Senior Sales Manager

As a Senior Sales Manager at IDC in Riyadh, your responsibilities will include managing relationships with medium-to-large Public Sector Organizations and Enterprises in Saudi Arabia, achieving revenue growth by identifying new business opportunities, and nurturing existing accounts. You'll spend about 70% of your time hunting for new clients and 30% farming existing relationships, while organizing meetings to present IDC’s services, customizing proposals to meet client needs, and accurately reporting your sales pipeline in CRM.

To be considered for the Senior Sales Manager role at IDC, you'll need a university degree in marketing or business studies, or equivalent experience. Proficiency in English and Arabic is essential, along with a strong understanding of the ICT market and the Public Sector ecosystem in KSA. Consultative selling experience, excellent presentation skills, and the ability to engage with various levels within an organization are also crucial for success in this role.

IDC supports its Senior Sales Managers through a hybrid working model and a comprehensive benefits package that enhances your salary with monthly commissions. You’ll be part of a vibrant team that champions customer demands and delivers tailor-made solutions, all while being recognized as an industry leader in market research and advisory. Initiatives that lead to results are encouraged and rewarded here.

Key skills for a Senior Sales Manager at IDC include strong consultative selling abilities, a deep understanding of the ICT market, and excellent presentation skills. Additionally, you should have an entrepreneurial mindset, the ability to interact with various organizational levels, and the aptitude for customizing proposals to meet unique customer needs. Language proficiency in English and Arabic is also essential.

The work environment for a Senior Sales Manager at IDC in Riyadh is professional and collaborative, encouraging innovation and entrepreneurial thinking. You'll benefit from a hybrid working model that allows for flexibility, and be part of a highly respected organization recognized for shaping global technology insights. The supportive culture fosters career growth and success in a dynamic industry.

When managing existing accounts, my approach focuses on building strong, long-term relationships through consistent communication and proactive engagement. I prioritize understanding the client’s evolving needs and challenges, customizing solutions that align with their business objectives, and delivering exceptional value on every interaction to retain and enhance their loyalty.

Identifying new business opportunities in the Public Sector involves thorough market research to understand trends, needs, and challenges. I leverage my existing network, attend industry events, and utilize data analytics to pinpoint potential clients. Additionally, I ensure to create tailored marketing strategies that resonate with the specific needs and objectives of public agencies.

In my experience with consultative selling, I focus on understanding the client's pain points and business goals before proposing solutions. By asking thoughtful questions and actively listening, I can recommend tailored services that precisely address their needs, enhancing my client’s experience and driving sales success.

Maintaining high levels of customer satisfaction requires ongoing communication, setting clear expectations, proactively addressing concerns, and delivering on promises. I also gather feedback regularly and leverage it to refine our offerings, ensuring my clients feel valued and heard, which ultimately builds loyalty and trust.

I handle objections during the sales process by actively listening to the client's concerns and empathizing with their perspective. This allows me to clarify misunderstandings and provide compelling evidence or case studies that alleviate their apprehensions. I aim to turn objections into opportunities for further discussion about how our solutions can address their specific needs.

IDC is a globally respected technology market research firm recognized for its deep insights into market trends and technology's impact on business and society. I appreciate IDC's data-driven approach and the accolades it has received, such as being named the Analyst Firm of the Year for multiple years, highlighting its authority in the industry.

In a previous role, I led a sales campaign targeting the healthcare sector by utilizing market research to identify pain points, crafting tailored proposals, and engaging stakeholders through focused outreach. The campaign resulted in a significant increase in new client acquisitions and testimonials highlighting the solutions' value, which helped enhance our credibility in the market.

I utilize CRM software to manage my sales pipeline effectively, allowing me to track leads, monitor interactions, and analyze performance metrics. Additionally, I leverage tools for data analysis and reporting to make informed decisions and adjust my strategies based on real-time insights that drive sales performance.

My approach to competition involves thorough competitive analysis to understand their strengths and weaknesses while leveraging my unique value proposition. I focus on differentiating IDC’s offerings by emphasizing our expertise, customer service, and tailored solutions to demonstrate why clients should choose us over competitors.

Success as a Senior Sales Manager at IDC involves consistently meeting or exceeding revenue targets while building lasting relationships with clients. It also includes effectively positioning IDC's services in the market, maintaining high customer satisfaction, and contributing positively to the overall growth trajectory of the organization through strategic planning and execution.