The Strategy & Operations Manager at TILT will focus on scaling operations for Tilt Studios, tackling high-impact problems, streamlining processes, and driving growth. This involves working collaboratively with cross-functional teams, utilizing data for decision-making, and building scalable workflows.

Candidates for the Strategy & Operations Manager role at TILT should have a minimum of 2 years of experience in operations, strategy, BizOps, or SalesOps, ideally in a fast-paced startup. Strong business intuition, project management skills, and the ability to utilize data effectively are essential.

TILT values experience particularly in operations and strategy within quick-moving environments. Background knowledge in creative sectors or fashion buying is considered a big plus, as it can enhance understanding and contribute to innovative solutions.

The Strategy & Operations Manager plays a critical role in aligning operational strategies with TILT's mission of making shopping accessible and enjoyable. By streamlining processes and driving growth, they help elevate the overall shopping experience for customers.

TILT offers competitive compensation of £60K - £80K plus stock options, flexible working arrangements, 29 days PTO, gym access, a tech budget, and pension contributions, creating a supportive work-life balance for the Strategy & Operations Manager.

When answering this question, pick a specific example showcasing your problem-solving skills. Discuss the context, the actions you took to resolve the issue, and the measurable impact of your solution.

Outline strategies that focus on process improvements, technology implementation, or employee training. Concretely relate your strategies to TILT's objectives of making shopping more enjoyable and accessible.

Explain your method for determining priorities, using frameworks such as the Eisenhower Matrix or any tools you utilize. Relate it to real experiences where you successfully managed competing demands.

Discuss your proficiency with data tools and methods in detail. Provide examples of how data analysis led to informed decision-making or process improvement in your previous roles.

Emphasize the importance of teamwork in a startup environment, sharing an experience where collaboration led to successful project outcomes. Highlight your communication and interpersonal skills.

Select a situation where change was necessary, and explain how you adapted to it. Detail the challenges faced, actions taken, and the successful outcomes achieved.

Share creative process improvement ideas relevant to TILT's goals. Discuss how they could lead to enhanced customer engagement and operational effectiveness.

Explain your methods for researching industry trends, such as following relevant publications, participating in forums, or networking with industry professionals. Give examples of how this knowledge influences your work.

Mention specific tools that facilitate project management, like Asana or Trello. Reflect on their features and how they help you stay organized and meet deadlines effectively.

Discuss metrics such as efficiency improvements, customer satisfaction ratings, or sales growth that could indicate success. Explain how you would utilize data to track these metrics and adjust strategies as needed.