ability to inspire and motivate teams are also crucial.

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What benefits does sweetgreen offer District Managers?

sweetgreen offers a competitive base salary with bonus potential, stock options, health insurance plans, a flexible PTO policy, and a 401k program. They also provide paid family leave and opportunities for personal and professional growth.

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Common Interview Questions for District Manager
Can you describe your experience with multi-unit management?

When discussing your experience with multi-unit management, focus on how you've successfully managed multiple locations while balancing new store openings with existing business performance. Share specific examples of projects you managed and the strategies used to drive success across all units.

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How do you build a strong team culture among your District level stores?

To build a strong team culture, share your approach to fostering open communication, recognizing individual and team achievements, and encouraging collaboration across locations. Highlight any initiatives you've implemented that resulted in a more positive work environment.

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How do you approach performance improvement in your locations?

Your answer should reflect a strategic approach to identifying performance gaps through data analysis and observations. Discuss how you develop targeted training programs or coaching methods to enhance performance metrics and drive results.

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How do you promote and maintain excellent customer service standards?

Explain how you set clear expectations for customer service, train teams on best practices, and regularly review customer feedback to identify areas for improvement. Highlight any programs or initiatives you’ve implemented that enhanced customer experiences.

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What role does community engagement play in your management style?

Discuss how you believe community engagement is essential in driving sales and customer loyalty. Provide examples of successful community programs or partnerships you've created or managed that positively impacted the local perception of your stores.

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Can you give an example of how you’ve driven sales performance?

Be prepared to share specific examples of strategies you used to boost sales. This could include marketing initiatives, product launches, or special promotions, along with data or results that demonstrate the effectiveness of your approach.

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How do you handle conflicts or difficult situations among team members?

Talk about your conflict resolution style, emphasizing your ability to remain calm and listen to all perspectives. Provide examples of how you've successfully navigated challenging interpersonal dynamics to foster a cohesive team environment.

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What methods do you use for effective training and onboarding of new team members?

Describe your training and onboarding process, focusing on how you ensure new hires feel welcomed and prepared. Mention any specific tools, materials, or techniques you use to facilitate learning and integration into the team.

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How do you balance operational efficiency with a great customer experience?

Your response should bring out the importance of aligning operational processes with customer service. Discuss how you analyze strengths and weaknesses to streamline operations while also ensuring customer needs are met consistently.

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What motivates you in a District Manager position?

Share your passion for team development, community engagement, and the satisfaction you find in creating positive environments for both your employees and customers. Discuss your alignment with sweetgreen’s mission and how it drives your motivation.

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sweetgreen is on a mission to build healthier communities by connecting people to real food. We believe the choices we make about what we eat, where it comes from and how it's prepared have a direct and powerful impact on the health of individuals...

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Full-time, on-site
DATE POSTED
April 12, 2025

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