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Health at Home Navigator Supervisor

Overview

The Supervisor, Health at Home Navigators (HHN) provides direct supervision to a group of Health at Home Navigators across several markets, a provides support to Health at Home Agency Directors and Care Management Directors.

 

This position requires 50% - 75% travel.

Responsibilities

 

  • Supports CommonSpirit Health at Home’s mission to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. As a member of the CommonSpirit Health family, our mission aligns and supports that of our parent health system. Supports CommonSpirit Health and CommonSpirit Health at Home’s values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization.
  • Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information. Supports CommonSpirit Health at Home’s mission to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. As a member of the CommonSpirit Health family, our mission aligns and supports that of our parent health system. Supports CommonSpirit Health and CommonSpirit Health at Home’s values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization.
  • Interviews, hires, and manages complex onboarding processes 
  • Manages direct reports responsible for all HR processes
  • Creates connections with HHNs and hospitals  through mentorships and national support.
  • Facilitates HHN calls and site visits across all markets.
  • Supports local market directors and Directors of Care Management in implementing and evaluating the effectiveness of the HHN role.
  • Facilitation HHN implementation calls across all new markets.
  • Addresses opportunities and barriers based on experience across diverse markets.
  • Assists in creating and navigating reports lists in EMR
  • Facilitates support through mentorship and HHN group meetings
  • Creates, updates, and disseminates new educational materials, including orientation manuals.
  • Creates and monitors KPIs to demonstrate the HHN’s value to hospitals and leadership.
  • Drives the growth of the HHN program/role, creating and ensures the use of up-to-date data
  • dashboards and scorecards.

  • Oversight of data distribution to appropriate stakeholders.
  • Communicates with the CSH analyst the needs of new HHN’s for data collection and solve for and mitigate data collection barriers.
  • Assists with Contracts and A2’s
  • Hospital onboarding with input from Hospital CC.
  • Supports the navigation of complex relationships with contractual labor and shared oversight to ensure the success and expansion of the Health at Home Navigator program. 
  • All other duties as assigned 
  • Qualifications

    Candidates must reside in one of the following states:  AR, AZ, CO, FL, IL, IN, KY, MI, ND, NE, OH, SC, TN, TX, WI.

     

    Active RN license in the states serviced.

    At least 3 years of experience as an RN. 

    • Understanding how healthcare systems function, including insurance, funding, and different service providers. 
    • Knowledge of relevant laws, policies, and ethical guidelines governing home healthcare. 
    • Familiarity with common medical conditions and treatments to effectively communicate with patients and families. 
    • Awareness of local and regional resources, including social services, support groups, and other relevant organizations. 
    • Understanding the stages of case management, including assessment, planning, implementation, and evaluation.

     

    Average salary estimate

    $70000 / YEARLY (est.)
    min
    max
    $60000K
    $80000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Health at Home Navigator Supervisor, UNAVAILABLE

    Are you ready to take your nursing career to the next level? CommonSpirit Health is excited to announce an opening for a Health at Home Navigator Supervisor in Loveland! In this dynamic role, you’ll provide direct supervision to a team of passionate Health at Home Navigators, making a real difference in the lives of people we serve, particularly the vulnerable populations. You'll get the opportunity to travel 50% to 75% of the time, connecting with various markets and ensuring that our mission of advancing social justice and enhancing health remains at the forefront. Your responsibilities will include managing a complex onboarding process for new staff, supporting local and agency directors in various capacities, and facilitating training and mentorship to improve the effectiveness of our navigators. By creating impactful educational materials and monitoring Key Performance Indicators, you’ll not only demonstrate the value of our Health at Home Navigators but also drive the growth of this vital program. To be successful in this role, you’ll need an active RN license in one of our serviced states, a minimum of three years of RN experience, and a strong understanding of healthcare systems, laws, and case management. Join us at CommonSpirit Health and be part of a team that acts on its mission to spread healing and care throughout our communities.

    Frequently Asked Questions (FAQs) for Health at Home Navigator Supervisor Role at UNAVAILABLE
    What are the responsibilities of a Health at Home Navigator Supervisor at CommonSpirit Health?

    The Health at Home Navigator Supervisor at CommonSpirit Health is tasked with overseeing a team of Health at Home Navigators across various markets. Responsibilities include directing the onboarding process, mentoring navigators, facilitating calls and site visits, creating educational materials, and developing KPIs to highlight the program's impact. This role also involves collaboration with agency directors to evaluate program effectiveness, ensuring high standards of care and a commitment to the mission of improving health for vulnerable populations.

    Join Rise to see the full answer
    What qualifications are required for the Health at Home Navigator Supervisor position at CommonSpirit Health?

    Candidates for the Health at Home Navigator Supervisor role at CommonSpirit Health must possess an active RN license in the states served, along with a minimum of three years of RN experience. Additionally, knowledge of healthcare systems, relevant laws, and case management processes is essential. Familiarity with local resources and the ability to navigate complex patient needs will also be critical to succeed in this position.

    Join Rise to see the full answer
    What experience is essential for a Health at Home Navigator Supervisor at CommonSpirit Health?

    To excel as a Health at Home Navigator Supervisor at CommonSpirit Health, candidates should have substantial experience as a registered nurse, ideally in home healthcare settings. Understanding the various components of healthcare systems, including service providers and funding, is crucial. Effective communication and the ability to manage complex relationships within the health system are also fundamental skills required for the role.

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    How much travel is involved for the Health at Home Navigator Supervisor role at CommonSpirit Health?

    The Health at Home Navigator Supervisor position involves considerable travel, ranging from 50% to 75%. This travel is focused on connecting with different markets, supporting the operational needs of Health at Home Navigators, and ensuring that the implementation of services aligns with the organization's strategic goals and values.

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    What is the mission of CommonSpirit Health for the Health at Home program?

    CommonSpirit Health's mission for the Health at Home program is to provide a healing presence to the populations served, particularly those who are vulnerable. The program aims to improve health outcomes while advocating for social justice. The Health at Home Navigator Supervisor plays a key role in furthering this mission by ensuring that navigators provide quality care and support to individuals in their homes.

    Join Rise to see the full answer
    Common Interview Questions for Health at Home Navigator Supervisor
    Can you describe your experience in managing a healthcare team?

    As a candidate for the Health at Home Navigator Supervisor role, it’s important to explain your leadership style, the size and scope of teams you've managed, and any relevant outcomes achieved through your management. Highlight how you motivate and mentor staff, as well as your strategies for addressing team challenges.

    Join Rise to see the full answer
    What techniques do you use to evaluate the effectiveness of healthcare programs?

    In answering this question, consider discussing specific metrics or Key Performance Indicators (KPIs) you've set in the past to measure success. Explain how you've used data to inform improvements and your experience in facilitating feedback sessions with staff and stakeholders.

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    How do you prioritize your duties when supervising multiple health navigators?

    Demonstrate your ability to effectively prioritize by outlining a process for assessing urgent versus long-term needs. Discuss the importance of team communication, regular check-ins, and delegating responsibilities based on individual skill sets to ensure all duties are managed efficiently.

    Join Rise to see the full answer
    Describe how you would handle a conflict within your team.

    When discussing conflict resolution methods, focus on your approach to open communication and mediation. Detail how you encourage discussions between team members to resolve differences and your commitment to maintaining a positive and collaborative work environment.

    Join Rise to see the full answer
    What role do you believe data plays in patient care management?

    Explain your understanding of the integral role data plays in enhancing patient outcomes, such as tracking information to improve medical care and resource allocation. Highlight how data informs decision-making and can enhance operational efficiency and patient satisfaction.

    Join Rise to see the full answer
    Can you provide an example of a successful mentorship experience you've led?

    When sharing your mentorship experience, provide a specific situation where your guidance led to measurable success for a team member. Discuss the goals set, the mentoring methods used, and the outcomes achieved, emphasizing your approach to nurturing talent.

    Join Rise to see the full answer
    How do you approach training new health navigators?

    Detail your training strategy for new Health at Home Navigators, including any orientation programs, ongoing education, and evaluation methods. Highlight your focus on creating a supportive learning environment and the importance of mentoring in the onboarding process.

    Join Rise to see the full answer
    What is your understanding of the laws governing home healthcare?

    Address your familiarity with relevant laws and regulations affecting home healthcare. Discuss how you would ensure compliance in your role, emphasizing the importance of ethical guidelines and protective measures for patient confidentiality.

    Join Rise to see the full answer
    How do you stay informed about changes in healthcare policies?

    Mention the sources you utilize to stay updated on healthcare policies, such as professional organizations, conferences, webinars, and reputable publications. Explain how you would apply this knowledge to your work in the Health at Home Navigator Supervisor role.

    Join Rise to see the full answer
    What strategies do you use to connect with diverse communities?

    In your response, highlight your commitment to cultural competence and community engagement. Share specific examples of outreach initiatives or partnerships you've developed to better serve diverse populations, ensuring that care is accessible and equitable.

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    DEPARTMENTS
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    HQ LOCATION
    No info
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 3, 2025

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