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Job details

​Administrative Assistant

Department

BSD PED - Neonatology - Administration


About the Department

With a bed capacity of 71 beds, the NICU in Comer Children's Hospital is one of the largest Level III NICUs in Chicago and a major referral center for the sickest newborn infants with the most complex conditions. It has close to 900 admissions per year accounting for nearly 19,000 patient bed-days. In collaboration with the Maternal-Fetal Service, Neonatology runs the University of Chicago Perinatal Network with over 10 affiliated community hospitals. A state-of-the-art facility, the NICU offers critically-ill infants with innovative mode of interventions including ECMO which can be provided for up to three infants at a time with a special group of technicians supplementing our NICU nursing staff; nitric oxide treatment for babies with hypoxic respiratory failure; oscillator support for babies with severe air leak syndrome; in-dwelling gas monitoring to minimize the use of phlebotomy; on demand EEG, and the capability for 24-hour EEG monitoring.


Job Summary

The Administrative Assistant provides high-level administrative and analytical support, identifies and improves operational processes, and enhances the efficiency of assigned section(s). Performs comprehensive administrative tasks to facilitate the daily operations of one or more sections, including managing schedules, coordinating meetings and events, and maintaining records. The ideal candidate should possess strong organizational and communication skills, be proficient in office software, and have a knack for problem-solving.

If you are a dedicated and detail-oriented professional with a passion for providing top-notch administrative support, we invite you to join our team and play a vital role in our success.

Responsibilities

  • Provide daily administrative support to clinical and program leaders within the section(s). 

  • Provide administrative assistance including project plans, scheduling meetings, coordinating resources, planning, and execution of deliverables for standing meetings, lectures, and projects within the assigned section(s). Track and help drive completion of key deliverables and follow up on outstanding items. 

  • Provide and manage administrative, expense, and logistic support for one or more sections, including but not limited to project schedules, calendar management, room reservations, expense management, travel logistics, and faculty and staff recruitment efforts, all with a sense of urgency and utmost confidentiality. 

  • Prep, set up, execute, and follow up on meetings, interviews, functions, and projects ensuring oversight is well-coordinated, timely, and effective. 

  • Organize and manage meetings and other section initiatives. Enhance and continually refine the onboarding process for new faculty, staff, and trainees, while also providing hands-on assistance with their onboarding needs. 

  • Oversee the Medical Staff Office credentialing, re-credentialing, licensure, and certification processes for faculty, academic personnel, and Advanced Practice Providers. Track and help drive completion of key deliverables and follow up on outstanding items. 

  • Provides confidential and high-level administrative support for a leader. Stays informed of activities relating to University programs and initiatives, apprising the leader of issues when deemed necessary. Coordinates information flow from leader's office to University. May staff Board of Directors meetings. Relieves leaders of administrative responsibilities. 

  • Initiates correspondence and other written materials under own signature or for signature of the leader. Triages emails and telephone calls for action. Resolves routine and complex inquiries. May act as liaison to Board of Directors. 

  • Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. May manage a portion of the leader’s budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports. 

  • Prepare special reports and summaries, assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Maintains the leader’s calendar, exercising considerable discretion and judgment as to priorities and effective use of the leader’s time. 

  • Performs other related work as needed. 


Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).


Work Experience:

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.


Certifications:

---

Preferred Qualifications 

 

Education: 

  • Bachelor’s degree. 

 

Experience: 

  • Previous experience in progressively responsible administrative support roles within an academic healthcare setting. 

  • Experience leading at least one sizable, complex project, preferably serving multiple and/or competing constituencies. 

 

Preferred Competencies  

  • Knowledge of project management concepts and best practices, such as resource allocation, budget, and schedule management, as well as the standard methods for communicating project updates to leadership. 

  • Self-starter who can operate in a complex administrative environment with limited oversight.  

  • Ability to manage competing priorities, work simultaneously on multiple initiatives, and meet deadlines. 

  • Ability to handle confidential and sensitive materials and situations. 

  • Strong verbal and writing skills; ability to communicate clearly and effectively.  

  • Proficiency in Microsoft Office. 

  • Strong analytical and organizational skills. 

  • Proficiency in interacting comfortably with a wide range of professionals, from physicians and nurses to senior executives, faculty, and staff, fostering familiarity and a sense of comfort in a diverse academic healthcare environment. 

  • Ability to develop collaborative relationships throughout the organization. 

  • Familiarity working in an academic medical center environment. 

 

Working Conditions 

  • Office environment. 

 

Application Documents  

  • Resume (required) 

  • Cover letter (required) 


When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Job Family

Administration & Management


Role Impact

Individual Contributor


Scheduled Weekly Hours

40


Drug Test Required

Yes


Health Screen Required

Yes


Motor Vehicle Record Inquiry Required

No


Pay Rate Type

Salary


FLSA Status

Exempt


Pay Range

$60,000.00 - $90,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.


Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.


Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ​Administrative Assistant, UChicago Medicine

If you’re looking for an exciting opportunity as an Administrative Assistant at the University of Chicago within the Neonatology department, then we want to hear from you! Here, you will provide essential support to our clinical and program leaders, ensuring our state-of-the-art NICU continues to run smoothly and effectively. Imagine being a part of a team that handles nearly 900 admissions each year, playing a crucial role in the daily operations of one of the largest Level III NICUs in Chicago. Your days will be filled with dynamic tasks such as managing schedules, coordinating meetings, and driving the completion of key deliverables. We’re all about teamwork and communication, so your organizational skills will shine as you help enhance processes and improve efficiencies. Whether it’s prepping for a pivotal meeting, assisting with onboarding new staff, or tackling project logistics, your contributions will significantly impact our department. Strong problem-solving skills, proficiency in office software, and a passion for providing outstanding administrative support are what we’re looking for. Plus, with our range of structured responsibilities, you’ll have the chance to take ownership over your work and develop professionally within a collaborative, innovative environment. If this sounds like the right fit for you, along with being an integral part of pioneering medical care, then apply today to join our team as an Administrative Assistant at the University of Chicago!

Frequently Asked Questions (FAQs) for ​Administrative Assistant Role at UChicago Medicine
What are the main responsibilities of an Administrative Assistant at the University of Chicago?

An Administrative Assistant at the University of Chicago plays a crucial role in managing various administrative tasks. This includes providing high-level support to clinical and program leaders, coordinating meetings, managing schedules, and handling project logistics. Additionally, the Administrative Assistant is responsible for overseeing credentialing processes and ensuring that communication flows effectively within the department, contributing to the overall efficiency of the Neonatology department.

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What qualifications are needed for the Administrative Assistant position at the University of Chicago?

To qualify for the Administrative Assistant position at the University of Chicago, candidates should have at least 7 years of relevant work experience. While a vocational training background is essential, a Bachelor’s degree is preferred. Strong organizational and communication skills, proficiency in Microsoft Office, and the ability to handle confidential information are key competencies that would prepare candidates for success in this role.

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How does the University of Chicago support the professional development of its Administrative Assistants?

The University of Chicago values the professional growth of its Administrative Assistants by providing opportunities to work on complex projects and developing administrative goals and policies. Candidates will have the chance to refine their skills in a collaborative and innovative environment, gaining experience that contributes both to personal development and to the overall success of the Neonatology department.

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What is the work environment like for an Administrative Assistant at the University of Chicago?

The work environment for an Administrative Assistant at the University of Chicago is office-based, characterized by collaboration with clinical leaders and a deep commitment to enhancing the quality of care within the Neonatology department. This role requires a proactive approach, flexibility, and the ability to manage multiple priorities in a fast-paced, academic healthcare setting.

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What benefits does the University of Chicago offer to its Administrative Assistants?

Administrative Assistants at the University of Chicago are eligible for a wide range of benefits, including health and retirement plans, paid time off, and opportunities for professional development. These benefits are designed to support the well-being and work-life balance of employees, allowing them to thrive both personally and professionally within the institution.

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Common Interview Questions for ​Administrative Assistant
What experience do you have in managing schedules and coordinating meetings as an Administrative Assistant?

In responding to this question, discuss specific examples of how you effectively managed complex schedules. Highlight your organizational strategies, the tools you used, and your ability to prioritize tasks. Be sure to convey how your role improved the team's efficiency and communication.

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Can you describe a time when you had to handle a confidential situation?

When answering this question, emphasize your understanding of confidentiality standards and provide a specific instance where you managed sensitive information. Discuss the steps you took to ensure discretion and how you navigated the situation while maintaining professionalism.

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How do you prioritize multiple tasks in a busy work environment?

To tackle this question, explain your approach to prioritization, such as using lists, project management software, or deadlines to determine urgency and importance. Share an example of a busy period and how your strategies led to success in meeting deadlines without compromising quality.

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What software tools are you proficient in and how have you used them in your previous roles?

Be specific about the office software you are comfortable with, especially Microsoft Office. Share examples of tasks where you utilized these tools, such as creating reports, managing calendars, or organizing events. Highlight how your skills enhanced overall productivity.

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How do you ensure effective communication with various stakeholders, such as faculty and staff?

Discuss your strategies for communication, such as maintaining clarity, adapting your style to your audience, and ensuring follow-up. Provide an example of a situation where effective communication led to a successful outcome, showcasing your interpersonal skills.

Join Rise to see the full answer
Describe how you would assist in onboarding new staff members.

Outline your approach to onboarding, including preparing welcome materials, scheduling orientation sessions, and ensuring that new staff feel comfortable in their roles. Use a past example if possible to illustrate your attention to detail and commitment to fostering a supportive environment.

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What do you consider key qualities of an effective Administrative Assistant?

In your response, highlight qualities such as strong organization, effective communication, attention to detail, and adaptability. Relate these qualities to your past experiences, demonstrating how they contribute to the success of the team and further organizational goals.

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Can you give an example of a complex project you managed and how you ensured its success?

Share a specific example of a project where you successfully managed various elements, such as budget tracking, scheduling meetings, and stakeholder communication. Emphasize how your project management skills and proactive approach led to a positive outcome.

Join Rise to see the full answer
How do you handle stress and tight deadlines?

Discuss strategies you employ to maintain composure and focus, such as breaking tasks into manageable steps, maintaining clear communication, and seeking support if needed. Share an example where your stress management skills enabled you to meet a tight deadline without compromising quality.

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What attracts you to the Administrative Assistant position at the University of Chicago?

Express your enthusiasm for the mission of the University of Chicago, particularly in relation to the Neonatology department. Discuss how the role aligns with your skills and career goals, and convey your desire to contribute to an innovative and collaborative healthcare environment.

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Full-time, on-site
DATE POSTED
April 13, 2025

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