Office Support Clerk

The Office Support Clerk at Oakland County is responsible for performing a variety of office tasks, such as providing reception services, processing and organizing documents, and utilizing Microsoft Office and specific software related to the Prosecutor’s Office. This role also includes searching and retrieving records, inputting data, and ensuring accuracy by correcting errors found in source documents.

To qualify for the Office Support Clerk position at Oakland County, applicants must have at least a high school diploma or equivalent GED. Furthermore, candidates should possess a minimum of six months of full-time clerical work experience, ensuring they have a foundational understanding of office operations and procedures.

Success as an Office Support Clerk at Oakland County relies on strong organizational skills, attention to detail, and proficiency in Microsoft Office software. Additionally, excellent communication and interpersonal skills are important, as you will frequently interact with the public in a reception capacity.

The salary range for the Office Support Clerk position at Oakland County is between USD $35,096.00 and USD $47,499.00 per year, depending on experience and qualifications. This competitive pay structure is designed to attract dedicated professionals committed to excellence in their work.

Oakland County offers a comprehensive benefits package for full-time employees, which includes competitive wages, health and dental insurance, retirement plans, and opportunities for career development. The county is dedicated to fostering an inclusive workplace where all employees can thrive.

When answering this question, outline your specific experiences using Microsoft Office applications. Mention any tasks you performed, such as creating documents, spreadsheets, or presentations. Highlight how these experiences have equipped you for the role at Oakland County.

Discuss your time management skills and organization strategies. Offer examples of how you have successfully prioritized multiple tasks in previous roles, demonstrating your ability to handle the Office Support Clerk position's demands efficiently.

Provide a framework for how you approach conflict resolution. Share a specific example where you used your communication and diplomatic skills to resolve an issue, ensuring the customer left feeling heard and supported.

Explain your attention to detail and any specific processes you follow to verify data accuracy. Discuss how you cross-check information and correct errors, and emphasize the importance of accuracy in your work as an Office Support Clerk.

Share a specific instance where you took the initiative to improve a process or solve a problem in the workplace. Highlight how your proactive approach contributed positively to the team's effectiveness.

Outline any previous roles where you managed filing systems or record-keeping, specifying the methods you used to organize and retrieve information efficiently. Emphasize your understandings of both digital and physical record management.

Highlight your ability to work well within a team, providing examples of successful collaborations. Talk about how effective communication and recognizing team members' strengths contribute to a positive work environment.

Discuss your passion for organization, helping others, and contributing to the overall success of the office. Explain how these motivators align with the responsibilities of the Office Support Clerk at Oakland County.

Describe the tools and methods you use to keep yourself organized, such as to-do lists, project management software, or physical organizational systems. Emphasize how these strategies have enabled you to meet deadlines and maintain productivity.

Demonstrate your knowledge about Oakland County's policies and initiatives toward creating an inclusive workplace. Share your thoughts on how a diverse workforce can enhance office dynamics and contribute to better service delivery.