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Senior IAM Engineer - PAM

Thomson Reuters is looking for a skilled Information Senior Identity & Access Management Engineer for Privileged Access Management (PAM).
 

Be part of an exciting, fast-paced environment that will help Thomson Reuters to continue to be a leader delivering trusted content and technology that professionals and institutions need to make the right decisions. In this role, you will be responsible for assisting with engineering, operations, and monitoring of various PAM security solutions and infrastructure.

PAM is a strategic focus for Thomson Reuters and a cornerstone of the holistic IAM information security program.  The successful candidate for this role will deliver PAM/CyberArk subject matter expertise and lead specific projects supporting the company’s overall PAM strategy.

About the role:

In the role of Senior Identity & Access Management Engineer – PAM, you will:

  • Integrate various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases and networking Devices, middleware, etc.
  • Be hands-on with the automation & DevOps infrastructure of CyberArk multi-component products in a complex multi-platform environment
  • Develop and maintain solutions responsible for Workstation PAM, Server PAM (covering On-Prem and Cloud infrastructure) and Secrets Management
  • Build user-friendly processes for business consumption with an automated first approach
  • Work across internal and external teams to document and share IAM best practices for employees and contractors. 
  • Provide support and guidance to the internal IAM Team. 
  • Develop, maintain, monitor, and publish appropriate performance statistics and impact metrics.
  • Develop and maintain documentation, with a focus on self-service.
  • Ability to provide complex information security IAM risks and technical requirements into business digestible language.
  • Credential vaulting processes for various platforms and environments.
  • Assist with the architecture and design of identity solutions for the enterprise in a large and distributed environment.
  • Lead architecture, planning, and hands-on delivery of the enterprise-level IAM program, particularly privileged access management.
  • Work across internal and external teams to document and share IAM best practices for employees and contractors. 
  • Ensure overall IT strategy and architecture plans and standards are translated into IAM service programs, methods, and technologies and alignment with industry-leading IAM practices.
  • Advise Senior Management on PAM and IAM-related risks and security posture. 
  • Provide leadership and hands-on guidance to the internal IAM PAM Team. 
  • Participate and gather information for periodic compliance exercises for SOX and SOC security standards.
  • Troubleshoot and resolve complex technical problems impacting other teams using the PAM solution.
  • Ability to provide complex information security IAM risks and technical requirements into business digestible language.

About you:

You are a fit for the Senior Identity & Access Management Engineer – PAM role if you have…

  • A deep fluency with Identity & Directory platforms and authentication technologies such as CyberArk, BeyondTrust, Delinea, SAML, LDAP, LAPS, SCIM, OAuth, SailPoint, and Microsoft Active Directory.
  • Experience with solutions covering Workstation PAM, Server PAM (On-Prem and Cloud infrastructure) and Secrets Management
  • Experience with the scripting technologies and tools that drive automation and enable product teams and end-users to move towards self-service
  • Experience in the using/automating CyberArk Web Service APIs / SDK
  • Experience installing, configuring and customizing the CyberArk PAS platform and its components (PVWS, CPM, PSM, PTA, AAM, etc.)
  • Experience onboarding applications for password integration with a password manager
  • Experience operating within a 24x7 operational service.
  • Experienced in day-to-day operational support in adding and deleting accounts, applying policies, assigning safes, synchronizing failed accounts, and Password rotations.
  • A passion for solving problems and delivering high-quality solutions.
  • 5+ years of experience in Identity & Access Management
  • Authentication capability for cloud-based applications and infrastructure.
  • Ability to think strategically, balancing long and short-term priorities.
  • Experience working in Azure, GCP and AWS.
  • Sense for automation.

#LI-MW1

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

  • Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.





Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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What You Should Know About Senior IAM Engineer - PAM, Thomson Reuters

Thomson Reuters is on the lookout for a dynamic Senior Identity & Access Management Engineer specializing in Privileged Access Management (PAM) to join our energetic team in Toronto. If you're looking to thrive in a fast-paced environment that champions innovation and technology, then this role is tailor-made for you! Your expertise will help us steer our PAM strategy, a vital component of our IAM security framework. In this position, you’ll be hands-on, integrating CyberArk with various platforms while ensuring smooth operations across different environments. Your role will be crucial in developing automated solutions that not only enhance our PAM processes but also empower our teams with user-friendly systems. Collaboration is key, as you’ll work alongside various internal and external partners to document best practices and deliver insightful training to our IAM team. Your analytical skills will shine as you maintain performance metrics and tackle complex security challenges. We want someone who’s not just technically skilled but also has the passion to convey intricate information security concepts in layman's terms. With over five years of IAM experience, you'll be poised to influence the strategic direction of our security posture while enjoying the perks of a company that values continuous learning and work-life balance. Join us at Thomson Reuters and be part of a team that drives the future of trusted information solutions!

Frequently Asked Questions (FAQs) for Senior IAM Engineer - PAM Role at Thomson Reuters
What are the responsibilities of a Senior IAM Engineer - PAM at Thomson Reuters?

As a Senior Identity & Access Management Engineer - PAM at Thomson Reuters, you'll be responsible for engineering and overseeing various PAM solutions, focusing on integrations with platforms like CyberArk. You'll manage workstation PAM and server PAM across both on-prem and cloud environments, develop automation solutions, and facilitate cross-team collaborations to maintain best practices and documentation. Effectively communicating IAM risks in a business-friendly manner is also a crucial part of your role.

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What qualifications do I need to be a Senior IAM Engineer - PAM at Thomson Reuters?

To qualify for the Senior Identity & Access Management Engineer - PAM position at Thomson Reuters, candidates typically need a minimum of 5 years of IAM experience with a strong focus on privileged access management. Familiarity with CyberArk and related technologies such as SAML, LDAP, and OAuth is essential. Additionally, hands-on experience in automation, architecture design, and a capacity for troubleshooting complex security problems will be valued highly.

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How does Thomson Reuters support career development for Senior IAM Engineers - PAM?

Thomson Reuters is deeply committed to career development and growth for its employees, including those in the Senior Identity & Access Management Engineer - PAM role. You’ll benefit from a robust culture of continuous learning, along with resources for expanding your skillset in the rapidly evolving field of IAM. With mentorship opportunities, tuition reimbursement, and access to cutting-edge technologies, you'll be well-prepared to lead and innovate.

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What is the work-life balance like for a Senior IAM Engineer - PAM at Thomson Reuters?

At Thomson Reuters, we understand the importance of work-life balance for our Senior Identity & Access Management Engineers - PAM. With flexible work arrangements, including hybrid models that allow you to work from anywhere during certain periods, we strive to create an environment where you can manage your professional responsibilities while also attending to personal ones. We also emphasize mental health with dedicated days off and supportive resources.

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What technology stack does a Senior IAM Engineer - PAM at Thomson Reuters typically use?

In the Senior Identity & Access Management Engineer - PAM role at Thomson Reuters, you'll engage with a diverse technology stack, primarily focusing on CyberArk and its various components. Familiarity with cloud services like AWS, Azure, and GCP, as well as scripting tools for automation, will be crucial. Additionally, understanding directory technologies and authentication protocols is key to successfully managing our IAM initiatives.

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Common Interview Questions for Senior IAM Engineer - PAM
Can you describe your experience with CyberArk and its components?

When answering this question, discuss your hands-on experience with CyberArk, focusing on installation, configuration, and operational support. Mention specific components like PVWS, CPM, and PSM, and provide examples of how you've utilized them to enhance PAM processes. Demonstrating your depth of knowledge and practical application will be key.

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How do you approach integrating different platforms with CyberArk?

Your response should illustrate a systematic approach to integration. Discuss how you prioritize security and flexibility while connecting various platforms such as LDAP, databases, and servers. Provide examples of challenges you faced and how you overcame them, showcasing your technical and problem-solving skills.

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What strategies do you use for effective automation in IAM?

Describe specific tools or scripting languages you’ve used to drive automation in IAM processes. Consider sharing a case study where your automation efforts led to improved efficiency or reduced errors. Highlight any metrics that demonstrate the impact of your strategies in previous roles.

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How do you communicate IAM risks to non-technical stakeholders?

Crafting your answer around clear, business-oriented communication is crucial. Explain how you simplify complex IAM risks into digestible information using analogies or straightforward language. You can also mention any tools or documentation styles you have used to facilitate understanding and decision-making among stakeholders.

Join Rise to see the full answer
What has been your experience with compliance exercises such as SOX or SOC?

Share specific experiences where you played a role in compliance exercises. Highlight your understanding of the requirements and how you contributed to preparing for audits or assessments. Talk about your role in documenting procedures and ensuring that IAM practices align with compliance standards.

Join Rise to see the full answer
Can you provide an example of a significant challenge you faced in IAM and how you resolved it?

Use a STAR (Situation, Task, Action, Result) format to frame your response clearly. Pick a challenging scenario in your IAM career, explain the context, your role, the actions you took, and the results achieved. Emphasize your problem-solving abilities and lessons learned from the experience.

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What methods do you use to maintain and publish performance metrics in IAM?

Discuss your approach to gathering and analyzing IAM data, emphasizing how you identify critical metrics that reflect system performance. Explain any tools or dashboards you've used to present this information effectively, and how it informs your team's decision-making and strategic planning.

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How do you ensure your IAM solutions are adaptable to a changing technological landscape?

Talk about your commitment to professional development and staying updated on industry trends. Describe how you proactively assess emerging technologies that could enhance IAM processes. Providing an example of a specific adaptation you've driven in response to change would strengthen your answer.

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What role does collaboration play in your work as a Senior IAM Engineer?

Illustrate the importance of collaboration in IAM projects, mentioning various teams you’ve worked with and how cross-functional communication has led to successful outcomes. Share anecdotes that highlight your teamwork skills and ability to foster collaboration.

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How do you handle high-pressure situations where IAM systems are compromised?

In your answer, convey the calmness and systematic approach you take during crises. Discuss your incident response protocols and how you prioritize actions for issue resolution. Mention your ability to lead teams effectively under pressure and learn from each incident to strengthen security moving forward.

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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

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DATE POSTED
April 16, 2025

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