Production Tech
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Location
Trek Store CambridgeSummary
Job Description
As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.
What you’ll experience on the job:
Flexible work schedule
Opportunity for increased pay based on efficiency and production level
Minimal interaction with customers
Access to a full complement of the industry’s best tools
Potential for paid travel to other US based Trek Stores
What you’ll bring to the team
Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
Trek Benefits
• Flexible and fun company culture
• Competitive health care -- PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount
We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Average salary estimate
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If you're a bike enthusiast looking to join a dynamic team, the Production Technician role at Trek Store Cambridge is perfect for you! Here, no two days are the same. As a Production Technician, you'll have the chance to take on the rewarding challenge of keeping bikes in peak condition while forging lasting relationships with their owners. Your main priority will be to execute repairs quickly and accurately, ensuring every rider experiences the joy of a well-maintained bicycle. We believe in empowering our employees, so you'll have access to fantastic tools and flexible scheduling, along with opportunities for increased pay based on your efficiency and production levels. Moreover, you'll experience minimal customer interaction, letting you focus on mastering the craft of bike repair. Plus, with potential paid travel to other Trek Stores, you can expand your horizons while doing what you love. At Trek, we value a self-motivated attitude, communication skills, and a passion for learning, creating an environment where everyone is encouraged to grow. Join us and be part of a team that believes in quality work and incredible hospitality. Are you ready to pedal your career forward with us?
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