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Program Assistant III

Overview

Project ECHO is a knowledge sharing platform used to disseminate information from centers of learning and expertise to more rural and underserved areas. This position is for a Program Assistant III to help the Project Coordinator facilitate ECHO sessions with topics of substance abuse, mental health, early intervention topics and many more. This person will also work on marketing (including social media) and ensure fidelity and proper functioning of the program under the direction of the Project Coordinator. This position may be between 30 - 40 hours per week depending on program needs and the candidate selected. This position is contingent on funding. 

 

Non-exempt positions are eligible for excellent benefits including: 13 paid holidays, earn 12 days of paid vacation leave and 12 days of sick leave per year, 50% tuition reduction for employees and dependents, competitive health benefits packages and a generous contribution into your retirement. View more information here: Summary of Benefits 2024-2025.

Responsibilities

  • Support Project Coordinator in facilitating ECHO sessions.
  • Assist with management duties including distribution of ECHO session materials, CANVAS course content development and schedules.
  • Facilitate the delivery of didactic and case presentation materials.  
  • Assist with creating and maintaining website materials including managing the YouTube channel, social media content, and updating ECHO project website regularly.
  • Assist with creating promotional materials, newsletters, and communications to support Project Coordinator needs.  
  • Coordinates ECHO meetings using ZOOM online conferencing platform as well as coordinates, plans and carries out in person meetings of the ECHO HUB.  
  • Assists with recruiting and providing training to HUB members and other key personnel for ECHO networks.  
  • Assists with marketing and helps recruit future ECHO projects to the IDRPP.  
  • Works as a liaison between State and Local agencies to encourage participation in ECHO projects. Educates state and local agency administrators about the ECHO project and value of engagement.  
  • Provides support for required reports to ensure accuracy and completion.  
  • Works with Project Coordinator on budget specifically in area of marketing and promotion.  
  • In conjunction with Project Coordinator, works to ensure that social media and marketing efforts are effective.
  • In conjunction with the Project Coordinator gather and analyze responses to ensure quality improvement in the program.

Qualifications

Minimum Qualifications:

  • Four years of experience in a related field; or an associate degree/technical training plus two years of experience; or a bachelor’s degree in a related field is required.

Preferred Qualifications:

  • Experience with the ECHO platform.
  • Familiarity with setting up and managing the CANVAS online learning system.
  • Experience with setting up and managing in person and virtual meetings including locating and securing venues for meetings.
  • Experience in creating and monitoring reports for funders that ensure quality and accuracy.
  • Knowledge of and experience with curriculum development.
  • Experience interacting with and facilitating meetings with professionals on a statewide level.
  • Experience in using ZOOM for large groups.
  • Experience in handling administrative tasks.

Knowledge, Skills, and Abilities:

  • Knowledge of social media and marketing strategies.
  • Familiarity with functions of ZOOM online video conferencing platform.
  • Ability to create and edit YouTube videos and ability to manage YouTube channel.
  • Knowledge of the disability field, particularly the early childhood arena.
  • Ability to help facilitate ECHO sessions.

Required Documents

Along with the online application, please attach:

  • Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”.
  • **Document size may not exceed 10 MB.**

    Advertised Salary

    Commensurate with experience, plus excellent benefits

    ADA

    Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

    College/Department Highlights

    The Institute for Disability Research, Policy & Practice (IDRPP) is Utah’s federally designated University Center for Excellence in Developmental Disabilities (UCEDD). The IDRPP opened its doors in 1972 and was the first UCEDD program in the U.S. to focus on the educational and social needs of children and adults with disabilities. Over the past 50 years the IDRPP has grown into one of the largest UCEDD programs in the nation and is recognized as a pioneer in research, training, technical assistance, and services for children and adults with disabilities, their families, and the professionals who serve them.

     

    The IDRPP is committed to hiring people with disabilities, veterans, and diverse individuals from all communities and backgrounds.  We value visible and invisible differences, and we recognize that diversity makes us stronger.  We welcome applicants who bring something different and unique to our organization.  We value creativity, loyalty, and hard work.  We believe that we can change the world and make it a better, more inclusive place for everyone, and we want to hire people who also believe that they can make a difference.

     

    Mission:

    We are working together to create inclusive communities and improve the lives of children and adults with disabilities and their families through sustainable innovation, collaborative research, responsive service, and interdisciplinary training and education.

     

    Values:

    We Innovate: We lead by developing dynamic, sustainable, forward-thinking programs and services.

    We Include: We demonstrate how to effectively work toward inclusive communities in our planning, programs, and services. We celebrate diversity in ability, race, ethnicity, culture, language, gender, sexual orientation, politics, and religion. 

    We Collaborate: We forge partnerships. Working together makes us more effective and responsive to the current needs of our clients and communities.

    We Care: We do what we do because we care. We are making the world a better place for people with disabilities and their families.

     

    Funding Statement

    The Institute for Disability Research, Policy, & Practice is one of the largest research and outreach centers at USU, and we are largely funded through grants, contracts, and fee-for-service programs. All staff positions at the IDRPP are contingent upon funding, and all senior staff at the IDRPP with graduate degrees are responsible for helping to generate funding to support our operations and growth.

     

    College Highlights

    The Emma Eccles Jones College of Education and Human Services is home to eight departments and is committed to providing the best learning opportunities and educational research in the state of Utah. Our programs are strengthened by an on-campus elementary laboratory school and five stand-alone centers, including the Sorenson Legacy Foundation Center for Clinical Excellence. The college offers clinical services to the community across the human lifespan and provides students with real-world service and research opportunities.

    University Highlights

    Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

     

    USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

     

    Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

     

    Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

     

    The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

     

    *updated 02/2025

    Notice of Non-discrimination

    In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

    The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

     

    Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

    Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

    Mailing address: 5100 Old Main Hill, Logan, UT 84322

    For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

    U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

    *updated 09/2023

    Average salary estimate

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    $45000K
    $60000K

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    What You Should Know About Program Assistant III, UNAVAILABLE

    Are you ready to make a meaningful impact? At the Institute for Disability Research, Policy & Practice (IDRPP), we are seeking a passionate and dedicated Program Assistant III to join our team in Logan. This is an exciting opportunity to help facilitate ECHO sessions related to crucial topics like substance abuse, mental health, and early intervention. Working closely with the Project Coordinator, you'll assist in managing the logistics of these sessions, from creating educational materials to coordinating in-person meetings using ZOOM. We're not just about tasks; it’s about nurturing an inclusive community where everyone thrives. Your marketing skills will shine as you handle social media content, develop promotional materials, and maintain our project website. Whether you're distributing session materials or helping with data reports, every task contributes to our mission of enhancing the lives of individuals with disabilities and their families. You’ll enjoy flexible hours ranging from 30 to 40 per week and benefit from excellent perks, including paid holidays, vacation days, and competitive health packages. Join us in our mission to create inclusive communities through innovation and collaboration. If you’re looking for a role that values creativity and hard work, this position might be exactly what you’ve been searching for!

    Frequently Asked Questions (FAQs) for Program Assistant III Role at UNAVAILABLE
    What are the primary responsibilities of a Program Assistant III at IDRPP?

    The Program Assistant III at the Institute for Disability Research, Policy & Practice (IDRPP) plays a crucial role in supporting ECHO sessions by managing logistics, facilitating materials, and ensuring effective communication. They assist with session management, create educational content, and coordinate marketing efforts, which are vital for promoting the project and encouraging participation.

    Join Rise to see the full answer
    What qualifications do I need to become a Program Assistant III at IDRPP?

    To qualify for the Program Assistant III position at IDRPP, candidates should have a minimum of four years of relevant experience, or an associate degree and two years of experience, or a bachelor's degree in a related field. Preferred qualifications include experience with the ECHO platform, knowledge of social media marketing strategies, and familiarity with managing online learning systems like CANVAS.

    Join Rise to see the full answer
    How does the Program Assistant III support ECHO sessions?

    The Program Assistant III supports ECHO sessions by assisting the Project Coordinator in various tasks, including organizing session materials, delivering case presentations, and maintaining engagement through digital platforms like YouTube. They also coordinate meetings both in person and virtually, ensuring smooth communication and operation of the ECHO HUB.

    Join Rise to see the full answer
    What are the typical working hours for the Program Assistant III position at IDRPP?

    The Program Assistant III role at IDRPP offers flexible working hours, typically ranging from 30 to 40 hours per week, depending on the ongoing programming needs and the selected candidate’s availability. This flexibility allows for a better work-life balance while contributing to meaningful projects.

    Join Rise to see the full answer
    What benefits are offered to Program Assistant III employees at IDRPP?

    Employees in the Program Assistant III role at the Institute for Disability Research, Policy & Practice enjoy a variety of benefits, including 13 paid holidays, 12 days of paid vacation leave, 12 days of sick leave per year, and a 50% tuition reduction for employees and their dependents, alongside competitive health benefits and a generous retirement contribution.

    Join Rise to see the full answer
    Common Interview Questions for Program Assistant III
    Can you explain your experience with coordinating virtual meetings?

    When answering this question, describe specific instances where you've successfully coordinated virtual meetings, mentioning platforms like ZOOM. Highlight your organizational skills and talk about how you ensure effective communication among participants.

    Join Rise to see the full answer
    How do you approach managing educational content for ECHO sessions?

    Focus on discussing your process for creating and managing educational content, perhaps mentioning any tools or methodologies you have used. Be specific about how you gather material, collaborate with others, and ensure quality and accessibility.

    Join Rise to see the full answer
    What strategies do you use for social media marketing?

    Detail your experience and strategies in social media marketing, including creating engaging content, analyzing metrics, and running campaigns. Emphasize your goal-oriented approach and adaptability to different platforms and audiences.

    Join Rise to see the full answer
    How would you handle a conflict between team members during ECHO sessions?

    Discuss your conflict resolution strategies, focusing on communication and collaboration. Describe a particular situation where you successfully mediated a conflict and how you ensured that everyone's perspectives were considered.

    Join Rise to see the full answer
    What experience do you have with curriculum development?

    Share any relevant experience in curriculum development, noting specific projects or initiatives. Talk about how you ensure the material aligns with best practices and meets the needs of the audience.

    Join Rise to see the full answer
    Can you provide an example of how you’ve used data to improve a project?

    Provide a concrete example of using data to analyze project outcomes. Discuss the methods you used to collect data, the metrics you focused on, and how you implemented changes based on your findings.

    Join Rise to see the full answer
    How do you prioritize tasks in a fast-paced environment?

    Explain your task management approach, especially in a busy setting. Use specific examples to highlight how you assess urgency, delegate when necessary, and use tools like calendars or task management software.

    Join Rise to see the full answer
    What motivates you to work in the disability field?

    Share your personal connection or professional motivation for working in the disability field. Be authentic in expressing your dedication and any relevant experiences that inspired you to contribute to this area.

    Join Rise to see the full answer
    How would you engage with local agencies to encourage participation in ECHO projects?

    Describe your approach to building relationships with local agencies. Highlight communication strategies, outreach efforts, and any previous experiences where you effectively engaged stakeholders.

    Join Rise to see the full answer
    What makes you a good fit for the Program Assistant III position at IDRPP?

    Summarize your relevant skills and experiences that align with the Program Assistant III role. Emphasize your enthusiasm for the mission of IDRPP and how your background uniquely positions you to contribute to the team.

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    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 16, 2025

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