Dynamics Consultant
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow.
Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.
The role will require the candidate to be responsible for:
- Leading workshops across business requirements, process mapping and use cases for Microsoft Dynamics Sales & Service implementations in a client facing role
- Managing project timelines, project documentation and hitting required deadlines, ensuring the project is on track and escalating as required
- Introducing formal requirement specifications and workflow documentation
- Be responsible for working directly with solution architects and developers to ensure the solution meets the business needs
- Managing and upskilling junior Microsoft Dynamics internal resources
Able to engage and impress at client Director and Exec level stakeholders both on the business side and technical side. A Microsoft Dynamics 365 Functional Consultant will possess a blend of the following skills.
Functional Requirements
- Experience as a business analyst / functional dynamics 365 consultant
- Experience across systems audits, requirements gathering and process mapping
- Creating functional and technical design documentation
- Creating end user acceptance testing scripts and supporting UAT process
- Creation of end user support and training material
Technical Requirements:
- Understanding of Sales and Customer Service Processes
- Experience customising, configuring and developing Dynamics 365 CRM solutions
- Experience building apps within D365 Sales/Customer Engagement (CE)
- Experience customising and configuring D365 Customer Service
- Good understanding and experience in Microsoft Power Platform
- Understand and experience in building Microsoft PowerApps
- An understanding of HTML code desirable
- An understanding of SQL desirable
- Certifications within Microsoft Dynamics or Power Platform desirable
General skillset
- Can lead as well as manage project teams
- Comfortable being hands on and managing key client accounts
- Comfortable in delivering presentations and demonstrations to stakeholders
- Worked across accounts with sizeable budget and multiple markets
- Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships
- Ability to work at pace and retain a keen attention to detail
- A willingness to travel (if and when required)
Desirable skills:
- Love for sports
- Great self-starting attitude keen to join an entrepreneurial organisation where every working day is different
We have a list of flexible benefits that we offer; as a taste:
- Hybrid working: we'd love for you to come into our office at least 2-3 days a week, especially during your onboarding
- Performance planning: potential to have a salary increase every 6 months and progress your career
- Discretionary company bonus
- Tickets to sporting events
- Renowned Team Days and events (this June, we went to Spain)
- Lunch on a Wednesday, breakfast and continuous supply of snacks
- Private healthcare schemes
- Cycle to work scheme
- Learning and Development opportunities, including certification in certain areas
Average salary estimate
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Join the dynamic team at Two Circles as a Dynamics Consultant, where your passion for sports and technology will thrive! At Two Circles, we specialize in Sports & Entertainment Marketing, helping clients understand and connect with their fans to drive engagement and revenue growth. In this exciting role, you will lead workshops focusing on business requirements, process mapping, and use cases for Microsoft Dynamics Sales & Service implementations. Your responsibilities will include managing project timelines and ensuring all documentation is accurate and up-to-date, allowing us to hit our deadlines seamlessly. Collaborating with solution architects and developers, you’ll play a vital role in ensuring our solutions meet client needs effectively. This is not just a job; it’s an opportunity to engage with senior-level stakeholders and upskill junior Microsoft Dynamics resources. To succeed as a Dynamics Consultant, you’ll need to bring your experience as a business analyst, along with your deep understanding of sales and customer service processes. Your hands-on approach to managing projects and building relationships will be key to our collective success. Plus, if you have a love for sports and are ready to work in an entrepreneurial environment where every day brings new challenges, this is the perfect role for you! We also offer fantastic benefits like hybrid working, potential salary increases, and even tickets to sporting events. Come be part of a team that is passionate about both technology and sports at Two Circles!
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Two Circles operates as a sports marketing agency. The companys services include understanding customers, solving complex customer-relationship management problems, and sponsorship, driving experience & revenue through technology tools, data manag...
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