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Director of Product, Hardware

Who We Are


At Tonal, we know firsthand that too many hurdles stand between each of us and our fitness goals. Drawing on decades of research and a diverse team of experts, we have created the most intelligent strength training system available that makes working out more efficient, effective, and engaging. 

We are applying our collective knowledge and creativity to reimagine working out, leveraging hardware, software, video content, artificial intelligence and computer vision to help customers achieve their fitness goals.

 

We're passionate about building products that help our customers thrive.


Overview


As Director of Product for Hardware, you will lead the strategy and evolution of Tonal’s hardware products, including the Tonal Trainer and Accessories. You will be responsible for identifying opportunities for growth through hardware product innovation and working cross-functionally to bring concepts to life.

What You Will Do

  • Strategically evolve and grow hardware products and accessories to constantly deliver a better user experience and better business outcomes for Tonal

  • Identify opportunities via market research, customer interviews, and analytics, in partnership with product marketing

  • Conceptualize, define, and drive hardware initiatives in partnership with engineering, design, and programs teams

  • Work with operations teams and suppliers to drive down cost of good sold (COGS) for hardware products

  • Lead product requirements creation including definition of use cases, user experience and feature specifications to detail how products and product features should be built

  • Manage prioritization and trade-offs among customer experience, performance, profitability, and operational support load

  • Grow and lead a team of product managers to execute on hardware product deliverables.

  • Build consensus around product strategy and definition

  • Manage multiple concurrent hardware initiatives

  • Proactively communicate details and progress to senior management and the rest of the organization

Who You Are

  • 9+ years of product management experience preferably with combined HW/SW products, with 3+ years of managing product managers.

  • Passionate about health and fitness and helping our members be their strongest

  • Proven success leading the development and launch of consumer electronics devices, including both hardware and software components

  • Understanding of hardware unit economics, business modelling, refresh timelines, and development costs

  • Very analytically rigorous but also a consumer-experience-first thinker

  • An extremely creative thinker, always challenging and improving your work

  • Ability to work under pressure and meet tight deadlines

  • Very high attention to detail and organization

  • Highly effective communicator

Extra Credit

  • Engineering degree

  • Experience working on technology related to strength training, exercise, or health and fitness

  • MBA or other advanced degree

At Tonal, we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We don’t just appreciate differences, we celebrate them, and we always seek people that represent a wide variety of backgrounds. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what we’re looking for (even if you don’t check every single box), send us your application. We would love to hear from you!

 

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration, and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, accessibility@tonal.com. All requests will be addressed and responded to in accordance with Tonal’s Accessibility Policy and local legislation.

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CEO of Tonal
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Krystal Zell
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Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Product, Hardware , Tonal

At Tonal, we understand that achieving your fitness goals can sometimes feel daunting, and that's why we’re on a mission to eliminate those hurdles. As the Director of Product for Hardware, you'll play a pivotal role in shaping the future of our innovative strength training products, like the Tonal Trainer and its accessories. Your strategic vision will help us evolve these hardware offerings to enhance user experience and drive business growth. You'll lead a talented team and work closely with cross-functional partners to identify growth opportunities based on market research, customer insights, and analytics. With your extensive experience overseeing both hardware and software products, you’ll be at the forefront of conceptualizing and implementing initiatives that not only prioritize performance and customer satisfaction but also ensure operational efficiency. Your creativity and analytical mindset will challenge the status quo, while your leadership will inspire the team to tackle multiple projects. If you’re passionate about health and fitness and want to help our community become their strongest, we would love to have you join us in San Francisco as we continue to redefine the fitness industry!

Frequently Asked Questions (FAQs) for Director of Product, Hardware Role at Tonal
What responsibilities does the Director of Product, Hardware at Tonal have?

The Director of Product, Hardware at Tonal is primarily responsible for shaping the strategy and evolution of hardware products, such as the Tonal Trainer. This includes leading cross-functional initiatives, conducting market research, defining product requirements, and managing the development process from concept to launch. Additionally, this role involves mentoring a team of product managers, ensuring that products meet both customer expectations and business goals.

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What qualifications are required for the Director of Product, Hardware position at Tonal?

Candidates for the Director of Product, Hardware position at Tonal should have over 9 years of product management experience, with at least 3 years in a leadership role. A strong background in both hardware and software product development is essential. Applicants should also demonstrate a passion for health and fitness, analytical rigor, creative thinking, and excellent communication skills. An engineering degree or MBA is considered a plus.

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How does the Director of Product, Hardware contribute to customer experience at Tonal?

The Director of Product, Hardware at Tonal plays a crucial role in enhancing customer experience by leading initiatives that improve product usability and functionality. This involves gathering and analyzing customer feedback, defining user experience goals, and collaborating with engineering and design teams to ensure that the hardware products not only meet but exceed user expectations.

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What kind of work environment can a Director of Product, Hardware expect at Tonal?

The work environment at Tonal is dynamic and collaborative, with a strong focus on innovation and teamwork. As the Director of Product, Hardware, you will be surrounded by passionate colleagues who are dedicated to transforming the fitness landscape. Tonal emphasizes diversity and inclusion, striving to create an environment where everyone can contribute their unique perspectives.

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What opportunities for growth does Tonal offer to the Director of Product, Hardware?

At Tonal, the Director of Product, Hardware has numerous opportunities for professional growth, such as leading innovative product initiatives, mentoring a team, and working on cutting-edge technology. Tonal encourages its employees to embrace continuous learning and development, contributing to both personal and organizational success.

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Common Interview Questions for Director of Product, Hardware
Can you describe your experience with hardware product management?

When answering this question, focus on specific hardware products you have managed, detailing your role in the product lifecycle, from conception to launch. Highlight your ability to work across teams and your understanding of hardware economics and user experience.

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How do you prioritize features for hardware products?

Discuss your method for balancing customer needs, business goals, and technical feasibility. Emphasize using data-driven insights and stakeholder feedback to inform feature prioritization and ensure alignment with overall product strategy.

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What strategies do you use to understand customer needs?

Share your approach to gathering customer insights, such as conducting interviews, surveys, and market research. Make sure to explain how you translate this information into actionable product features that enhance user satisfaction.

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How do you handle tight deadlines in product development?

Explain how you manage project timelines through careful planning, prioritization, and clear communication with your team. Provide examples of how you've successfully navigated past deadlines without compromising quality.

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What do you consider when developing product requirements?

Detail your process of engaging stakeholders to gather diverse perspectives, creating use cases, and ensuring requirements align with user needs and technical specifications. Stress the importance of clarity and detail in your documentation.

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How do you measure the success of a hardware product?

Discuss key performance indicators (KPIs) you track post-launch, such as user satisfaction, engagement levels, and sales metrics. Highlight your method for using feedback and data to iterate and enhance the product.

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Can you provide an example of a successful product launch you've led?

Share a specific example, outlining your role, the challenges faced, the strategies employed, and the overall impact of the launch. This showcases your ability to lead complex initiatives and deliver results.

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What do you think is the future of hardware in the fitness industry?

Express your vision based on current trends, technological advancements, and user behaviors. Discuss how innovation in hardware can enhance user engagement and results in fitness, aligning this with Tonal's mission.

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How do you foster collaboration among cross-functional teams?

Demonstrate your strategies for creating a collaborative environment, such as regular meetings, open communication channels, and team-building activities. Emphasize the importance of aligning goals and maintaining transparency.

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How do you approach cost management for hardware products?

Explain your understanding of cost structures in hardware production and your methods for working with suppliers and manufacturing teams to optimize costs while maintaining quality and user experience.

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Tonal – the world’s most intelligent fitness system – enables you to be your strongest by providing an effective fitness program tailored to you, your goals, and your schedule. Combining cutting-edge, all-in-one equipment and personalized video gu...

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Full-time, on-site
DATE POSTED
March 21, 2025

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