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Sales Development Representative (SDR) 

Are you passionate about the chance to bring your sales experience to a world-class company that is market-leading for both content and technology? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions?  If yes, we are looking for you.

Join our team and work with us on our expansion project in Mexico, prospecting new sales opportunities, developing pipelines & closing opportunities.

About the Role: 

In this opportunity as a Sales Development Representative, you will:

  • Prospect for new sales opportunities, develop a pipeline, & closes opportunity or may not execute renewal contracts.

  • Identifies upsell and cross-sell opportunities and passes them to an appropriate resource. 

  • Hit or exceed your monthly and annual targets and maintain consistently strong performance at 100% of your YTD goals. 

  • Hit or exceed your daily contact targets and activity metrics.

  • Actively engage in the coaching process, partnering well with managers and individuals on your teams to share ideas and learn from each other.

  • Accurately, and in a timely manner, log all activities and customer contacts in Salesforce. 

About You 

You’re a fit for the role if your background includes:  

  • Bachelor’s degree preferred or equivalent work experience in lieu of a bachelor’s degree.

  • 2+ years of B2B work experience in prospecting, sales, lead generation or preferred experience in software/SaaS market. 

  • Excellent verbal and written English communication

  • Demonstrated ability to communicate professionally and influence over the phone, email and video

  • Strong interpersonal skills (personable and professional)

  • Motivated self-driven solution oriented individual

  • Ability to handle and overcome objections with confidence

  • Agile learners – Ability to learn  new skills and build business acumen

  • Commitment to a schedule that coincides with the customer’s workday 

  • Intermediate computer skills and ability to navigate software programs, including CRM systems and tools (Microsoft Suite)

  • Maintain stable performance under pressure (such as time pressure or job ambiguity)

  • Display determination, persistence, and patience and be resilient in the face of adversity. 

Compensation: Base salary and a variable compensation that is directly related to your success.

To apply, please upload your updated resume in English.

Location: CDMX

#LI-ZM1

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

  • Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.





Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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Average salary estimate

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$50000K
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What You Should Know About Sales Development Representative, Thomson Reuters

Are you ready to take your sales career to new heights with Thomson Reuters as a Sales Development Representative (SDR)? If you're passionate about sales and eager to be part of a world-class company that excels in content and technology, then this opportunity is tailored for you! Located in the dynamic Reforma 26 area of Mexico City, you'll play a pivotal role in our expansion project by prospecting new sales opportunities and closing deals. As an SDR, you will identify potential clients, develop a robust pipeline, and even help navigate upsell opportunities. Your daily activities will engage you in productive conversations with potential customers, where you'll utilize your exceptional verbal and written English skills to influence and connect. With a target-focused mindset, you’ll strive to hit or exceed your monthly goals while embracing our culture of collaboration and coaching. We Value Resilience! We're looking for motivated individuals with at least 2 years of B2B experience that can adapt to any situation and turn challenges into opportunities. Your skills will shine here, whether you’re logging activities in Salesforce or navigating CRM systems with confidence. At Thomson Reuters, we believe in empowering our employees with comprehensive benefits including flexible vacation, career development opportunities, and a culture of inclusion. Join us and become part of a team that’s reshaping industries and driving societal progress as a Sales Development Representative!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Thomson Reuters
What are the responsibilities of a Sales Development Representative at Thomson Reuters?

As a Sales Development Representative at Thomson Reuters, your responsibilities will include prospecting for new sales opportunities, developing a strong pipeline, and completing sales closures. You'll actively engage with potential customers, identify upsell and cross-sell opportunities, and ensure accurate logging of all interactions in Salesforce. This role is crucial for driving sales growth, so hitting and exceeding your monthly and annual targets is key!

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What qualifications do I need to apply for the Sales Development Representative position at Thomson Reuters?

To apply for the Sales Development Representative position at Thomson Reuters, you ideally should have a Bachelor’s degree or equivalent experience. Additionally, 2+ years of B2B experience in sales, lead generation, or specifically in the software/SaaS industry is preferred. Strong communication skills in English, both verbal and written, along with proficiency in CRM systems, are vital for success in this role.

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What skills will help me succeed as a Sales Development Representative at Thomson Reuters?

Success as a Sales Development Representative at Thomson Reuters hinges on strong interpersonal skills, effective communication, and a resilient mindset. You're expected to be self-driven and solution-oriented, with the ability to handle objections confidently. Moreover, being an agile learner will certainly help you excel in this role, enabling you to adapt to various situations and overcome challenges effectively.

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What compensation can I expect in the Sales Development Representative role at Thomson Reuters?

In the Sales Development Representative role at Thomson Reuters, you can expect to receive a base salary complemented by a variable compensation structure that ties directly to your performance. This means that the more successful you are in closing sales and achieving targets, the greater your earning potential. It's a fantastic incentive for motivated sales professionals!

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What benefits does Thomson Reuters offer for the Sales Development Representative position?

Thomson Reuters provides a comprehensive benefits package for the Sales Development Representative position. This includes flexible vacation policies, mental health days, access to wellness apps, retirement savings options, tuition reimbursement, and more. We value work-life balance and offer flexible work arrangements, including a hybrid work model that nurtures an inclusive culture.

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Common Interview Questions for Sales Development Representative
How do you prioritize your daily tasks as a Sales Development Representative?

To effectively prioritize daily tasks as a Sales Development Representative, I analyze my goals for the week and align them with daily objectives. I focus on high-value leads, ensuring that I allocate time for prospecting and follow-up, which helps me maintain a steady pipeline. Keeping a structured schedule and using CRM tools like Salesforce enables me to stay organized while managing outreach efficiently.

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Can you describe your experience with CRM systems as a Sales Development Representative?

In my previous roles as a Sales Development Representative, I have utilized CRM systems extensively to track interactions, maintain customer data, and manage leads. Familiarity with Salesforce has allowed me to log my activities consistently, analyze sales pipelines, and generate reports that inform my strategy. Being adept at navigating these systems helps maximize efficiency and boosts my sales efforts.

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How do you handle objections from potential clients?

Handling objections requires patience and confidence. I listen carefully to a potential client's concerns, empathize with their situation, and align my response with their needs. By having a well-prepared set of solutions and showcasing the benefits of our offerings, I can turn objections into opportunities and build trust, ultimately moving closer to closing the deal.

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What strategies do you use to identify new sales opportunities?

In identifying new sales opportunities, I leverage a mix of online research, networking, and analyzing customer data. I keep tabs on industry trends, attend relevant events, and engage with potential clients through various channels. Additionally, collaborating with my team and sharing insights can lead to uncovering hidden opportunities that benefit everyone.

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Describe how you stay motivated in a sales role.

Staying motivated in a sales role is crucial. I set personal and professional milestones that provide a clear sense of direction. Celebrating small wins, whether closing a deal or building a new relationship, keeps my spirits high. Engaging with supportive colleagues and participating in team coaching sessions also fuels my determination and enthusiasm.

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What do you understand about our company and its products?

Thomson Reuters is a leader in providing information-enabled software solutions for various industries, including legal and tax sectors. With nearly 160 years of experience, the focus on innovation and customer-centric offerings, including global news services via Reuters, illustrates the company's deep commitment to empowering professionals. I admire the emphasis on diversity and inclusion, and I see great potential for me to contribute to this legacy.

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How do you tailor your communication approach when dealing with different types of clients?

Adapting my communication style is essential when engaging with various clients. Before reaching out, I take the time to research their background and identify their needs and preferred communication style. Whether they prefer detailed explanations or concise interactions, I adjust my approach accordingly to ensure clarity and foster a productive dialogue.

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Can you give an example of a time you exceeded your sales targets?

In my previous role, I not only met but exceeded my sales target by 150% during a particularly competitive quarter. I achieved this by strategically focusing on high-potential accounts and delivering personalized outreach. By following up consistently and delivering exceptional customer service, I built strong relationships that led to repeat business and referrals.

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How do you maintain consistent performance under pressure?

Maintaining consistent performance under pressure involves prioritization and time management. I focus on remaining organized, setting clear goals, and breaking tasks down into manageable steps. When faced with tight deadlines, I practice mindfulness techniques that help me stay calm and focused, enabling me to deliver my best even in high-pressure situations.

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What attracts you most to the Sales Development Representative position at Thomson Reuters?

I'm attracted to the Sales Development Representative position at Thomson Reuters because it presents an exceptional opportunity to grow in an innovative environment. The company's commitment to continuous learning and development resonates with my career goals, and I'm excited about the potential to contribute to impactful projects while being part of a highly collaborative and diverse team.

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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

298 jobs
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Full-time, hybrid
DATE POSTED
April 10, 2025

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