Account Manager / Business Developer - Bruxelles

As an Account Manager / Business Developer at Talan in Brussels, you'll support and implement the commercial strategy for private and international clients, develop strong client relationships, maintain excellent communication to identify new opportunities, and successfully close deals. Additionally, you'll be involved in recruitment to ensure the right talent for our clients and manage partnerships to provide optimal solutions, making your role critical to our growth strategy.

To thrive as an Account Manager / Business Developer at Talan, candidates should possess a solid background in business development and client management, particularly in the private sector. Proven success in implementing growth strategies in Belgium and strong interpersonal skills are essential. Fluency in Dutch and French is required, while English proficiency is a plus. Your ability to collaborate and communicate effectively will enhance our team’s success.

Talan is committed to providing a supportive work environment that fosters growth and innovation. As an Account Manager / Business Developer, you’ll have access to a comprehensive Best Practice support network designed to help turn innovative ideas into action. The collaborative atmosphere allows you to work closely with diverse teams, improving your skills and expanding your professional network, all while focusing on impactful client solutions.

The Account Manager / Business Developer role at Talan stands out due to our emphasis on a human-first approach and our focus on innovation across technology sectors. You’ll not only develop solutions tailored to clients’ needs but also engage in dynamic project environments that allow for professional growth. Working in a vibrant location like Brussels adds to the unique experience, offering a collaborative culture where your contributions truly matter.

In your role as an Account Manager / Business Developer at Talan, you’ll have the opportunity to engage with various innovative projects in the private sector, particularly focusing on ICT services and technology-driven transformations such as Artificial Intelligence and Blockchain. This diverse involvement ensures that you stay at the cutting edge of industry trends, contributing significantly to our clients' success and expanding your professional expertise.

When building relationships with clients, I prioritize understanding their unique needs and challenges. I engage in active listening during meetings, asking insightful questions to uncover underlying concerns. It’s essential to maintain open communication and follow up consistently, which helps establish trust and long-term partnerships.

Certainly! I have developed and implemented various business strategies tailored to specific industries. I focus on conducting market research and competitive analysis to identify growth opportunities. Collaborating with cross-functional teams has allowed me to create comprehensive plans that align with client expectations and company goals.

Identifying new business opportunities involves a combination of networking, market analysis, and leveraging existing client relationships. I attend industry events and engage in online platforms to connect with potential clients. Additionally, I utilize insights from current projects to uncover areas for upselling and cross-selling within our existing client base.

When faced with client objections, I remain calm and composed. I listen actively to understand their concerns without interrupting, then respond with empathy and factual information that addresses their issues. Building credibility through transparency is crucial, and I always follow up to ensure the client feels valued and heard.

Collaboration is vital in my role as an Account Manager. I regularly work with sales, legal, and operational teams to develop client solutions that are not only innovative but also feasible. By fostering strong teamwork and sharing insights, we enhance our ability to deliver exceptional service and meet client expectations.

I begin the recruitment process by thoroughly understanding the client’s requirements and culture. I then write engaging job advertisements and utilize various sourcing methods to attract qualified candidates. The screening process includes assessing their skills and cultural fit, followed by conducting interviews to evaluate their readiness for the client’s objectives.

Keeping up with industry trends is crucial in my role. I regularly read industry publications, participate in webinars, and attend conferences. Networking with other professionals also provides valuable insights. This continuous learning approach allows me to bring innovative ideas to clients and position Talan as a leader in technology transformation.

Successful deal closing involves a well-prepared strategy that includes understanding the client’s budget and needs. I focus on presenting tailored solutions that highlight our unique value propositions. Building rapport and addressing any last-minute concerns are critical, as is following up diligently until the deal is signed.

I measure success through various KPIs, including revenue growth, client retention rates, and the successful completion of projects. Additionally, gathering client feedback provides insights into satisfaction levels and areas for improvement. Setting personal goals that align with company objectives ensures I remain focused on driving success for Talan.

One of my most successful projects involved leading a team to develop a customized software solution for a major client. I focused on understanding their specific needs and challenges. By fostering collaboration among team members and maintaining open communication with the client, we delivered the solution ahead of schedule, resulting in a significant increase in their operational efficiency and rising client satisfaction.