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General Application

Traditional surveys fall short in today’s world. That’s why we built ThoughtExchange, a platform powered by cutting-edge AI that enables leaders to connect with their communities and gain immediate, actionable insights that drive meaningful change.


From school districts to Fortune 500 companies, we empower thousands of leaders with the quality data they need to make a real impact. Our mission drives us, and we’re committed to creating positive change alongside a team of brilliant, diverse, and collaborative individuals. Thanks to these efforts, we’ve been recognized among Best Companies' Group Inclusive Workplaces and named one of Canada’s Top Growing Companies for the past five years.


At ThoughtExchange, we’re reshaping community and employee engagement for good. If you’re passionate about making a difference, we’d love to have you join our journey.


We're often growing our teams and haven't yet posted for a role you might be a great fit for. Send us your resume and tell us why you think you would be a good match for ThoughtExchange and what role or department interests you. We will be in touch if an opportunity comes up that matches your skills.


If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out, apply, and tell us more about yourself in your application. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 


ThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates participating in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.


What we offer: ThoughtExchange wants to ensure our people are heard, supported, and cared for—so we invest in our employees. We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and life. We are proud to offer our employees the following:


Benefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Maple, Inklebot, and Headspace which support our employees' primary care, mental health, and wellness needs.


Flexibility: We’ve been remote-first for over ten years. We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.


Ownership: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company.


Culture: We walk the walk when it comes to our product and ensure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.


Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, considering the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. 


Connection: In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every 1-2 years in some pretty cool locations. We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel. 


Growth: You can join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.

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CEO of ThoughtExchange
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What You Should Know About General Application, ThoughtExchange

If you're looking to make a difference with a company that values your unique contributions, ThoughtExchange is the place for you. As a leader in the AI-driven survey and engagement solutions space, we focus on enhancing community and employee engagement for organizations ranging from school districts to Fortune 500 companies. In our mission to foster positive change, we embrace a culture of inclusivity and collaboration. We're constantly on the lookout for passionate individuals who want to join our remote team. Even if you don’t see a job that fits just yet, we invite you to submit an application as a General Application. Share your resume and tell us what role excites you! Our decision-making processes are transparent and everyone’s opinions matter here at ThoughtExchange, which is evidenced by our recognition as one of Canada's Top Growing Companies and as an inclusive workplace. We also prioritize well-being with comprehensive benefits, including generous paid time off and mental health support. It's not just about what you can bring to us; it’s about how we can support your success. Join us on this exciting journey, and let’s reshape the future together.

Frequently Asked Questions (FAQs) for General Application Role at ThoughtExchange
What should I include in my General Application for ThoughtExchange?

When applying for a General Application at ThoughtExchange, it's essential to include your resume and a personalized cover letter. In your cover letter, explain why you’re interested in joining ThoughtExchange, what role or department you’re drawn to, and how your unique skills could contribute to our mission of positive change.

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What are the workplace benefits offered by ThoughtExchange for remote employees?

ThoughtExchange offers a robust benefits package for its remote employees, emphasizing health and wellness from day one. This includes flexible extended benefits, maternity and parental leave top-up programs, and company-wide mental health days. We also provide access to health resources like Maple, Inklebot, and Headspace, ensuring our employees' well-being is prioritized.

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How does ThoughtExchange promote a diverse workforce in its General Application process?

ThoughtExchange is firmly committed to fostering diversity and inclusion in the workplace. In the General Application process, we encourage candidates from all backgrounds, genders, and experiences to apply, even if they don't meet every single requirement. Our aim is to create an equitable selection process where diverse perspectives are valued and welcomed.

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What does the culture at ThoughtExchange look like for remote employees?

At ThoughtExchange, the culture of inclusion and collaboration extends to all remote employees. We emphasize mutual trust, ensuring everyone feels empowered to do their best work. Regular company-wide meetings and virtual events foster connection, and our #gratitude Slack channel encourages recognition of team members' contributions.

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What opportunities for professional development does ThoughtExchange offer?

ThoughtExchange believes in continuous learning and growth for its employees. We provide access to regular anti-racism, diversity, equity, and inclusion sessions, as well as learning and development opportunities. Employees can also benefit from an annual Professional Development stipend and a Company Coach to help them advance their careers.

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Common Interview Questions for General Application
Why do you want to work for ThoughtExchange?

When answering this question, highlight your passion for making a positive impact and your alignment with ThoughtExchange's mission of enhancing community and employee engagement. Share specific aspects of their culture or initiatives that resonate with you.

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How do you prioritize tasks in a remote environment?

Discuss strategies you use to manage your time effectively, such as setting clear goals, using digital tools for task management, and maintaining open communication with team members to stay on track with group projects.

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What experience do you have with data analysis?

Provide examples of your experience with data analysis, particularly in relation to surveys and engagement metrics. Highlight any tools you've used and how your analysis led to actionable insights or improvements in past roles.

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How do you manage collaboration within a remote team?

Emphasize your use of communication tools that facilitate collaboration, like video calls, chats, or project management platforms. Share examples of how you've successfully worked on team projects remotely and the importance of clear communication.

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Describe a challenge you faced in a previous role and how you overcame it.

Choose a relevant challenge that emphasizes your problem-solving skills. Explain the situation, the steps you took to address it, and the outcome, focusing on what you learned from the experience and how it can benefit ThoughtExchange.

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How do you approach giving and receiving feedback?

Discuss your belief in constructive feedback's importance and how you deliver feedback in a respectful, supportive manner. Share how you react to feedback and any strategies you have for implementing suggestions to improve your work.

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What would you bring to ThoughtExchange that sets you apart?

Identify a unique skill set or perspective that you possess, related to ThoughtExchange’s goals. Whether it’s a particular technical skill, a diverse background, or innovative ideas for community and employee engagement, make sure to articulate how this would benefit the company.

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How do you stay updated with industry trends and advancements?

Talk about the resources you utilize, such as industry publications, online courses, webinars, and networking opportunities. This shows your commitment to professional development and keeping pace with advancements relevant to ThoughtExchange's work.

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What role does teamwork play in your working style?

Emphasize the value that teamwork brings to achieving goals. Provide examples of how collaboration and leveraging team members' strengths have led to successful outcomes in your past roles.

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What excites you about the possibility of joining a company like ThoughtExchange?

Express your enthusiasm for the mission of fostering engagement and positive change, and mention how ThoughtExchange's values resonate with your career ambitions and personal values, aligning with your desire to contribute meaningfully.

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Thoughtexchange™ is The Group Insight Platform™ that brings an empowered community together to work toward common solutions. Collaborative leaders use Thoughtexchange to hear the community’s thoughts and surface and develop the best ideas. Stakeho...

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Full-time, remote
DATE POSTED
April 4, 2025

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