Business Systems Analyst, Deal Desk

We help companies stay secure while moving fast.

Built by engineers for engineers, The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path.

Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation.

Our Vision

Today's computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.

Why Teleport

At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company. 

Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future.

We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do.

We are looking for a Business Systems Analyst with a strong technical background to help build and automate processes that support our deal desk operations. This role is ideal for someone with experience in systems development, process automation, and data management, who is eager to apply their skills in a business environment. While prior deal desk experience is not required, we are seeking a candidate who is excited to learn, take ownership of process improvements, and contribute to a fast-paced, cross-functional team.

• Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
• Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
• Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
• Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you

• Contract Review & Validation – Review and approve customer contracts based on internal guidelines, ensuring all deal approval requirements are met.
• Data Accuracy & Compliance – Validate contract documents (quotes and sales orders) against Salesforce account and opportunity data, maintaining data integrity across systems.
• Deal Structuring & Pricing Support – Collaborate with Sales and Finance on deal structuring, ensuring accuracy in pricing, contract terms, and revenue recognition.
• Licensing & Customer Setup – Own the setup and updates of customer licensing for closed-won and churned opportunities.
• Cross-Functional Collaboration – Partner with Legal, Finance, Sales, and Revenue Operations teams to drive seamless deal execution and process improvements.
• Financial Reconciliation & Auditing – Work with Accounting to review and reconcile finalized deals to ensure accuracy in reporting and billing.
• Risk Assessment – Identify potential risks in deal proposals and suggest mitigating strategies to ensure compliance and operational efficiency.
• AI & Automation Integration – Utilize AI-driven tools, workflow automation, and scripting (e.g, Google Apps Script) to optimize deal desk processes and improve efficiency.
• Salesforce & GTM Tool Optimization – Manage the rollout of new Deal Desk systems, ensuring integration with Salesforce and other GTM tools to enhance workflow automation.
• Project & Systems Management –Identify inefficient manual processes and develop automation solutions using existing SaaS vendors, APIs, and custom scripts. Automate workflows across Google Workspace applications (Docs, Sheets, etc.) using Google Apps Script or other automation tools. Act as a project manager to ensure coordination across revenue, product, and finance teams.

• Experience – 3+ years in a technical role focused on systems development, process automation, or data management.
• AI & Automation Expertise – Experience leveraging AI-driven tools, automation platforms, and workflow optimization technologies.
• Experience with LLMs & AI Tools – Ability to utilize LLMs (Large Language Models) and AI tools to enhance knowledge-sharing, streamline workflows, and improve operational efficiency.
• Salesforce & GTM Tools – Familiarity with Salesforce Sales Cloud and other GTM platforms; experience designing workflows, automations, and integrations is a plus.
• Contract & Pricing Knowledge – Ability to understand and support legal and commercial contract processes within a SaaS environment.
• Analytical & Problem-Solving Skills – Strong attention to detail, ability to interpret complex deal structures, and a proactive approach to improving operations.
• Process Improvement Mindset – Experience building systems and processes from the ground up, with a focus on efficiency and scalability.
• Fast Learner – Willingness to learn deal desk operations and apply technical expertise to optimize deal execution.
• Collaboration & Communication – Strong ability to work cross-functionally with Sales, Finance, Legal, and Engineering teams in a fast-paced environment.

The Benefits

While many companies flaunt their benefits and perks to convince you to join their company, we believe your career is more important than that. That’s why we focus on making your day-to-day the best it can be while empowering you to achieve your goals and aspirations. 

What does that mean?

- It means you’ll have the autonomy to make your own decisions and focus on what’s important to you and your role.

- It means having access to a senior team that supports you and wants to see you succeed.

- You’ll have a smart team you can learn from, collaborate with, and grow with.

- It means being able to make an impact and have a voice in the future of the feature, product or company direction. We don’t just leave you to focus on a niche. We allow you to spread your wings and take advantage of opportunities, challenging projects and exciting problems.

- It means removing the bureaucracy and red tape that stifles innovation while giving you access to all the information you need to build and take action more quickly. 

- It means allowing you to have the career you’ve always wanted today, rather than having to “earn your stripes” and wait for the right moment. If you’re good enough, you’re good enough.

But we don’t stop there.

In addition to the career opportunities at Teleport, we offer a whole range of benefits that help you to maximize your future, including:

- Extensive health coverage

- Annual expense budget

- Rest & recovery policies that maximize leave and your ability to recharge

- Investment in your future with retirement savings plans

- Equity in a US $1.1-bn business

- Professional development opportunities

Do you have what it takes?

Get to use (and know) Teleport through our unique interview process 

At Teleport, we do things a bit differently. And when we say we only hire top talent, we actually mean it. Because of this, our interview process is different too - and we’re proud of it.  We let your work do the talking. We don’t go in for six rounds of interviews, live whiteboard or live-coding. We don’t hire people that can talk a good game. We only want the best. And for that, we need to see what you can do,  in your own time, in your own way.  For real.

But interviews are a two-way street. Through the project, you’ll get a real taste of life at Teleport, including: 

- We’re flexible - you’ll have plenty of time to complete your project, if life gets in the way, that’s ok. We can - work around you. 

- We give you autonomy  - you’ll have the space and freedom to figure things out, make decisions, and problem-solve.

- We’re collaborative -  Got questions?

- We have answers. You’ll have support from your team - the one you’ll be working with day in day out if you’re successful in getting the role.

- We progress careers - During the project,  see how much you learn. That’s what working at Teleport is like. We like learning, on the job. All-the-time. 

- We can move fast (if you can) - two weeks sound like a long time? No problem? Early submissions are fine, and we’ll keep the process moving. 

Think you’ve got what it takes? We’d love to see it! Unconvinced? We can guarantee three things: 

- It’ll challenge you.

- You'll learn a lot. 

- If you love the process, you'll love working at Teleport.

Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.

Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at https://goteleport.com/legal/apply/job-applicant/