Community Support Worker

Why this role matters  

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. 

he Community Support Worker is part of a multidisciplinary team at Flagstaff and The Open Door, providing accommodation support and engagement for males experiencing homelessness with complex needs. The role involves welcoming clients into a supportive community marked by acceptance, compassion, and care.

About the role  

We are seeking a values-driven Community Support worker who will deliver community support, ensuring services are client-centered, strengths-based, and trauma-informed, while reflecting the mission and values of The Salvation Army.

Reporting to the Team Leader  this is a Permanent, Full-time  role, located in North Melbourne, Victoria.

 
You will successfully;

• Provide individual support and group activities focused on social, recreational, and health needs, helping residents develop skills for independent living.
• Facilitate group activities that address social support, recreation, education, and health, and ensure access to specialist services such as health, mental health, AOD, and therapeutic interventions.
• Collaborate with casework teams, specialist services, and external providers to build a supportive community environment.
• Maintain accurate records of attendance, outcomes, case notes, and required documentation.
• Manage risks and challenging situations, ensuring incidents are reported and handled according to TSA and government processes.
• Contribute to facility operations by participating in rostered and ad-hoc tasks, including responsive cleaning.
• Foster a positive team culture based on mutual respect and collaboration, and assist in the induction of new staff.
• Manage Samis accounting functions, including client service fees and HEF bookings.

You will have;

• Relevant tertiary qualifications in social work, community services or related field
• Experience and knowledge of housing and homelessness sector (desirable)
• Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment. 
• Interpersonal Skills: Strong interpersonal and communication skills, with the ability to build trusting relationships and engage effectively with vunerable members in our community
• A National Criminal History Check
• Working With Children Check is required
• Compulsory Code of Conduct, WHS and Bullying and Harassment training modules are completed and up to date.

What we offer 

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:  

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit; 

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities; 

• Flexible working arrangements, access to Fitness Passport and consumer discounts; 

• Access to EAP and health & wellness initiatives 

• Ongoing training and development opportunities that enhance on the job skills and proficiency; 
   

Conditions 

For Award Based roles: 

Compensation is in accordance with SCHADS LEVEL 4.1

About us 

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. 
  

How to apply 

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future. 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration