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Virtual Administrator

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?


Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

The ideal candidate should be super organized, interested, and able to learn new online technologies quickly, handle multiple projects and administrative duties at once, and deliver high-quality work under minimal supervision.

Duties & Responsibilities:

  • Provide customer service as the first point of contact
  • Respond to a lot of emails and the occasional phone call
  • Manage and organize email inboxes and schedule meetings
  • Manage social media accounts such as LinkedIn and Facebook, appropriately directing enquiry, in future may involve writing/publishing posts
  • Review daily tasks in our practice admin system, review and assign tasks to appropriate staff to keep projects moving efficiently
  • New client onboarding
  • NZ Companies Office administration
  • Xero use including raising some invoices & credit notes, and chasing clients for unpaid fees.
  • Review and edit new web pages, blog posts
  • Other assigned tasks to support business success
  • Managing contacts, follow ups, etc.

Skills & Qualifications:

  • Proven experience managing detailed projects or events
  • Experience with current technologies like G Suite (Gmail, Calendar, Google Docs, and Google Spreadsheets), and Microsoft tools (Excel, Word, Outlook, Zoom)
  • Ability to quickly learn new technologies for example Slack, Xero, Citrix ShareFile, Right Signature, HubSpot, Calendly, FileInvite, and other such tools.
  • Basic proficiency with MS Excel – data entry into systems without breaking complex sheets
  • Background in the accounting industry is highly preferred
  • Excellent written English skills for email and instant messaging communication
  • Excellent time management and organizational skills
  • Self-directed and able to work with minimal supervision

Work Flexibility:
Hybrid or WFH setup option, subject to client approval

Work Schedule:
Day shift

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

  • Grad trainees, junior, entry-level, and admin positions: PHP 3,000
  • Intermediate positions: PHP 5,000
  • Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/ And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.

What You Should Know About Virtual Administrator, The Back Room Offshoring Inc.

Are you looking to become a vital member of a supportive community that champions work-life balance? Backroom Offshoring Inc. is excited to welcome a Virtual Administrator to our dynamic team! As a KPO company that is rapidly growing, we pride ourselves on providing competitive salaries and excellent opportunities for professional growth. Our headquarters is situated in the beautiful One West Aeropark in Clark Pampanga, offering top-tier facilities that ensure a conducive work environment. In the role of Virtual Administrator, you'll be the first point of contact for our customers, handling inquiries through emails and phone calls while managing multiple tasks seamlessly. Your organizational skills will shine as you sort email inboxes, schedule meetings, and oversee our social media accounts, facilitating client onboarding and supporting administrative tasks efficiently. We're looking for someone who can quickly adapt to new technologies like G Suite, Zoom, and various project management tools. If you have a background in accounting, excellent communication skills, and a knack for time management, this could be the perfect fit for you. Plus, enjoy the flexibility of a hybrid or work-from-home setup! With numerous perks such as HMO starting from day one, generous leave credits, and performance-based incentives, you’ll find that at Backroom Offshoring Inc., we truly value our team members. Ready to make an impact and grow with us? We can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Virtual Administrator Role at The Back Room Offshoring Inc.
What are the main responsibilities of a Virtual Administrator at Backroom Offshoring Inc.?

As a Virtual Administrator at Backroom Offshoring Inc., your primary responsibilities include being the first point of contact for customer inquiries, managing emails and scheduling meetings, overseeing social media accounts, and supporting efficient task management for our projects. You will also be involved in client onboarding and administrative functions such as using Xero for invoicing.

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What qualifications are needed to become a Virtual Administrator at Backroom Offshoring Inc.?

To qualify as a Virtual Administrator at Backroom Offshoring Inc., you should have proven experience managing detailed projects, familiarity with G Suite and Microsoft tools, and excellent written English skills. A background in accounting is preferred, along with the ability to learn new technologies quickly.

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What work setup options are available for the Virtual Administrator position at Backroom Offshoring Inc.?

Backroom Offshoring Inc. offers flexible work options for the Virtual Administrator role. You can choose between a hybrid work setup or a work-from-home arrangement, subject to client approval, allowing you to maintain a balance between your professional and personal life.

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What benefits does Backroom Offshoring Inc. offer to Virtual Administrators?

Backroom Offshoring Inc. provides numerous benefits for Virtual Administrators, including HMO coverage on your first day with additional dependent coverage in the second year, generous leave credits, performance incentives, free lunch, travel allowances, and opportunities for professional growth through training and development programs.

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How can I apply for the Virtual Administrator position at Backroom Offshoring Inc.?

To apply for the Virtual Administrator position at Backroom Offshoring Inc., you can submit your application through our website. Don’t forget to refer others too, as we offer rewards for successful referrals!

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Common Interview Questions for Virtual Administrator
What experience do you have with project management tools?

When answering this question, highlight your familiarity with tools like Slack, Xero, or any other project management software you've used. Provide specific examples of tasks you've managed using these tools, demonstrating your organizational and multitasking abilities.

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Can you describe your approach to managing multiple priorities?

To effectively answer, describe your time management techniques, such as using calendars and setting reminders, to keep track of tasks. Share a personal anecdote about successfully juggling multiple responsibilities, emphasizing your organizational skills.

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How do you handle customer inquiries received via email and phone?

Focus on your communication skills and patience when responding to inquiries. Explain how you prioritize and address customer needs promptly and professionally, providing examples of situations where you resolved issues effectively.

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What tools are you proficient in that will help you in this role?

Share your proficiency in relevant tools such as G Suite, Microsoft Office, and any industry-specific software. Highlight your ability to quickly learn new tools, mentioning any past experiences where you successfully adapted to new technology.

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How do you ensure effective communication within a remote team?

Discuss the importance of clear communication and regular check-ins, utilizing tools like Zoom or Slack for meetings. Provide examples of how you’ve maintained team communication in a remote environment to foster camaraderie and collaboration.

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Describe a challenging situation you've faced in an administrative role and how you handled it.

Use the STAR (Situation, Task, Action, Result) method to provide a structured response. Highlight the challenge, your role in addressing it, the steps you took, and the outcome, showcasing your problem-solving skills.

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How do you stay organized when managing various tasks and responsibilities?

Talk about your organizational techniques, such as using task lists or project management software to prioritize your workload. Consider sharing a routine that you follow to keep tasks on track and efficient.

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Why do you want to work as a Virtual Administrator at Backroom Offshoring Inc.?

Express your enthusiasm for the company culture and its focus on work-life balance. Mention your interest in contributing to the success of Backroom Offshoring Inc. and how your skills align with the company's needs.

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What is your experience with social media management?

If you have prior experience, provide details on the social media platforms you’ve managed, types of content you’ve created, and how you’ve engaged with the audience. If no direct experience, share your understanding of social media’s role in business communication.

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How do you approach learning new technologies that are essential for this role?

Mention your enthusiasm for learning and adapting to new technologies, providing examples of past experiences where you quickly learned a new tool or software and how it contributed to your work efficiency.

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MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 21, 2025

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