Patient Logistics RN - CA

Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2300 clinics care sites and 137 hospital-based locations in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157000 employees 45000 nurses and 25000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care community benefits and unreimbursed government programs. Together with our patients physicians partners and communities we are creating a more just equitable and innovative healthcare delivery system.

Responsibilities

Position Summary:

The incumbent coordinates the transfer center and/or placement activities for CommonSpirit Health hospitals supported by the Clinical Command Center in collaboration with others to include, hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors.  The incumbent functions as the primary liaison between referring hospitals into and between CommonSpirit Health facilities to coordinate the transfer and admission of patients to appropriate facility with needed capability and capacity. Participates in all activities, meetings, calls, and education to facilitate and prioritize bed assignments from all points of entry to the acute hospital setting. The incumbent bases facility designation on diagnoses, planned procedure and level of care requirements and acuity.

Core Duties:

• Collect objective/subjective data for effective and appropriate transfers of patients  

• Determine facility designation based on diagnoses, planned procedure and level of care requirements  

• Maintain constant communication with both internal and external sources of information concerning patient transfers using proper etiquette.

• Utilize nursing knowledge and assessment to prioritize patient transfers based on urgency of patient’s condition, utilization of available beds. 

• Communicate effectively with hospital staff to allow for patient flow. Responds efficiently during emergency situation for appropriate transfer of all patients  

• Make judgments, decisions and modify patient transfer priorities based on evaluation. Include reporting abnormal or change in patient condition to appropriate personnel in a timely manner

• Perform legible, timely, concise and accurate documentation according to policies and procedures  

• Proficient and competent with computerized documentation

• Accept responsibility and accountability for own decisions and behaviors 

• Recognize, accept and cooperate with direction from department and facility leadership

• Provide measurable written goals appropriate to level of experience during annual appraisal process  

• Demonstrate effort to achieve pre-set goals throughout the year

• Maintain a safe working environment by utilizing appropriate resources, protocols, procedures, and communication to appropriate personnel.

Qualifications

Minimum Qualifications:

• Current California RN license

• Proven proficiency with all Microsoft Office applications

• Familiarity with TeleTracking Cerner and Midas

• Excellent verbal and electronic communication stills including professional telephone and email etiquette

• RN with 3-years of clinical experience one to include acute hospital

• Must have the ability to communicate effectively with a variety of customers including patients providers hospital and office staff health plans medical groups internal departments community resources and peers

• Ability to work independently and apply critical thinking skills toward making appropriate decisions as well as in a team environment

• Ability to multi-task and prioritize

• Detail oriented

• Excellent organizational and communication skills and ability to meet timeframes

• Ability to learn quickly and retain complex information

• Travel as needed

Preferred Qualifications:

• Experience in Utilization Management Case Management or Care Coordination Managed Care is preferred

Required Minimum Knowledge, Skills and Abilities:

• Knowledge of current nursing technique, principles and practice.
• Working knowledge of computer programs such Google business suite including Gmail professional and hospital sytems.
• Ability to navigate hospital software and typing skills. 
• Pulling Up to 20 lbs. of force to initiate and/or maintain Occasionally
• Lifting Up to 20 lbs. Occasionally