Account Manager (Istanbul, hybrid)

As an Account Manager at this dynamic company, your primary responsibilities will include acting as the main point of contact for B2B clients like car rental companies, building strong customer relationships, and training sales teams on effective product selling techniques. You'll also monitor sales data, identify improvement opportunities, and achieve B2B sales targets while establishing relationships with potential clients to facilitate successful deals.

To qualify for the Account Manager position, candidates should have a minimum of 2 years of experience in account management or a similar role. It's beneficial to have a background in the car rental market or related fields such as car dealerships or tire sales. Proficiency in English (B1+) and fluency in Turkish (C2) are essential for effective communication and client engagement.

Yes, the Account Manager position may require occasional travel to various sales points to conduct training and support clients directly. This travel ensures that you can effectively manage client relationships and tailor support to the needs of the sales teams at different locations.

For the Account Manager position, the working hours are set from Monday to Friday, 9 AM to 6 PM. This structure allows for a balanced work-life dynamic while providing the flexibility of remote work on days when travel to partner meetings and sales outlets isn't necessary.

In addition to a competitive salary, Account Managers will enjoy several benefits including official employment according to the Turkish labor code, paid vacation based on the Turkish calendar, transport expense compensation, basic medical insurance, and food vouchers. This comprehensive benefits package helps support your well-being and job satisfaction.

To build strong relationships with B2B clients as an Account Manager, I would prioritize open communication and trust. Initially, I would assess their unique needs and challenges, provide tailored solutions, and remain proactive in follow-ups. Regular meetings and feedback loops help maintain the relationship while showcasing my commitment to their success.

In my previous role, I encountered a situation where a key client was unsatisfied with our service. I swiftly arranged a meeting to fully understand their concerns and worked collaboratively with our internal teams to create a custom solution that addressed their issues. This proactive approach not only resolved the problem but also strengthened our partnership.

To achieve B2B sales targets, I would analyze market trends and customer data to inform my sales approach. I would leverage targeted marketing campaigns and ongoing client training, ensuring they were equipped to sell our products effectively. Regularly reviewing performance metrics would further allow me to adapt strategies to meet or exceed sales goals.

I ensure clients are effectively trained by developing structured training programs that fit their learning pace. In addition to initial training sessions, I provide ongoing support and resources. Following up with clients post-training allows me to gather feedback and address any gaps in their understanding.

I have over two years of experience working as an account manager in the car rental market. My role involved liaising with various car rental agencies and understanding the industry's sales dynamics, which equipped me with the insights to drive results and build effective partnerships in this sector.

I view client feedback as an essential tool for improvement. When receiving positive feedback, I acknowledge and reinforce those successful behaviors. For negative feedback, I actively listen, validate their concerns, and respond with actionable strategies to improve the experience, demonstrating our commitment to their satisfaction.

In my last role, I trained a sales team on a new product launch. By creating engaging training materials and conducting interactive workshops, I ensured the team was excited about the product. Follow-up sessions helped solidify their understanding, leading to a successful sales period post-launch and a notable increase in product uptake.

I utilize CRM software to track sales metrics and client interactions effectively. Tools like Salesforce offer comprehensive analytics that enable me to monitor pipeline performance and adjust strategies proactively. Keeping organized records also supports seamless communication with team members to enhance collaboration.

I plan to leverage my experience and industry connections to identify potential partners in European markets. By conducting market research and engaging with local businesses, I can foster connections that align with our mission while ensuring we adhere to the specific needs of those regions.

As an Account Manager, I’m motivated by the challenge of solving client issues and contributing to their success. Each successful partnership and closed deal brings a sense of accomplishment, and I thrive on the dynamic nature of the role, where no two days are the same and learning opportunities abound.