Permanency Case Manager

A Permanency Case Manager at TFI Family Services plays a crucial role in ensuring children's permanency by assessing their needs alongside their families. This involves identifying safety issues and collaboratively determining services that will enable families to thrive and parent effectively. In cases where reunification isn't feasible, the focus shifts to securing a loving and stable environment for the child.

To apply for the Permanency Case Manager position at TFI Family Services, candidates need to hold a Bachelor’s degree in a relevant field. TFI Family Services believes in fostering talent and provides comprehensive on-the-job training after you’re hired, allowing you to develop the skills required for the role.

TFI Family Services provides numerous benefits for Permanency Case Managers, including flexible scheduling, 20 days of personal leave in your first year, 25 days after year one, and 12 paid holidays. Additional perks include a longevity bonus, tuition reimbursement opportunities, and a supportive workplace culture that values family strength and advocacy.

TFI Family Services emphasizes professional development by offering extensive training, mentorship opportunities, and the option for tuition reimbursement. They encourage employees to foster their skills and knowledge, ensuring they are well-equipped to meet the needs of the families they serve.

The average hourly rate for a Permanency Case Manager at TFI Family Services is $28.74. This includes wages, bonuses, incentives, and additional compensation. Plus, there’s a $5,000 sign-on bonus for those who meet the training and caseload assignment criteria upon hire.

When answering this question, highlight your understanding of family dynamics and how you can tailor your approach to meet the unique needs of each family. Share specific examples of past experiences that demonstrate your compassion, patience, and ability to establish trust with children and their families.

It's vital to be honest about potential challenges, such as emotional stress and varying family situations. However, focus on your proactive strategies for overcoming these challenges, like seeking mentorship, utilizing available resources, and maintaining self-care practices.

Discuss your organizational skills and any methods you use to prioritize tasks, such as having a system in place for managing urgent needs and scheduling regular check-ins with families. Highlight the importance of being adaptable, as case management often requires responsiveness to evolving situations.

Choose a compelling story that illustrates your ability to assess a family’s needs, develop an actionable plan, and collaborate with other professionals. Highlight positive outcomes and the steps that led to those results. Make sure the example showcases your strengths in relationship building and problem-solving.

Express your enthusiasm for TFI Family Services’ mission and vision, highlighting specific aspects of the organization's values that resonate with you. Discuss how TFI's commitment to family strengths aligns with your professional goals and how you envision contributing to their team.

Explain your approach to assessing family situations and addressing safety concerns. Discuss the importance of open communication, involving families in safety planning, and utilizing community resources while ensuring that the child’s safety remains a priority.

Emphasize your communication skills and emotional intelligence. Discuss your techniques for maintaining a calm and respectful approach while discussing challenging topics, such as potential removals or safety concerns, and how you can ensure necessary information is conveyed thoughtfully.

Talk about the importance of collaboration in ensuring the best outcomes for families. Share examples of how working effectively with other professionals enhances service delivery and how you thrive in team environments to provide comprehensive support for those you serve.

Detail your commitment to professional development, such as attending workshops, pursuing additional training, following relevant publications, and participating in networking opportunities to stay informed about current trends and best practices in child welfare.

Articulate the significance of qualities like empathy and resilience in the role. Share why these traits matter in fostering strong relationships with families, advocating for their needs, and maintaining motivation in challenging situations.