Clinical Coordinator

As a Clinical Coordinator at Ultimate Care NY, your main responsibilities will encompass coordinating patient care by communicating effectively with both clients and nursing staff. You'll facilitate connections with managed care plans, process referrals for medical services, assist patients in acquiring medical equipment, and manage patient documentation while upholding HIPAA compliance. This role is vital in ensuring a seamless flow of information and efficiency in clinical operations.

To apply for the Clinical Coordinator position at Ultimate Care NY, you’ll need at least a High School Diploma or equivalent. Bilingual in English and Spanish is a must, along with a minimum of two years of administrative experience in healthcare settings. Familiarity with electronic health records and a strong attention to detail are essential to excel in this role.

The Clinical Coordinator at Ultimate Care NY works from Monday to Friday, with a schedule from 9 am to 5:30 pm. This full-time position is located on-site at our Brooklyn HQ, allowing you to engage directly with your colleagues and the community.

Ultimate Care NY offers an impressive range of benefits for Clinical Coordinators, including comprehensive health, vision, and dental insurance, a 401k retirement plan with employer matching, generous paid time off, and various insurance options such as life and critical illness coverage. We prioritize your well-being, so you can focus on providing excellent patient care.

Absolutely! At Ultimate Care NY, we foster a supportive environment committed to professional growth. Our Clinical Coordinators have access to continuous learning opportunities and can explore career advancement within the organization, making it a great chance to grow your skills while making a real impact in healthcare.

When prioritizing tasks as a Clinical Coordinator, it's essential to assess the urgency and impact of each task on patient care. I would create a daily to-do list, categorizing tasks by deadlines and importance, and remain flexible to adjust as new priorities arise, ensuring that patient needs are always met promptly.

In my previous administrative roles, I've gained extensive experience with electronic health records systems. I'm familiar with inputting patient data, retrieving necessary documentation, and ensuring accuracy in compliance with HIPAA regulations, which are all critical for maintaining patient confidentiality and care quality.

Handling conflicts requires empathy and clear communication. I focus on understanding both the nursing staff's concerns and the patient's perspective. By facilitating a conversation, I aim to find solutions that respect both sides while maintaining a focus on the patient's best interests.

To ensure effective communication with managed care plans, I utilize a proactive approach by being organized and prepared. I keep detailed records of all patient interactions and follow up regularly, promptly addressing any issues or inquiries to maintain a strong relationship and ensure continuity of care.

Maintaining accuracy in patient documentation is key. I double-check all entries for accuracy, stay updated on healthcare regulations, and routinely audit records to ensure compliance with HIPAA. This attention to detail ensures that all patient information is reliable and confidential.

Customer service is paramount in the Clinical Coordinator position. It involves active listening to patients, understanding their needs, and providing compassionate support. Building rapport contributes to a positive patient experience and facilitates smoother coordination of care.

In coordinating care for a patient with complex needs, I would start by gathering comprehensive information about the patient’s history and requirements. Collaborating closely with nursing staff and other healthcare professionals, I would develop a coordinated care plan while ensuring open communication channels among all parties involved.

I believe I'm a great fit for the Clinical Coordinator position at Ultimate Care NY due to my strong administrative background, dedication to patient care, and ability to foster teamwork within the clinical setting. My bilingual skills enhance communication, allowing me to connect with a diverse range of patients and staff.

I make it a priority to stay informed about the latest healthcare regulations by regularly attending training sessions, participating in professional associations, and subscribing to relevant publications. This commitment helps ensure that I implement best practices in coordination and compliance within my role.

Contributing to a culture of inclusivity involves actively promoting a welcoming environment where every team member and patient feels valued. I would advocate for open communication, respect diverse perspectives, and engage in listening actively to foster collaboration and understanding among my colleagues.