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Business Analyst

Responsible for the partial leadership of initiatives maximizing opportunities as it relates to business processes, identifying needs, and developing strategies. Provide technical thought leadership to junior members of the data and analytics team. Create and review data collateral to be used for served and selfserved data consumers. Partner with and influence developers, stakeholders, system architects and various subject matter experts to determine priorities. Operate as a highly skilled individual contributor with some technical oversight on a single product or subject matter area, while maintaining awareness of the broader system.

Essential Functions:

  • Collect and analyze data for potential business expansion. Identify specific business opportunities. Utilize established knowledge and external learnings or experience to bring in new insights, developments, and opportunities to the team.
  • Influence stakeholders to support business projects. Lead projects and partner with other teams to produce better business outcomes.
  • Ensure optimization and validation initiatives are implemented, tracked and reviewed postproduction. Test business processes and recommend improvements.
  • Visualize, design and prepare data in a framework that can be utilized by served and selfserving stakeholders with direction from senior members of the team.
  • Shape, explore and propose data for business analysis or stakeholder initiatives using core
  • Business Intelligence (BI) tools. Understand which tools and techniques should be used based on the situation presented.
  • Create and present reports to executive team members and shareholders to support recommendations.
  • Utilize a variety of data analysis and organizational tools to uncover insights. Annotate impactors that lead to data anomalies. Identify internal and external drivers to changes in business metrics and process outcomes. Maintain integrity of the data catalog to ensure successful self-service.
  • Serve as first escalation point for complex technical problems. Maintain a presence in the broader data and analytics community.
  • Other duties as assigned.

Skills:

  • Cross-functional communication (working with Sales, Procurement, Finance, IT)
  • Project Management (Agile, Scrum, Jira, Confluence)
  • Stakeholder Management & Requirements Gathering
  • Problem-solving & Critical Thinking
  • Change Management & Process Improvement
  • Data Analysis & Reporting
  • Standardizing Reporting Frameworks and visualization
  • Business Process Optimization and Improvement
  • Bachelor’s degree in mathematics, statistics, computer science or related field.
  • +3 years’ experience with hands-on data visualization design and development in largescale and complex environments.
  • Experience with SQL.
  • Experience with Tableau and Tableau Server.

Additional Skills (preferred but not required):

  • Understanding of vendor and supplier management processes, including onboarding, performance tracking, and compliance.
  • Knowledge of contract management (Workday) and how agreements impact pricing, cost structures, and product availability.
  • Experience with category management, including assortment planning, supplier negotiations, and margin optimization.
  • Experience with cost analysis, pricing models, and margin optimization to improve profitability.
  • Familiarity with Sysco’s business (restaurants, healthcare, education, hospitality) and their purchasing behaviors.
  • Understanding of food safety regulations, sustainability initiatives, and traceability requirements in procurement.
  • Awareness of emerging technology trends in supply chain management, such as AI-driven forecasting, automation, and digital sourcing platforms.

  • Tools:
  • O365 Suite (Word, PowerPoint, Excel, Word, Power Automate, Visio, SharePoint, etc)
  • Jira/Confluence
  • Teams
  • Power BI
  • Smartsheet
  • Hybrid (3 days working at Ultra park II Lagunilla, Heredia)
  • Private Medical Insurance
  • Asociacion Solidarista
  • Life Insurance
  • Personal Day Off

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst, Sysco Costa Rica

Are you a data enthusiast looking to make a real impact? As a Business Analyst at our company, you'll have the chance to dive deep into data analytics, identify business opportunities, and lead initiatives that drive our processes forward. Your role will involve collaborating with cross-functional teams, including Sales, Procurement, and IT, to collect, analyze, and visualize data that supports decision-making. If you have a knack for influencing stakeholders and can translate complex data into actionable insights, this position is perfect for you! With over three years of experience in data visualization and tools like SQL and Tableau, you will be a key player, offering technical mentoring to junior team members and shaping strategic business projects. Your analytical skills will help us optimize our business processes and ensure the integrity of our data catalog, while also maintaining a strong presence in the broader data community. Plus, with a flexible hybrid work policy and great benefits, such as private medical insurance and personal days off, our company values your contributions and work-life balance. Join us in this exciting role as we harness the power of data to achieve business excellence!

Frequently Asked Questions (FAQs) for Business Analyst Role at Sysco Costa Rica
What are the main responsibilities of a Business Analyst at our company?

The Business Analyst at our company is responsible for leading initiatives that maximize opportunities related to business processes. This includes analyzing data for potential business expansion, influencing stakeholders, testing business processes, and creating reports to support recommendations. You will partner with various teams, engage in cross-functional communication, and guide junior team members in data analytics.

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What qualifications are needed for the Business Analyst position at our company?

To be considered for the Business Analyst role at our company, candidates should possess a Bachelor's degree in mathematics, statistics, computer science, or a related field, along with at least three years of hands-on experience in data visualization and analysis. Proficiency in SQL and experience with tools such as Tableau and Power BI are highly desirable.

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How does the Business Analyst role support project management at our company?

The Business Analyst plays a crucial role in project management at our company by utilizing methodologies like Agile and Scrum. You will gather requirements, manage stakeholder expectations, and lead data-driven projects to ensure better business outcomes. Your insights will guide strategic decision-making and process improvements across departments.

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What kind of tools will I be using as a Business Analyst at our company?

As a Business Analyst at our company, you will work with various tools, including SQL for data querying, Tableau and Power BI for data visualization, and Jira and Confluence for project management. Familiarity with the O365 Suite will also be beneficial for creating reports and presentations.

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What growth opportunities are available for Business Analysts at our company?

Our company values the growth of our employees, especially in analytical roles like Business Analysts. You will have access to training sessions, mentoring from experienced colleagues, and opportunities to lead challenging projects that can bolster your career. Being part of the broader data and analytics community will also allow you to stay updated on industry trends and technologies.

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Common Interview Questions for Business Analyst
Can you describe your experience with data visualization tools?

When discussing your experience with data visualization tools during the interview, focus on specific platforms you have worked with, such as Tableau or Power BI. Highlight your project outcomes, the types of data you have visualized, and how these tools contributed to informed decision-making.

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How do you approach gathering requirements from stakeholders?

In your answer, explain your methodical approach to gathering requirements, including techniques like interviews, surveys, and workshops. Emphasize your communication skills and ability to understand and translate stakeholder needs into actionable insights.

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What is your experience with cross-functional teams?

Share experiences where you successfully worked with cross-functional teams, emphasizing the departments you collaborated with (like Sales and IT), the projects you tackled, and how you ensured smooth communication and project alignment.

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How do you prioritize tasks when managing multiple projects?

Discuss your prioritization strategies, such as using project management tools (like Jira), setting deadlines, and communicating with stakeholders to ensure alignment on priorities, ultimately aiming for effective project delivery.

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Can you give an example of a time you improved a business process?

Provide a specific example that showcases your analytical skills and problem-solving abilities. Describe the process you improved, the data you used to identify it, the steps you took to enhance it, and the impact of your actions on the business.

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What techniques do you use for data analysis?

Outline the various techniques you employ for data analysis—such as statistical modeling, trend analysis, or predictive analytics—tailored to the types of projects you've worked on, and discuss the insights these analyses provided.

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How do you ensure the integrity of data in your analyses?

Talk about the methods you implement to maintain data integrity, including data validation techniques, reviewing data sources, and continuously monitoring for discrepancies. Highlight the importance of data quality in business decision-making.

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Why do you think stakeholder management is crucial for a Business Analyst?

Explain that effective stakeholder management is vital for a Business Analyst to ensure that all interested parties are aligned, their needs are addressed, and projects are successfully executed to produce desired outcomes.

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How do you stay informed about new trends and technologies in data analytics?

Share the various ways you keep up-to-date with current trends in data analytics, such as attending industry conferences, participating in online courses, engaging with professional communities, and reading relevant publications.

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What is your approach to testing business processes?

Describe your systematic approach to testing business processes, including defining metrics for success, conducting testing phases, gathering feedback, and iterating on processes to ensure they meet business needs effectively.

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Sysco is a global company selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes eq...

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Full-time, hybrid
DATE POSTED
March 18, 2025

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